Whatever I do Signal is seen as disconnected.
Launch signal
Actual result:
Signal is disconnected so I cannot send or receive messages
Expected result:
Connection of signal to the server
Signal version:
Signal Desktop v1.1.0
Operating System:
Windows 7 64-bit behind proxy with auth in NTLM
Linked device version:
INFO 2018-01-15T09:22:47.463Z {"name":"FetchError","message":"request to https://textsecure-service.whispersystems.org/v1/messages/+[REDACTED]322 failed, reason: getaddrinfo ENOTFOUND textsecure-service.whispersystems.org textsecure-service.whispersystems.org:443","type":"system","errno":"ENOTFOUND","code":"ENOTFOUND"}
INFO 2018-01-15T09:22:48.416Z GET https://textsecure-service.whispersystems.org/v1/devices
INFO 2018-01-15T09:22:48.421Z GET https://textsecure-service.whispersystems.org/v1/devices 0 Error
INFO 2018-01-15T09:22:48.421Z {"name":"FetchError","message":"request to https://textsecure-service.whispersystems.org/v1/devices failed, reason: getaddrinfo ENOTFOUND textsecure-service.whispersystems.org textsecure-service.whispersystems.org:443","type":"system","errno":"ENOTFOUND","code":"ENOTFOUND"}
Because in enterprise we are after a proxy there is no dns resolution on our computer directly, it is done by the proxy itself.
Have you tried the https_proxy environment variable discussed here? https://github.com/WhisperSystems/Signal-Desktop/issues/1632
Hello Scott,
Yes :) The good news is Signal detect it and use the proxy. The bad news is that the auth for this proxy is NTML and signal doesn't seems to know this auth so the proxy give me back an HTTP 407 which is the code when the auth is not good :(
INFO 2018-01-17T09:05:58.188Z using proxy url http://proxybkp:8080
INFO 2018-01-17T09:05:59.534Z Using OS-level spell check API with locale fr_FR
INFO 2018-01-17T09:05:59.856Z pre-main prep time: 3 ms
INFO 2018-01-17T09:05:59.899Z Build expires: 2018-02-26T23:55:00.000Z
INFO 2018-01-17T09:05:59.947Z background page reloaded
INFO 2018-01-17T09:05:59.947Z environment: production
INFO 2018-01-17T09:06:00.124Z ConversationController: starting initial fetch
INFO 2018-01-17T09:06:00.162Z ConversationController: done with initial fetch
INFO 2018-01-17T09:06:00.164Z listening for registration events
INFO 2018-01-17T09:06:00.168Z Next signed key rotation scheduled for "2018-01-17T08:58:39.150Z"
INFO 2018-01-17T09:06:00.169Z connect
INFO 2018-01-17T09:06:00.170Z getAllFromCache
INFO 2018-01-17T09:06:00.171Z opening message socket https://textsecure-service.whispersystems.org
INFO 2018-01-17T09:06:00.186Z open inbox
INFO 2018-01-17T09:06:00.337Z Rotating signed prekey...
