Steps to reproduce
- Fresh install of NC 17 with php-7.3 amd Apache 2.4.41 on Ubuntu 18.04
- Intial setup worked
- Logging in today resulted in the login loop
sudo -u www-data php occ app:list
Enabled:
- accessibility: 1.3.0
- activity: 2.10.1
- apporder: 0.8.0
- calendar: 1.7.1
- cloud_federation_api: 1.0.0
- comments: 1.7.0
- contacts: 3.1.6
- dav: 1.13.0
- federatedfilesharing: 1.7.0
- federation: 1.7.0
- files: 1.12.0
- files_pdfviewer: 1.6.0
- files_rightclick: 0.15.1
- files_sharing: 1.9.0
- files_trashbin: 1.7.0
- files_versions: 1.10.0
- files_videoplayer: 1.6.0
- firstrunwizard: 2.6.0
- gallery: 18.4.0
- logreader: 2.2.0
- lookup_server_connector: 1.5.0
- maps: 0.1.2
- nextcloud_announcements: 1.6.0
- notifications: 2.5.0
- oauth2: 1.5.0
- password_policy: 1.7.0
- privacy: 1.1.0
- provisioning_api: 1.7.0
- recommendations: 0.5.0
- serverinfo: 1.7.0
- sharebymail: 1.7.0
- support: 1.0.1
- survey_client: 1.5.0
- systemtags: 1.7.0
- text: 1.1.1
- theming: 1.8.0
- twofactor_backupcodes: 1.6.0
- unsplash: 1.1.4
- updatenotification: 1.7.0
- viewer: 1.2.0
- workflowengine: 1.7.0
Disabled:
- admin_audit
- encryption
- files_external
- user_ldap
Nextcloud configuration:
Config report
"system": {
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"192.168.178.68:880"
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "mysql",
"version": "17.0.1.1",
"overwritehost": "192.168.178.68:880",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"mysql.utf8mb4": true,
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"maintenance": false,
"filelocking.enabled": "true",
"htaccess.RewriteBase": "\/",
"integrity.check.disabled": false,
"knowledgebaseenabled": false,
"logfile": "\/var\/nc_data\/nextcloud.log",
"loglevel": 2,
"logtimezone": "Europe\/Berlin",
"log_rotate_size": 104857600,
"memcache.local": "\\OC\\Memcache\\APCu",
"overwriteprotocol": "http",
"preview_max_x": 1024,
"preview_max_y": 768,
"preview_max_scale_factor": 1,
"quota_include_external_storage": false,
"share_folder": "\/Shares",
"skeletondirectory": "",
"theme": "",
"trashbin_retention_obligation": "auto, 7",
"updater.release.channel": "stable"
Client configuration
Browser:
Firefox 70.0.1
Operating system:
Windows 10
CountOmega
All 17 comments
Logs? Is your session directory writeable?
kesselb
on 16 Nov 2019
Strangely, my nextcloud.log is completely empty.
CountOmega
on 17 Nov 2019
ls -fl /var/www/nextcloud/
total 164
-rw-r--r-- 1 www-data www-data 12063 Nov 7 12:04 AUTHORS
-rw-r--r-- 1 www-data www-data 362 Nov 7 12:08 version.php
-rw-r--r-- 1 www-data www-data 5139 Nov 7 12:04 remote.php
-rw-r--r-- 1 www-data www-data 156 Nov 7 12:04 index.html
-rw-r--r-- 1 www-data www-data 101 Nov 7 12:04 .user.ini
drwxr-xr-x 15 www-data www-data 4096 Nov 16 21:43 .
drwxr-xr-x 33 www-data www-data 4096 Nov 7 12:08 3rdparty
drwxr-xr-x 23 www-data www-data 4096 Nov 7 12:08 core
-rw-r--r-- 1 www-data www-data 283 Nov 7 12:04 occ
-rw-r--r-- 1 www-data www-data 2951 Nov 7 12:04 public.php
drwxr-xr-x 4 root root 4096 Nov 10 20:49 ..
