Signal-desktop: Crash: "net::ERR_INTERNET_DISCONNECTED"

[Equitas78]

• [ ] I have searched open and closed issues for duplicates
  

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Bug Description

When I use hotspot on my laptop, and then remove my phone and there is no more internet connection then the app generate an error message and shuts down

Steps to Reproduce

1. step one
   Use internet connection on laptop via phone
2. step two
   Go sleep mode on the laptop and stop internet hotspot
3. step three
   Go out of sleep mode, app crashes

Actual Result:

Expected Result:

Screenshots

Platform Info

Signal Version:

Operating System:
MacOS Mojave

Linked Device Version:

Link to Debug Log

Unhandled Promise Rejection
Error: net::ERR_INTERNET_DISCONNECTED
at GenericProvider.getLatestVersion (/Applications/Signal.app/Contents/Resources/app.asar/node_modules/electron-updater/src/providers/GenericProvider.ts:18:25)
at /Applications/Signal.app/Contents/Resources/app.asar/node_modules/electron-updater/src/AppUpdater.ts:347:26
at Generator.next ()
at runCallback (timers.js:696:18)
at tryOnImmediate (timers.js:667:5)
at processImmediate (timers.js:649:5)
From previous event:
at MacUpdater.getUpdateInfoAndProvider (/Applications/Signal.app/Contents/Resources/app.asar/node_modules/electron-updater/src/AppUpdater.ts:336:43)
at /Applications/Signal.app/Contents/Resources/app.asar/node_modules/electron-updater/src/AppUpdater.ts:363:31
at Generator.next ()
From previous event:
at MacUpdater.doCheckForUpdates (/Applications/Signal.app/Contents/Resources/app.asar/node_modules/electron-updater/src/AppUpdater.ts:360:34)
at MacUpdater.checkForUpdates (/Applications/Signal.app/Contents/Resources/app.asar/node_modules/electron-updater/src/AppUpdater.ts:220:35)
at checkForUpdates (/Applications/Signal.app/Contents/Resources/app.asar/app/auto_update.js:22:15)
at Object.initialize (/Applications/Signal.app/Contents/Resources/app.asar/app/auto_update.js:78:3)
at App.app.on (/Applications/Signal.app/Contents/Resources/app.asar/main.js:696:14)

[belzebud]

I've had the same issue on Windows 10 since Signal updated 2 days ago. Whenever I close my laptop to force it to sleep I find that Signal has crashed when I log back in.

Below is the crash text from Signal before the program closed, the debug log pulled after I restarted Signal can be found at: https://debuglogs.org/6c6a2e8f433b43a9820139706487ea8b0b0556097532f30c4b3cc07d4fb47fc2

Unhandled Promise Rejection
Error: net::ERR_NETWORK_IO_SUSPENDED
    at GenericProvider.getLatestVersion (C:\Users\user1\AppData\Local\Programs\signal-desktop\resources\app.asar\node_modules\electron-updater\src\providers\GenericProvider.ts:18:25)
    at C:\Users\user1\AppData\Local\Programs\signal-desktop\resources\app.asar\node_modules\electron-updater\src\AppUpdater.ts:347:26
    at Generator.next (<anonymous>)
    at runCallback (timers.js:696:18)
    at tryOnImmediate (timers.js:667:5)
    at processImmediate (timers.js:649:5)
From previous event:
    at NsisUpdater.getUpdateInfoAndProvider (C:\Users\user1\AppData\Local\Programs\signal-desktop\resources\app.asar\node_modules\electron-updater\src\AppUpdater.ts:336:43)
    at C:\Users\user1\AppData\Local\Programs\signal-desktop\resources\app.asar\node_modules\electron-updater\src\AppUpdater.ts:363:31
    at Generator.next (<anonymous>)
From previous event:
    at NsisUpdater.doCheckForUpdates (C:\Users\user1\AppData\Local\Programs\signal-desktop\resources\app.asar\node_modules\electron-updater\src\AppUpdater.ts:360:34)
    at NsisUpdater.checkForUpdates (C:\Users\user1\AppData\Local\Programs\signal-desktop\resources\app.asar\node_modules\electron-updater\src\AppUpdater.ts:220:35)
    at Timeout.checkForUpdates [as _onTimeout] (C:\Users\user1\AppData\Local\Programs\signal-desktop\resources\app.asar\app\auto_update.js:22:15)
    at ontimeout (timers.js:427:11)
    at tryOnTimeout (timers.js:289:5)
    at listOnTimeout (timers.js:252:5)
    at Timer.processTimers (timers.js:212:10)

[ContextSans]

Came here to report the same.

On opening my laptop (waking from sleep) this morning, I got this error with a "copy" button. Clicking that caused the client to quit. It started up just fine, but I figured you wouldn't give me a copy button if you didn't want to know about it.

Signal Version: v 1.21.0
Operating System: macOS Mojave 10.14.2 (18C54)
Linked Device Version:12.1.3 (16D39)

Link to Debug Log

https://debuglogs.org/e136b93a3eea5270070112d0722021e19212e8a7bb98efb9ad54f8a80c3219ab

Unhandled Promise Rejection
Error: net::ERR_INTERNET_DISCONNECTED
    at GenericProvider.getLatestVersion (/Applications/Signal.app/Contents/Resources/app.asar/node_modules/electron-updater/src/providers/GenericProvider.ts:18:25)
    at /Applications/Signal.app/Contents/Resources/app.asar/node_modules/electron-updater/src/AppUpdater.ts:347:26
    at Generator.next (<anonymous>)
    at runCallback (timers.js:696:18)
    at tryOnImmediate (timers.js:667:5)
    at processImmediate (timers.js:649:5)
From previous event:
    at MacUpdater.getUpdateInfoAndProvider (/Applications/Signal.app/Contents/Resources/app.asar/node_modules/electron-updater/src/AppUpdater.ts:336:43)
    at /Applications/Signal.app/Contents/Resources/app.asar/node_modules/electron-updater/src/AppUpdater.ts:363:31
    at Generator.next (<anonymous>)
From previous event:
    at MacUpdater.doCheckForUpdates (/Applications/Signal.app/Contents/Resources/app.asar/node_modules/electron-updater/src/AppUpdater.ts:360:34)
    at MacUpdater.checkForUpdates (/Applications/Signal.app/Contents/Resources/app.asar/node_modules/electron-updater/src/AppUpdater.ts:220:35)
    at Timeout.checkForUpdates [as _onTimeout] (/Applications/Signal.app/Contents/Resources/app.asar/app/auto_update.js:22:15)
    at ontimeout (timers.js:427:11)
    at tryOnTimeout (timers.js:289:5)
    at listOnTimeout (timers.js:252:5)
    at Timer.processTimers (timers.js:212:10)

[fancellu]

I see this too, last 2 days, when I wake my PC from sleep.

[scottnonnenberg-signal]

We expect this to be fixed by v1.21.1. Please let us know!

[belzebud]

I upgraded Signal the other day to 1.21.1 and have put my laptop to sleep twice since then without the program crashing. It seems to be fixed. Thanks.