Signal-desktop: Network connection error in 'Linked devices' settings page on Android

[pprucia]

• [x] I have searched open and closed issues for duplicates

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Bug description

When trying to open 'Linked devices' settings page "Network connection failed..." dialog is displayed. It pops up on both wifi and cellular network connection. Clicking try again doesn't change mach, dialog opens again. That error was introduced in update to version 3.25.3. Before that it was working.

Steps to reproduce

• Go to settings
• Click on 'Linked devices'

Platform info

Operating System: Android
Signal version: 3.25.3

[riyapenn]

Try re-registering your Signal Android device.

1. Go to Signal Menu
2. Choose Settings
3. Choose Advanced
4. Tap "Signal" to slide the indicator (from blue to off)
5. Choose "OK" in the "Disable Signal Messages" pop up,
6. Tap "Signal" a second time to re-register
7. Enter or Edit your phone number
8. Tap Register

See also the support page for a visual and future reference or contact [email protected].

[pprucia]

That worked, thanks.

Maybe there should be an information for user to do the above when network connection dialog pops up.

[Trolldemorted]

the network connection failure should not happen in the first place, but this sounds like a signal android/server bug.

Did you fetch your debug logs by chance?

[pprucia]

No, I don't have anything. I'll try to reproduce it and check what is reason of it.

[pprucia]

This should be closed as I somehow missed repos. I should report this in Signal-Android instead this one.

[RohithKumarSp]

The same issue, i just can't link my phone

[DerrickMa84]

im having the same issue, and everything says cant connect to network.

[turbolocust]

According to an in-app notification they are facing technical difficulties - probably a high server load. So I would suggest to just wait and retry.