-rw-r--r-- 1 www-data www-data 2287 Nov 7 12:04 status.php
drwxr-xr-x 13 www-data www-data 4096 Nov 7 12:08 settings
drwxr-xr-x 2 www-data www-data 4096 Nov 7 12:04 ocm-provider
drwxr-xr-x 4 www-data www-data 4096 Nov 7 12:04 resources
drwxr-xr-x 6 www-data www-data 4096 Nov 7 12:04 lib
drwxr-xr-x 2 www-data www-data 4096 Nov 16 22:12 data
drwxr-xr-x 2 www-data www-data 4096 Nov 7 12:04 ocs
-rw-r--r-- 1 www-data www-data 34520 Nov 7 12:04 COPYING
-rw-r--r-- 1 www-data www-data 26 Nov 7 12:04 robots.txt
-rw-r--r-- 1 www-data www-data 3805 Nov 7 12:04 console.php
drwxr-xr-x 47 www-data www-data 4096 Nov 11 13:14 apps
drwxr-xr-x 2 www-data www-data 4096 Nov 16 22:08 config
drwxr-xr-x 2 www-data www-data 4096 Nov 7 12:04 ocs-provider
drwxr-xr-x 2 www-data www-data 4096 Nov 7 12:05 updater
-rw-r--r-- 1 www-data www-data 3737 Nov 11 20:04 .htaccess
drwxr-xr-x 3 www-data www-data 4096 Nov 7 12:04 themes
-rw-r--r-- 1 www-data www-data 3172 Nov 7 12:04 index.php
-rw-r--r-- 1 www-data www-data 4993 Nov 7 12:04 cron.php
hope this helps.
CountOmega
on 20 Nov 2019
Have you tried to enable the debug logging by setting "'loglevel' => 0,"?
j-ed
on 20 Nov 2019
No, I haven't. I'll give it a look as soon as I can.
CountOmega
on 20 Nov 2019
This doesn麓t produces any output. Any ideas where to look else for debug?
CountOmega
on 20 Nov 2019
Steps to reproduce
No steps to reproduce
Behaviour
Login to webclient results in login loop.
Server configuration
Operating system: CentOS 7
Web server: nginx/1.16.1
Database: psql (PostgreSQL) 10.11
PHP version: PHP 7.2.24
Nextcloud version: 17.0.1.1
Updated from an older Nextcloud/ownCloud or fresh install: Updated from v16 to v17
Where did you install Nextcloud from: Installed manual from archive file.
Signing status:
Signing status
Can't provide this information, since i can not login
List of activated apps:
App list
Enabled:
- accessibility: 1.3.0
- activity: 2.10.1
- admin_audit: 1.7.0
- bruteforcesettings: 1.4.0
- calendar: 1.7.1
- circles: 0.17.10
- cloud_federation_api: 1.0.0
- comments: 1.7.0
- contacts: 3.1.6
- dav: 1.13.0
- federatedfilesharing: 1.7.0
- federation: 1.7.0
- files: 1.12.0
- files_markdown: 2.1.0
- files_pdfviewer: 1.6.0
- files_rightclick: 0.15.1
- files_sharing: 1.9.0
- files_trashbin: 1.7.0
- files_versions: 1.10.0
- files_videoplayer: 1.6.0
- firstrunwizard: 2.6.0
- gallery: 18.4.0
- logreader: 2.2.0
- lookup_server_connector: 1.5.0
- nextcloud_announcements: 1.6.0
- notifications: 2.5.0
- oauth2: 1.5.0
- password_policy: 1.7.0
- polls: 0.10.4
- privacy: 1.1.0
- provisioning_api: 1.7.0
- recommendations: 0.5.0
- serverinfo: 1.7.0
- sharebymail: 1.7.0
- support: 1.0.1
- survey_client: 1.5.0
- systemtags: 1.7.0
- tasks: 0.11.3
- text: 1.1.1
- theming: 1.8.0
- twofactor_backupcodes: 1.6.0
- updatenotification: 1.7.0
- viewer: 1.2.0
- workflowengine: 1.7.0
Disabled:
- encryption
- files_external
- user_ldap
Nextcloud configuration:
Config report
{
"system": {
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"***REMOVED SENSITIVE VALUE***"
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "pgsql",
"version": "17.0.1.1",
"overwrite.cli.url": "***REMOVED SENSITIVE VALUE***",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"memcache.local": "\\OC\\Memcache\\APCu",
