Signal-desktop: Signal desktop randomly unlinked

[J1nxy]

When I opened signal desktop today after a computer restart (had a windows update) I got the message "Relink Signal Desktop to your mobile device to continue messaging." I have not reinstalled either the mobile app or the desktop program. When I looked up info on this issue, I saw posts about people having these issues and a post that asked if anyone got this message to take a debug prior to relinking, so there was more info in the log to work with (#718 #782 #797 #1589), so I'm posting the log before i relink.

-Shauna

• [ ] I have searched open and closed issues for duplicates
  

---

Bug Description

Steps to Reproduce

1. step one
2. step two
3. step three

Actual Result:

Expected Result:

Screenshots

Platform Info

Signal Version:

Operating System:

Linked Device Version:

Link to Debug Log

[kenpowers-signal]

@J1nxy How long has it been since you last launched Signal? I'm also not seeing a debug log in your post. Do you have a debug log available for us to investigate?

[somanayr]

I just experienced this same issue with 30 days of inactivity

https://debuglogs.org/71d094c085b23ea4a7c9ac85a49d0b2339cd8cdb53a3bdd9c752eb8b258e42f7

[scottnonnenberg-signal]

Yes, it is expected that a desktop is unlinked if it isn't used for 30 days. Closing this.

[libcg]

I use my laptop infrequently and I need to relink my app almost every single time because I don't usually open the app when I turn my computer on. Is there any way to configure that threshold @scottnonnenberg-signal?

[rcontisplk]

Agreed, this is a colossal pain in the ass. I use signal on 3 different computers and it seems like virtually every time I open it on desktop, I have to re-link and re-name my machine.

[mcs]

It's the same for me than for @rcontisplk and really annoying. I definitely would prefer another solution, like a monthly digest within the app about unused devices (with a button to unlink it) or so. Just something else that does not unlink the Desktop app without having asked before.

[scottnonnenberg-signal]

This is where we're tracking requests to change the automatic unlink timeframe: https://github.com/signalapp/Signal-Desktop/issues/4730