Signal-desktop: Notifications not working on Linux

Created on 27 Aug 2018 · 16Comments · Source: signalapp/Signal-Desktop

Bug description

Notifications no longer appear to be sent to the notification daemon on Ubuntu Linux, although notifications are turned on.

Notifications from other programs still work, and I can send notifications using notify-send as a test. dbus-monitor does not show any D-Bus traffic when messages are sent. The urgency hint is still set correctly on the window.

This seems to have stopped working sometime between 1.13 and 1.15, but I'm not sure the exact version which caused it.

Platform info

Signal version: 1.15.5

Operating System: Ubuntu 17.10 (Linux edanna 4.13.0-45-generic #50-Ubuntu SMP Wed May 30 08:23:18 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux)

Linked device version: 2.28.1.5

Link to debug log

https://pastebin.com/raw/9yNy29S2

Bug

Source

tylermenezes

👍1

All 16 comments

Hmm. I'm using the same version of Signal (1.15.5) on Debian sid/experimental and I _do_ have notifications.

chiraag-nataraj on 28 Aug 2018

That's kind of what I expected, since I assumed someone would have noticed. Happy to look into it further if someone has any suggested troubleshooting steps (I already tried clearing the data and apt purge.)

tylermenezes on 28 Aug 2018

Can other electron apps send notifications? Maybe it's a bug in electron...(it's not like we haven't seen those before).

chiraag-nataraj on 28 Aug 2018

@chiraag-nataraj I use the same version on Kubuntu 18.04 and notifications appear fine. Other electron apps can send notifications (I can assert, I develop a few internal apps for a company which use notifications)

recrsn on 9 Sep 2018

👍1

I noticed this too a little while ago. Fedora, Xfce desktop. Continues after upgrade of Signal Desktop a few days ago. Other desktop notifications (libnotify) work as usual.

Willing to test, just need to know how. I don't understand what is the connection with electron. I don't know if I have notifications from any other electron-based application.

PorcelainMouse on 24 Oct 2018

v1.16.3

PorcelainMouse on 24 Oct 2018

Aha! so I am getting the notifications, it's just not make a sound. Hmm. not sure what to think about that, but, it's not a total notification failure. Sorry.

PorcelainMouse on 25 Oct 2018

Notification sounds are usually configured by your notification daemon, so you should check there.

Sounds like I'm the only one with this issue, so I'll close the thread. Super weird, as I'm running a pretty simple install of Ubuntu+i3+Dunst, so I wouldn't expect to have such a weird problem.

tylermenezes on 25 Oct 2018

I'm having this same issue with a similarly simple setup (Ubuntu 18.04, bspwm, and dunst). Did you ever figure out a solution?

frnsys on 10 Jan 2019

No. My notification daemon doesn't do sounds; that is not an option and that is not how Signal notifications were making noise before this bug. So, Signal was doing the sounds before, and now it doesn't. That is my best guess.

PorcelainMouse on 12 Jan 2019

@PorcelainMouse I distinctly remember having notification sounds on my Desktop Signal not that long ago but according to https://github.com/signalapp/Signal-Desktop/issues/2134#issuecomment-382087827 they removed the built-in ones in favour of system-level notification — which does not allow me to only play a sound for Signal messages. So this is pretty much a downgrade. >.>

kivoli on 6 Feb 2019

I guess I need to amend my statement. My DE does support system sounds. I guess I've been using it without a properly configured sound scheme forever, and this is the first time I cared enough to go hunting for missing sounds. If my DE supports it, I'd be surprised if there are any that don't, at this point. I'm looking into the configuration, now. I still don't like how sounds support has evolved away from X11 over the years, but I'll be satisfied if I can fix my config without enabling stupid event sounds that are annoying. We'll see. I hope you can find a solution, too.

PorcelainMouse on 7 Feb 2019

👍1

This is annoying me in Fedora 29. I'm using the default GNOME, with all notification and sound options enabled as far as I can tell. Signal used to play a little sound but now there's nothing :(

Hnasar on 22 Feb 2019

Okay, yeah, that sounds strange, Hnasar.

While I didn't finish verifying my sound configuration, I have installed another app, discord, which I think also uses e10s and it works fine. I get notifications and sounds. Is the sound issue a separate bug? I'm getting the feeling it is.

PorcelainMouse on 4 Mar 2019

All with sound issues in Linux, check out #3052.

PorcelainMouse on 4 Mar 2019

I'm running Signal 1.2.5.3 on a Chromebook using Linux. I have this problem too. Is it still a bug?