Talk: Perspective API not working or reporting error

Created on 10 Nov 2020  路  3Comments  路  Source: coralproject/talk

Expected behavior:

When activated by adding API key (here: https://talkserver.com/admin/configure/moderation) Perspective API should flag/moderate/block obviously offense messages e.g. those with straight profanity.

Actual behavior:

Offensive messages are published, no intervention from Perspective.

Ideally there would be some validation on the config screen to show that the API key and service are functional, but there isn't.

Versions:

  • NodeJS: v12.19.0
  • NPM: 6.14.8
  • MongoDB: 4.2.10
  • Redis: 3.2.12
  • Browser: Firefox 82.0.2
  • OS: MacOS
troubleshooting help
Source
picture mattlinares

Most helpful comment

Hey @mattlinares, I went through a similar problem and solved it by increasing the timeout for the perspective API by changing the value of the environment variable PERSPECTIVE_TIMEOUT to 1500.

Sadly the response time exceeds 1 second for me most of the time.

picture cristiandean on 11 Nov 2020
👍2

All 3 comments

Hey Matt! Can you write into our support so we can get some more details and help you troubleshoot this? It has to be an issue with your specific setup.

[email protected]

kgardnr picture kgardnr on 10 Nov 2020
👍1

Also let us know what version of Coral you're using.

kgardnr picture kgardnr on 10 Nov 2020

Hey @mattlinares, I went through a similar problem and solved it by increasing the timeout for the perspective API by changing the value of the environment variable PERSPECTIVE_TIMEOUT to 1500.

Sadly the response time exceeds 1 second for me most of the time.

cristiandean picture cristiandean on 11 Nov 2020
👍2
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