INFO 2018-01-17T09:06:00.342Z Next signed key rotation scheduled for "2018-01-19T09:06:00.338Z"
INFO 2018-01-17T09:06:00.346Z getAllFromCache loaded 0 saved envelopes
INFO 2018-01-17T09:06:00.458Z websocket error
INFO 2018-01-17T09:06:00.458Z websocket closed 1006 connection failed calledClose:
INFO 2018-01-17T09:06:00.465Z GET https://textsecure-service.whispersystems.org/v1/devices
INFO 2018-01-17T09:06:00.490Z GET https://textsecure-service.whispersystems.org/v1/devices 407 Error
INFO 2018-01-17T09:06:00.491Z background onError: Error
at ajax (file:///C:/Users/plfb8140/AppData/Local/Programs/signal-desktop/resources/app.asar/js/libtextsecure.js:37576:25)
at TextSecureServer.ajax (file:///C:/Users/plfb8140/AppData/Local/Programs/signal-desktop/resources/app.asar/js/libtextsecure.js:37620:20)
at TextSecureServer.getDevices (file:///C:/Users/plfb8140/AppData/Local/Programs/signal-desktop/resources/app.asar/js/libtextsecure.js:37730:25)
at MessageReceiver.onclose (file:///C:/Users/plfb8140/AppData/Local/Programs/signal-desktop/resources/app.asar/js/libtextsecure.js:38595:28)
at W3CWebSocket._dispatchEvent [as dispatchEvent] (C:\Users\plfb8140\AppData\Local\Programs\signal-desktop\resources\app.asar\node_modules\yaeti\lib\EventTarget.js:107:17)
at W3CWebSocket.onConnectFailed (C:\Users\plfb8140\AppData\Local\Programs\signal-desktop\resources\app.asar\node_modules\websocket\lib\W3CWebSocket.js:219:14)
at WebSocketClient.<anonymous> (C:\Users\plfb8140\AppData\Local\Programs\signal-desktop\resources\app.asar\node_modules\websocket\lib\W3CWebSocket.js:59:25)
at emitOne (events.js:96:13)
at WebSocketClient.emit (events.js:191:7)
at WebSocketClient.failHandshake (C:\Users\plfb8140\AppData\Local\Programs\signal-desktop\resources\app.asar\node_modules\websocket\lib\WebSocketClient.js:326:10)
ERROR 2018-01-17T09:06:00.492Z Top-level unhandled promise rejection: HTTPError: The server rejected our query, please file a bug report.
INFO 2018-01-17T09:06:03.772Z fetchMessages
INFO 2018-01-17T09:06:03.780Z GET https://textsecure-service.whispersystems.org/v1/profile/+[REDACTED]496
INFO 2018-01-17T09:06:03.907Z GET https://textsecure-service.whispersystems.org/v1/profile/+[REDACTED]496 407 Error
INFO 2018-01-17T09:06:03.907Z getProfile error: Error
at ajax (file:///C:/Users/plfb8140/AppData/Local/Programs/signal-desktop/resources/app.asar/js/libtextsecure.js:37576:25)
at TextSecureServer.ajax (file:///C:/Users/plfb8140/AppData/Local/Programs/signal-desktop/resources/app.asar/js/libtextsecure.js:37620:20)
at TextSecureServer.getProfile (file:///C:/Users/plfb8140/AppData/Local/Programs/signal-desktop/resources/app.asar/js/libtextsecure.js:37668:25)
at MessageSender.getProfile (file:///C:/Users/plfb8140/AppData/Local/Programs/signal-desktop/resources/app.asar/js/libtextsecure.js:40015:28)
at getProfile (file:///C:/Users/plfb8140/AppData/Local/Programs/signal-desktop/resources/app.asar/js/models/conversations.js:858:37)
at Function._.map._.collect (file:///C:/Users/plfb8140/AppData/Local/Programs/signal-desktop/resources/app.asar/js/components.js:18474:24)
at child.getProfiles (file:///C:/Users/plfb8140/AppData/Local/Programs/signal-desktop/resources/app.asar/js/models/conversations.js:854:30)
at child.throttledGetProfiles (file:///C:/Users/plfb8140/AppData/Local/Programs/signal-desktop/resources/app.asar/js/components.js:19095:23)
at child.onOpened (file:///C:/Users/plfb8140/AppData/Local/Programs/signal-desktop/resources/app.asar/js/views/conversation_view.js:464:37)
at triggerEvents (file:///C:/Users/plfb8140/AppData/Local/Programs/signal-desktop/resources/app.asar/js/reliable_trigger.js:60:39)
INFO 2018-01-17T09:06:09.624Z Loaded this list of log files from logPath: log.log, log.log.0
As I already have this issue with other open source tools, I have installed CNTLM (http://cntlm.sourceforge.net/) which create a proxy and manage the NTML auth toward enterprise proxy.
Maybe you can include it as library ?
Good to know that you were able to get it to work with that tool. I've moved this to a feature request, for supporting NTLM authentication to the proxy.
Hello
Any update?
Thks
Most helpful comment
Good to know that you were able to get it to work with that tool. I've moved this to a feature request, for supporting NTLM authentication to the proxy.