Simplenote-electron: Auto logging out at first start. Solution: use only lower case on email field

Created on 8 Jul 2020 · 7Comments · Source: Automattic/simplenote-electron

Expected

After first start and log in normal work of application with viewing,editing tasks,etc...

Observed

I'm download latest AppImage version and starting application.Them I'm log in but after 1-2 seconds this app automated logging out and wish to log in again

(Optional)
Before log in

Apps is logging in

Apps log out

bug

Source

AVAtarMod

Most helpful comment

Just logged in using all lower case in my email (force of habit to capitalize) and it worked. Hope that helps @AVAtarMod

CJFxTiKiMoN on 13 Jul 2020

👍2

All 7 comments

I'm also experiencing this issue. Here's some of the info I've gathered from the debugging console. Let me know if I can provide any additional information to assist with this issue.

CJFxTiKiMoN on 12 Jul 2020

Just logged in using all lower case in my email (force of habit to capitalize) and it worked. Hope that helps @AVAtarMod

CJFxTiKiMoN on 13 Jul 2020

👍2

Just logged in using all lower case in my email (force of habit to capitalize) and it worked. Hope that helps @AVAtarMod

thanks, it worked for me. I had the issue in "Simplenote-linux-1.20.0-amd64.deb" version.

EdoardoLopez on 14 Jul 2020

I have the same issue with version 1.20.0 of the Simplenote app under Windows 10. Auto logging out happens after entering an email address with upper case characters on the log in screen.

BPService on 18 Jul 2020

Just logged in using all lower case in my email (force of habit to capitalize) and it worked. Hope that helps @AVAtarMod

Thanks very very much! I now trying install&launch app for Windows (I use 10 version and 64bit), and me helped your suggest.

AVAtarMod on 19 Jul 2020

Well that's fascinating. Thanks for the report and the detective work! I've made a note to fix this on the backend. (I'm leaving this issue closed because it's almost certainly an issue with the backend and not the app itself.)