Spksrc: Radarr package not able to install on DS215+

[yeroentje]

_For new Package Requests, see the guidelines_

Setup

_Package Name:_Radarr
_Package Version:_20170203_1

_NAS Model:_DS215+
_NAS Architecture:_Alpine4k
_DSM version:_6.0.2-8451 Update 9

Expected behavior

Package should install normally without any errors

Actual behavior

The following error shows: Port undefined configured for this package is either used by another service or reserved for system use. Please disable or modify the conflicting service, or contact the developer to modify the package configuration.

Port is not in use according to "netstat -pat | grep LISTEN".

Steps to reproduce

_1._Install package from the community
_2._
_3._

Package log

_Check Package Center or /usr/local/{package}/var/_
No log created yet, due to not able to install the package

Insert the package log here
```

Other logs

_E.g. /var/log/messages or /var/log/synopkg.log_

Insert log here
2017/02/07 13:42:22 (system) trigger :
Begin: /bin/tar xf /volume1/@tmp/@synopkg/@download/radarr/@SYNOPKG_DOWNLOAD_radarr -C /volume1/@tmp/5899C0AE0 INFO --no-same-owner
2017/02/07 13:42:22 (system) trigger :
End: /bin/tar xf /volume1/@tmp/@synopkg/@download/radarr/@SYNOPKG_DOWNLOAD_radarr -C /volume1/@tmp/5899C0AE0 INFO --no-same-owner ret=[0]
2017/02/07 13:42:22 (system) trigger :
Begin: /bin/tar xf /volume1/@tmp/@synopkg/@download/radarr/@SYNOPKG_DOWNLOAD_radarr -C /volume1/@tmp/5899C0AE0 conf --no-same-owner
/bin/tar: conf: Not found in archive
/bin/tar: Exiting with failure status due to previous errors
2017/02/07 13:42:22 (system) trigger :
End: /bin/tar xf /volume1/@tmp/@synopkg/@download/radarr/@SYNOPKG_DOWNLOAD_radarr -C /volume1/@tmp/5899C0AE0 conf --no-same-owner ret=[2]
2017/02/07 13:42:22 (system) trigger radarr 20170203-1:
Begin: /bin/tar xf /volume1/@tmp/@synopkg/@download/radarr/@SYNOPKG_DOWNLOAD_radarr -C /volume1/@tmp/5899C0AE0 scripts/start-stop-status --no-same-owner --no-same-permissions
2017/02/07 13:42:22 (system) trigger radarr 20170203-1:
End: /bin/tar xf /volume1/@tmp/@synopkg/@download/radarr/@SYNOPKG_DOWNLOAD_radarr -C /volume1/@tmp/5899C0AE0 scripts/start-stop-status --no-same-owner --no-same-permissions ret=[0]
2017/02/07 13:42:22 (system) trigger radarr 20170203-1:
Begin: /bin/tar xf /volume1/@tmp/@synopkg/@download/radarr/@SYNOPKG_DOWNLOAD_radarr -C /volume1/@tmp/5899C0AE0 scripts/preinst --no-same-owner --no-same-permissions
2017/02/07 13:42:22 (system) trigger radarr 20170203-1:
End: /bin/tar xf /volume1/@tmp/@synopkg/@download/radarr/@SYNOPKG_DOWNLOAD_radarr -C /volume1/@tmp/5899C0AE0 scripts/preinst --no-same-owner --no-same-permissions ret=[0]
2017/02/07 13:42:22 (system) trigger radarr 20170203-1:
Begin: /bin/tar xf /volume1/@tmp/@synopkg/@download/radarr/@SYNOPKG_DOWNLOAD_radarr -C /volume1/@tmp/5899C0AE0 scripts/postinst --no-same-owner --no-same-permissions
2017/02/07 13:42:22 (system) trigger radarr 20170203-1:
End: /bin/tar xf /volume1/@tmp/@synopkg/@download/radarr/@SYNOPKG_DOWNLOAD_radarr -C /volume1/@tmp/5899C0AE0 scripts/postinst --no-same-owner --no-same-permissions ret=[0]
2017/02/07 13:42:22 (system) trigger radarr 20170203-1:
Begin: /bin/tar xf /volume1/@tmp/@synopkg/@download/radarr/@SYNOPKG_DOWNLOAD_radarr -C /volume1/@tmp/5899C0AE0 scripts/preuninst --no-same-owner --no-same-permissions
2017/02/07 13:42:22 (system) trigger radarr 20170203-1:
End: /bin/tar xf /volume1/@tmp/@synopkg/@download/radarr/@SYNOPKG_DOWNLOAD_radarr -C /volume1/@tmp/5899C0AE0 scripts/preuninst --no-same-owner --no-same-permissions ret=[0]
2017/02/07 13:42:22 (system) trigger radarr 20170203-1:
Begin: /bin/tar xf /volume1/@tmp/@synopkg/@download/radarr/@SYNOPKG_DOWNLOAD_radarr -C /volume1/@tmp/5899C0AE0 scripts/postuninst --no-same-owner --no-same-permissions