"twofactor_enforced": "false",
"twofactor_enforced_groups": [],
"twofactor_enforced_excluded_groups": [],
"mail_smtpmode": "smtp",
"mail_smtpsecure": "tls",
"mail_sendmailmode": "smtp",
"mail_smtpauthtype": "PLAIN",
"mail_smtpauth": 1,
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "587",
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"maintenance": false,
"theme": "",
"log_type": "file",
"logfile": "\/var\/www\/nextcloud\/log\/nextcloud.log",
"loglevel": "0",
"logdateformat": "F d, Y H:i:s",
"app_install_overwrite": [
"calendar",
"circles"
],
"updater.secret": "***REMOVED SENSITIVE VALUE***"
}
}
Are you using external storage, if yes which one: no
Are you using encryption: no
Are you using an external user-backend, if yes which one: no
Client configuration
Browser: Firefox 70.0.
Operating system: Fedora 31
Logs
Web server error log
Nothing logged to nginx error log.
Nextcloud log (data/nextcloud.log)
Nextcloud log
After a login attempt, these 3 lines appear in the NC log. (Loglevel=0)
{"reqId":"6WAboQ4jVR7Z0roWP20q","level":0,"time":"November 28, 2019 16:30:45","remoteAddr":"94.134.88.123","user":"--","app":"core","method":"GET","url":"\/apps\/files\/","message":{"Exception":"OC\\AppFramework\\Middleware\\Security\\Exceptions\\NotLoggedInException","Message":"Current user is not logged in","Code":401,"Trace":[{"file":"\/var\/www\/nextcloud\/html\/lib\/private\/AppFramework\/Middleware\/MiddlewareDispatcher.php","line":95,"function":"beforeController","class":"OC\\AppFramework\\Middleware\\Security\\SecurityMiddleware","type":"->","args":[{"__class__":"OCA\\Files\\Controller\\ViewController"},"index"]},{"file":"\/var\/www\/nextcloud\/html\/lib\/private\/AppFramework\/Http\/Dispatcher.php","line":98,"function":"beforeController","class":"OC\\AppFramework\\Middleware\\MiddlewareDispatcher","type":"->","args":[{"__class__":"OCA\\Files\\Controller\\ViewController"},"index"]},{"file":"\/var\/www\/nextcloud\/html\/lib\/private\/AppFramework\/App.php","line":126,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->","args":[{"__class__":"OCA\\Files\\Controller\\ViewController"},"index"]},{"file":"\/var\/www\/nextcloud\/html\/lib\/private\/AppFramework\/Routing\/RouteActionHandler.php","line":47,"function":"main","class":"OC\\AppFramework\\App","type":"::","args":["OCA\\Files\\Controller\\ViewController","index",{"__class__":"OC\\AppFramework\\DependencyInjection\\DIContainer"},{"_route":"files.view.index"}]},{"function":"__invoke","class":"OC\\AppFramework\\Routing\\RouteActionHandler","type":"->","args":[{"_route":"files.view.index"}]},{"file":"\/var\/www\/nextcloud\/html\/lib\/private\/Route\/Router.php","line":297,"function":"call_user_func","args":[{"__class__":"OC\\AppFramework\\Routing\\RouteActionHandler"},{"_route":"files.view.index"}]},{"file":"\/var\/www\/nextcloud\/html\/lib\/base.php","line":1000,"function":"match","class":"OC\\Route\\Router","type":"->","args":["\/apps\/files\/"]},{"file":"\/var\/www\/nextcloud\/html\/index.php","line":42,"function":"handleRequest","class":"OC","type":"::","args":[]}],"File":"\/var\/www\/nextcloud\/html\/lib\/private\/AppFramework\/Middleware\/Security\/SecurityMiddleware.php","Line":135,"CustomMessage":"--"},"userAgent":"Mozilla\/5.0 (X11; Fedora; Linux x86_64; rv:70.0) Gecko\/20100101 Firefox\/70.0","version":"17.0.1.1"}
