Slack: Subscribing randomly fails with "Could not find resource"

[wilhelmklopp]

Experienced this morning:

Didn't change anything about the state of the installation of integrations/test, so this seems kinda weird.

[opus131]

Probably related: I see messages being missed randomly as well. I created several test issues and commits, saw only some of them in the subscribed channel while others were not shown.

[wilhelmklopp]

@opus131 thanks for confirming.
This seems to be an issue with the GitHub API timing out for a certain endpoint. We're investigating

Only private repos are affected

[wilhelmklopp]

Hey folks! I've deployed a change that should stop message deliveries being missed.

The app will continue to be a little slow until the fix in the GitHub API goes out.

[devprodoctor]

We started using Slack yesterday (2018-02-26) and this was already happening. After many many tries, we get a repo to subscribe. All of our repos are private.

[wilhelmklopp]

@devprodoctor thanks, that's very useful info! Are you still seeing this problem now?

[devprodoctor]

yes

[wilhelmklopp]

A fix has gone out for the GitHub API, and we haven't seen this error for the past 15min.

@devprodoctor if you're still having problems, could you open another issue on this repo? 🙇

[gorlak]

I've been seeing this again today, with my public repos

[wilhelmklopp]

@gorlak would you mind opening a separate issue for this, and if possible add some steps to reproduce it? You could also try doing /github signin to see if that fixes it.

[gorlak]

Thanks for the quick reply, signin fixed it!! Thanks!