2017/02/07 13:42:22 (system) trigger radarr 20170203-1:
End: /bin/tar xf /volume1/@tmp/@synopkg/@download/radarr/@SYNOPKG_DOWNLOAD_radarr -C /volume1/@tmp/5899C0AE0 scripts/postuninst --no-same-owner --no-same-permissions ret=[0]
2017/02/07 13:42:22 (system) trigger radarr 20170203-1:
Begin: /bin/tar xf /volume1/@tmp/@synopkg/@download/radarr/@SYNOPKG_DOWNLOAD_radarr -C /volume1/@tmp/5899C0AE0 scripts/preupgrade --no-same-owner --no-same-permissions
2017/02/07 13:42:22 (system) trigger radarr 20170203-1:
End: /bin/tar xf /volume1/@tmp/@synopkg/@download/radarr/@SYNOPKG_DOWNLOAD_radarr -C /volume1/@tmp/5899C0AE0 scripts/preupgrade --no-same-owner --no-same-permissions ret=[0]
2017/02/07 13:42:22 (system) trigger radarr 20170203-1:
Begin: /bin/tar xf /volume1/@tmp/@synopkg/@download/radarr/@SYNOPKG_DOWNLOAD_radarr -C /volume1/@tmp/5899C0AE0 scripts/postupgrade --no-same-owner --no-same-permissions
2017/02/07 13:42:22 (system) trigger radarr 20170203-1:
End: /bin/tar xf /volume1/@tmp/@synopkg/@download/radarr/@SYNOPKG_DOWNLOAD_radarr -C /volume1/@tmp/5899C0AE0 scripts/postupgrade --no-same-owner --no-same-permissions ret=[0]
2017/02/07 13:42:22 (system) trigger radarr 20170203-1:
Begin: /bin/rm -rf /volume1/@tmp/5899C0AE0
2017/02/07 13:42:22 (system) trigger radarr 20170203-1:
End: /bin/rm -rf /volume1/@tmp/5899C0AE0 ret=[0]
2017/02/07 13:42:23 (system) trigger :
Begin: /bin/tar xf /volume1/@tmp/@synopkg/@download/radarr/@SYNOPKG_DOWNLOAD_radarr -C /volume1/@tmp/5899C0AF0 INFO --no-same-owner
2017/02/07 13:42:23 (system) trigger :
End: /bin/tar xf /volume1/@tmp/@synopkg/@download/radarr/@SYNOPKG_DOWNLOAD_radarr -C /volume1/@tmp/5899C0AF0 INFO --no-same-owner ret=[0]
2017/02/07 13:42:23 (system) trigger :
Begin: /bin/tar xf /volume1/@tmp/@synopkg/@download/radarr/@SYNOPKG_DOWNLOAD_radarr -C /volume1/@tmp/5899C0AF0 conf --no-same-owner
/bin/tar: conf: Not found in archive
/bin/tar: Exiting with failure status due to previous errors
2017/02/07 13:42:23 (system) trigger :
End: /bin/tar xf /volume1/@tmp/@synopkg/@download/radarr/@SYNOPKG_DOWNLOAD_radarr -C /volume1/@tmp/5899C0AF0 conf --no-same-owner ret=[2]
2017/02/07 13:42:23 (system) trigger radarr 20170203-1:
Begin: /bin/tar xf /volume1/@tmp/@synopkg/@download/radarr/@SYNOPKG_DOWNLOAD_radarr -C /volume1/@tmp/5899C0AF0 scripts/start-stop-status --no-same-owner --no-same-permissions
2017/02/07 13:42:23 (system) trigger radarr 20170203-1:
End: /bin/tar xf /volume1/@tmp/@synopkg/@download/radarr/@SYNOPKG_DOWNLOAD_radarr -C /volume1/@tmp/5899C0AF0 scripts/start-stop-status --no-same-owner --no-same-permissions ret=[0]
2017/02/07 13:42:23 (system) trigger radarr 20170203-1:
Begin: /bin/tar xf /volume1/@tmp/@synopkg/@download/radarr/@SYNOPKG_DOWNLOAD_radarr -C /volume1/@tmp/5899C0AF0 scripts/preinst --no-same-owner --no-same-permissions
2017/02/07 13:42:23 (system) trigger radarr 20170203-1:
End: /bin/tar xf /volume1/@tmp/@synopkg/@download/radarr/@SYNOPKG_DOWNLOAD_radarr -C /volume1/@tmp/5899C0AF0 scripts/preinst --no-same-owner --no-same-permissions ret=[0]
2017/02/07 13:42:23 (system) trigger radarr 20170203-1:
Begin: /bin/tar xf /volume1/@tmp/@synopkg/@download/radarr/@SYNOPKG_DOWNLOAD_radarr -C /volume1/@tmp/5899C0AF0 scripts/postinst --no-same-owner --no-same-permissions
2017/02/07 13:42:23 (system) trigger radarr 20170203-1:
End: /bin/tar xf /volume1/@tmp/@synopkg/@download/radarr/@SYNOPKG_DOWNLOAD_radarr -C /volume1/@tmp/5899C0AF0 scripts/postinst --no-same-owner --no-same-permissions ret=[0]
2017/02/07 13:42:23 (system) trigger radarr 20170203-1:
Begin: /bin/tar xf /volume1/@tmp/@synopkg/@download/radarr/@SYNOPKG_DOWNLOAD_radarr -C /volume1/@tmp/5899C0AF0 scripts/preuninst --no-same-owner --no-same-permissions
2017/02/07 13:42:23 (system) trigger radarr 20170203-1:
End: /bin/tar xf /volume1/@tmp/@synopkg/@download/radarr/@SYNOPKG_DOWNLOAD_radarr -C /volume1/@tmp/5899C0AF0 scripts/preuninst --no-same-owner --no-same-permissions ret=[0]
2017/02/07 13:42:23 (system) trigger radarr 20170203-1:
Begin: /bin/tar xf /volume1/@tmp/@synopkg/@download/radarr/@SYNOPKG_DOWNLOAD_radarr -C /volume1/@tmp/5899C0AF0 scripts/postuninst --no-same-owner --no-same-permissions
2017/02/07 13:42:23 (system) trigger radarr 20170203-1:
End: /bin/tar xf /volume1/@tmp/@synopkg/@download/radarr/@SYNOPKG_DOWNLOAD_radarr -C /volume1/@tmp/5899C0AF0 scripts/postuninst --no-same-owner --no-same-permissions ret=[0]
2017/02/07 13:42:23 (system) trigger radarr 20170203-1:
Begin: /bin/tar xf /volume1/@tmp/@synopkg/@download/radarr/@SYNOPKG_DOWNLOAD_radarr -C /volume1/@tmp/5899C0AF0 scripts/preupgrade --no-same-owner --no-same-permissions
2017/02/07 13:42:23 (system) trigger radarr 20170203-1:
End: /bin/tar xf /volume1/@tmp/@synopkg/@download/radarr/@SYNOPKG_DOWNLOAD_radarr -C /volume1/@tmp/5899C0AF0 scripts/preupgrade --no-same-owner --no-same-permissions ret=[0]
2017/02/07 13:42:23 (system) trigger radarr 20170203-1:
Begin: /bin/tar xf /volume1/@tmp/@synopkg/@download/radarr/@SYNOPKG_DOWNLOAD_radarr -C /volume1/@tmp/5899C0AF0 scripts/postupgrade --no-same-owner --no-same-permissions
2017/02/07 13:42:23 (system) trigger radarr 20170203-1:
End: /bin/tar xf /volume1/@tmp/@synopkg/@download/radarr/@SYNOPKG_DOWNLOAD_radarr -C /volume1/@tmp/5899C0AF0 scripts/postupgrade --no-same-owner --no-same-permissions ret=[0]
2017/02/07 13:42:23 (system) trigger radarr 20170203-1:
Begin: /bin/rm -rf /volume1/@tmp/5899C0AF0
2017/02/07 13:42:23 (system) trigger radarr 20170203-1:
End: /bin/rm -rf /volume1/@tmp/5899C0AF0 ret=[0]

[mhartvig]

I'm getting the error "Port 7878 configured for this package is either used by another service or reserved for system use." I've also checked with netstat, and the port is not in use. DSM 5.2-5644 Update 5.

Synology 1515+

[KaraokeStu]

Hi, it appears that DSM 5.x holds onto ports under 8000 for High Availability, which is causing some issues with this package at present.

[yeroentje]

But I have the DSM 6.x version installed and it looks like I have the same issues. Hope this can be fixed. Love to try out the package.

[KaraokeStu]

If you disable the synology firewall, it works

[yeroentje]

I have disabled my firewall, rebooted the NAS and still getting the same error. Any logs I can take a look at to troubleshoot this any more?

[mhartvig]

I've also tried to disable the firewall without any effect - As @KaraokeStu said, it seems to be related to HA, it uses port 7400 - 7999

[yeroentje]

Any way the package can be changed to another port that is not part of the 7400-7999 range?

[KaraokeStu]

Yes, it's being worked on at the moment and should be done this weekend

[iifuzz]

Anything on this? Still having the issue

[eleazar123]

Unfortunately I'm having the same issue :( I'm also on DSM 5.2-5644 Update 5

[yeroentje]

Got this fixed myself. Just replace the port number in the HOST file of the .spk file and it just installs. You can copy the HOST file with opening the spk file with 7zip and then repack it replacing the HOST file. Hope this works for you guys too.

[quenlin]

yeroentje, any possibility you can share the modified .spk? I'm afraid I don't really possess the technical chops to recompile it. Thanks!

[MostDefiantly]

@quenlin the latest package from package manager as the updated ports now.

[KaraokeStu]

This issue has been resolved with the latest spk I've published