Should not crash
Crashes
Operating system:
Windows 10 2004
Version of Telegram Desktop:
It crashes since 1.9, now 2.1 still not fixed
Installation source (Linux Only) - the official website / GitHub releases / flatpak / snap / distribution package:
Used theme:
Logs (Seems nothing special...):
[2020.05.02 06:32:27] Launched version: 2001001, install beta: [FALSE], alpha: 0, debug mode: [FALSE], test dc: [FALSE]
[2020.05.02 06:32:27] Executable dir: D:/Apps/Telegram/, name: Telegram.exe
[2020.05.02 06:32:27] Initial working dir: D:/Apps/Telegram/
[2020.05.02 06:32:27] Working dir: D:/Apps/Telegram/
[2020.05.02 06:32:27] Command line: D:\Apps\Telegram\Telegram.exe
[2020.05.02 06:32:27] Executable path before check: D:/Apps/Telegram/Telegram.exe
[2020.05.02 06:32:27] Logs started
[2020.05.02 06:32:27] Connecting local socket to Global\3b632deaf7425daaf13bce01c9238316-{87A94AB0-E370-4cde-98D3-ACC110C5967D}...
[2020.05.02 06:32:27] This is the only instance of Telegram, starting server and app...
[2020.05.02 06:32:27] Moved logging from 'D:/Apps/Telegram/log_start0.txt' to 'D:/Apps/Telegram/log.txt'!
[2020.05.02 06:32:27] Opened 'D:/Apps/Telegram/tdata/working' for reading, the previous Telegram Desktop launch was not finished properly :( Crash log size: 472
[2020.05.02 06:32:38] Update Info: MTP is unavailable.
[2020.05.02 06:32:40] App Error: _basePath is empty in writeSettings()
[2020.05.02 06:32:40] Primary screen DPI: 96
[2020.05.02 06:32:40] App Info: reading settings...
[2020.05.02 06:32:40] App Info: reading encrypted settings...
[2020.05.02 06:32:40] Lang Info: Loaded cached, keys: 2663
[2020.05.02 06:32:40] OpenAL Logging Level: (not set)
[2020.05.02 06:32:40] Audio Playback Devices: OpenAL Soft on 單 (Realtek(R) Audio);OpenAL Soft on (Realtek(R) Audio);OpenAL Soft on (VB-Audio Cable A);OpenAL Soft on 訾唾 (S/PDIF) (Realtek(R) Audio);OpenAL Soft on (VB-Audio Cable B);OpenAL Soft on (Boom Audio)
[2020.05.02 06:32:40] Audio Playback Default Device: OpenAL Soft on 單 (Realtek(R) Audio)
[2020.05.02 06:32:40] Audio Capture Devices: OpenAL Soft on 暻亙憸冽(USB PnP Audio Device(EEPROM));OpenAL Soft on CABLE-B Output (VB-Audio Cable B);OpenAL Soft on CABLE-B Output (VB-Audio Cable A)
[2020.05.02 06:32:40] Audio Capture Default Device: OpenAL Soft on 暻亙憸冽(USB PnP Audio Device(EEPROM))
[2020.05.02 06:32:40] App Info: reading map...
[2020.05.02 06:32:40] App Info: reading encrypted map...
[2020.05.02 06:32:40] App Info: reading encrypted user settings...
[2020.05.02 06:32:40] App Info: encrypted user settings read.
[2020.05.02 06:32:40] App Info: reading encrypted mtp data...
[2020.05.02 06:32:40] MTP Info: read keys, current: 4, to destroy: 0
[2020.05.02 06:32:40] Map read time: 15
[2020.05.02 06:32:40] Export Info: Destroy top bar by controller removal.
[2020.05.02 06:32:40] Window Shadow: 1, 1, 1, 1, 1, 2, 3, 6, 9, 13, 18, 23, 28, 33
BTW, there are empty .dmp files in tdata/dumps
i sugest you to contact preston on telegram to ask him a debug build.
it makes me so mad :(((
is there a temporary solution to the problem?
Re-installation doesn't help, I guess this problem came with the last update?
this issue is still valid?
this issue is still valid?
everything seems to be working as it should.
this issue is still valid?
yes it's still valid
still can't find the reason why it crashes
well, like i told you contact preston on telegram to get a debug build.
well, like i told you contact preston on telegram to get a debug build.
well, i get it and still get no log...
It just crashes magically w/o any clue :(
A guy just told me that they just encountered this issue.
The common point is that we both have a lot (100GiB+ for me) of fonts installed in system.
launching with -freetype flag solves the issue.
The common point is that we both have a lot (100GiB+ for me) of fonts installed in system.
Will 64-bit build crash? There are unofficial 64-bit builds.
https://github.com/TDesktop-x64/tdesktop/releases
The common point is that we both have a lot (100GiB+ for me) of fonts installed in system.
Will 64-bit build crash? There are unofficial 64-bit builds.
https://github.com/TDesktop-x64/tdesktop/releases
hmmm
It has not been crashing. Seems working well!
It has not been crashing.
How much RAM it consumes on start?
It has not been crashing.
How much RAM it consumes on start?
About 300 MB.
32-bit version official version with -freetype flag only comsumes about 90MB.
About 300 MB.
Without -freetype?
That's strange, if you're getting an OOM crash on the official version, it should be around 1GB or more
About 300 MB.
Without
-freetype?
That's strange, if you're getting an OOM crash on the official version, it should be around 1GB or more
Yes, without -freetype
Yes, without
-freetype
:thinking: maybe there are some surge on start when Qt loads fonts and after that the memory is released, but it is enough to get a crash on 32-bit version?
@lekoOwO can you archive and post your C:\Windows\Fonts folder?
@lekoOwO can you archive and post your C:\Windows\Fonts folder?
I'm not sure... It's about hundreds GiBs...
I'm not sure... It's about hundreds GiBs...
This is the only way I can reproduce the issue I guess
I'm not sure... It's about hundreds GiBs...
This is the only way I can reproduce the issue I guess
Well... I'll try doing it
Qt was updated in 2.4.8, is this valid with it?
Qt was updated in 2.4.8, is this valid with it?
dunno, it looks good now.
I'll let it run for a little longer and see if it crashes.
It seems stable now!
Glad to hear. You can close the issue then.