{"reqId":"DSGDYwHSYkaHuCm5aOuU","level":0,"time":"November 28, 2019 16:30:45","remoteAddr":"94.134.88.123","user":"--","app":"cron","method":"GET","url":"\/cron.php","message":"Run OCA\\DAV\\BackgroundJob\\UploadCleanup job with ID 936","userAgent":"Mozilla\/5.0 (X11; Fedora; Linux x86_64; rv:70.0) Gecko\/20100101 Firefox\/70.0","version":"17.0.1.1"}
{"reqId":"DSGDYwHSYkaHuCm5aOuU","level":0,"time":"November 28, 2019 16:30:46","remoteAddr":"94.134.88.123","user":"--","app":"cron","method":"GET","url":"\/cron.php","message":"Finished OCA\\DAV\\BackgroundJob\\UploadCleanup job with ID 936 in 1 seconds","userAgent":"Mozilla\/5.0 (X11; Fedora; Linux x86_64; rv:70.0) Gecko\/20100101 Firefox\/70.0","version":"17.0.1.1"}
Browser log
Browser log
JQMIGRATE: Migrate is installed, version 1.4.1 (jquery-migrate.min.js:2:551)
Could not find initial state loginErrors of core (initialstate.js:31:10)
Could not find initial state loginMessages of core (initialstate.js:31:10)
Could not find initial state resetPasswordTarget of core (initialstate.js:31:10)
Could not find initial state resetPasswordUser of core (initialstate.js:31:10)
A1pen
on 28 Nov 2019
kesselb
on 28 Nov 2019
Sorry didn't see this nice little template, I've updated my post.
A1pen
on 28 Nov 2019
I would assume that the problem is most likely caused by a configuration issue. Have you checked the Nextcloud help forum for any solution? Similar problems have been addressed and answered there in the past:
j-ed
on 28 Nov 2019
🎉1
👍1
Hi @j-ed ,
thanks for the link, this post solved my issue. After php upgrade some folders had group set to apache rather than nginx.
I figured out this directories by firing up a find to the whole system:
find / -group apache -type d -name "*"
In my case, the group on /var/opt/rh/rh-php72/lib/php/session was incorrectly assigned.
Thanks again! =)
A1pen
on 29 Nov 2019
👍1
@A1pen Fine, please don't forget to close this issue ticket 馃槈
j-ed
on 29 Nov 2019
I can't close this issue, the original author was @CountOmega.
Maybe this will also solve the problem for @CountOmega?
BR
A1pen
on 29 Nov 2019
For me, the command had to be altered to `find / -group www-data -type d -name "*". What permission do the php directories need?
CountOmega
on 29 Nov 2019
If you are using Apache the directories should have the group www-data, for nginx it should be nginx
A1pen
on 1 Dec 2019
Sorry if if didn't express this right. The command above shows me the desired directories. The question is which need www-data ownership and which not.
Maybe this should also be included in the nextcloud docs for better debugging.
CountOmega
on 2 Dec 2019
Is your session directory writeable?
This one needs to be writeable by the webserver / php user. Check session.save_path with your php configuration (php.ini most likely).
kesselb
on 2 Dec 2019
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Most helpful comment
I would assume that the problem is most likely caused by a configuration issue. Have you checked the Nextcloud help forum for any solution? Similar problems have been addressed and answered there in the past:
https://help.nextcloud.com/search?q=login%20loop