Signal-ios: Crash when searching through messages

Created on 7 Aug 2018  路  5Comments  路  Source: signalapp/Signal-iOS

  • [x] I have searched open and closed issues for duplicates
  • [x] I am submitting a bug report for existing functionality that does not work as intended
  • [x] This isn't a feature request or a discussion topic

Bug description

After searching for any word which we'll call keyword and pressing on a message which contained keyword which is from a while ago, the app will hang for a while and then crash, OR the app will go to a black screen and if I exit the app and re-enter, it'll crash.

It seems to depend on how many messages have been sent since then. Searching for keyword and selecting on an appearance of it which is a little sooner to the time searching will make the app hang (like normal?) but eventually load the chat at that date.

Steps to reproduce

  • search for any word (in this example keyword)
  • look for an appearance of the word from a while ago in an active chat, given that there have been many messages sent since then (for instance, I'm clicking on a message sent on June 30 in my example)

Actual result:

The app will hang for a while (around 4 minutes average out of 3 attempts) and then crash

Expected result:

Signal should load the message. Signal hanging isn't a big issue although of course the faster the better but at this moment in time old messages are just unavailable due to the app crashing

Screenshots

n/a

Device info

Device: iPhone 6s

iOS version: 12.4 Public Beta 2 [This has been happening since at least iOS 12.0 public beta 5, and on every iOS 12 iteration since then. This also happens on iOS 13.3 public beta 1]

Signal version: 3.0.0 [This has been happening since at least version 2.28.1 (2.28.1.5) and on every Signal version since then]

Link to debug log

https://debuglogs.org/89d12db536bd56016442bc0bf914dfdbfc3eb13864e2fae83b162d1497cf0485.zip

All 5 comments

Can you look for any crash logs and attach those as well?

https://github.com/signalapp/Signal-iOS/wiki/Submitting-crash-reports

I鈥檝e already sent the crash log to [email protected]

A forum user confirmed the issue and sent another crash report via mail: https://community.signalusers.org/t/bug-search-finds-text-but-crashes-times-out-jumping-to-it/3966

This happens to me all the time. Even while still typing the search-phrase
Crash log sent to [email protected]

The latest beta includes some changes which should better handle navigating to old search results.

For instructions on how to join the beta:
https://support.signal.org/hc/en-us/articles/360007318471-How-do-I-join-Signal-s-beta-

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