Suitecrm: Cases description won't appear in firefox, EditView

Created on 20 Dec 2016  路  4Comments  路  Source: salesagility/SuiteCRM


Cases description won't appear in firefox

Checked that's not duplicate issue

Issue


Open Demo page of SuiteCRM with Mozilla Firefox 50.1.0 64bits, select Suite R theme, go to Cases and use the CREATE button top right corner, the description html TinyMCE box wont load

Expected Behavior


It should load the TinyMCE description box

Actual Behavior


It doesnt load, but it does on Chrome 55.0.2883.87 m (64-bit)

Possible Fix


Don't know a possible fix but is something related to the type of URL that the button calls, is you use the Left Panel "New Case" button does work, the CREATE button calls an ajax URL that it seems that Firefox doesn't like

Steps to Reproduce



Same as description

Context



This bug affected to me after Commit 1935 that fixed Issue 282, because I use the SuiteR theme and not the P theme

Your Environment

  • SuiteCRM Version used:
    Demo Page 7.7.8 with SuiteR theme
  • Browser name and version (e.g. Chrome Version 51.0.2704.63 (64-bit)):
    Mozilla Firefox 50.1.0 64bits
  • Environment name and version (e.g. MySQL, PHP 7):
    Demo Page
  • Operating System and version (e.g Ubuntu 16.04):
    Demo Page
Moderate Fix Proposed Bug

Most helpful comment

Assessed. Not present in 7.10.11 with Firefox 60.3 (64-bit, Debian linux).

All 4 comments

This issue is still present on 7.8.10 LTS

Fixed by #5840

Assessed. Not present in 7.10.11 with Firefox 60.3 (64-bit, Debian linux).

Will close then. Please reopen if regression.

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