Click a shared folder should open up.
All shared folders are redirecting to the root by clicking them. Small popup is showing "Storage is temporarily not available". I haven't add an external storage to the system.
When I try to open up a new share the loading cycle will appear and don't stop.
Operating system:
Linux v1hgb 4.13.13-6-pve #1 SMP PVE 4.13.13-41 (Wed, 21 Feb 2018 10:07:54 +0100) x86_64 GNU/Linux
Web server:
Server version: Apache/2.4.10 (Debian)
Server built: Sep 20 2017 04:37:43
Database:
mySQL 5.7.8
PHP version:
7.2.3 (also tested on 7.0.26
Nextcloud version: (see Nextcloud admin page)
13.0.1
Updated from an older Nextcloud/ownCloud or fresh install:
13.0.0
Where did you install Nextcloud from:
a view versions below - migration from owncloud
Signing status:
Signing status
No errors have been found.
List of activated apps:
App list
Enabled:
- activity: 2.6.1
- admin_audit: 1.3.0
- admin_notifications: 1.0.1
- audioplayer: 2.2.5
- bookmarks: 0.11.0
- bruteforcesettings: 1.0.3
- calendar: 1.6.1
- comments: 1.3.0
- contacts: 2.1.3
- dav: 1.4.6
- external: 3.0.2
- federatedfilesharing: 1.3.1
- federation: 1.3.0
- files: 1.8.0
- files_downloadactivity: 1.2.0
- files_external: 1.4.1
- files_pdfviewer: 1.2.1
- files_sharing: 1.5.0
- files_texteditor: 2.5.1
- files_trashbin: 1.3.0
- files_versions: 1.6.0
- files_videoplayer: 1.2.0
- gallery: 18.0.0
- logreader: 2.0.0
- lookup_server_connector: 1.1.0
- nextcloud_announcements: 1.2.0
- notes: 2.3.2
- notifications: 2.1.2
- oauth2: 1.1.0
- onlyoffice: 1.3.0
- ownbackup: 17.5.0
- password_policy: 1.3.0
- provisioning_api: 1.3.0
- quota_warning: 1.2.0
- serverinfo: 1.3.0
- sharebymail: 1.3.0
- survey_client: 1.1.0
- systemtags: 1.3.0
- tasks: 0.9.6
- theming: 1.4.1
- twofactor_backupcodes: 1.2.3
- updatenotification: 1.3.0
- user_external: 0.4
- workflowengine: 1.3.0
Disabled:
- encryption
- firstrunwizard
- user_ldap
Nextcloud configuration:
Config report
{
"system": {
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"terrawaycloud.cplogin.de",
"hgbcloud.cplogin.de"
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"overwrite.cli.url": "https:\/\/domainname.de",
"dbtype": "mysql",
"version": "13.0.1.1",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"mysql.utf8mb4": true,
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"maintenance": false,
"updater.secret": "***REMOVED SENSITIVE VALUE***",
"theme": "",
"loglevel": 2,
"debug": false
},
"apps": {
"activity": {
"enabled": "yes",
"installed_version": "2.6.1",
"signed": "true",
"types": "filesystem"
},
"admin_audit": {
"enabled": "yes",
"installed_version": "1.3.0",
"types": "logging"
},
"admin_dependencies_chk": {
"enabled": "no",
"installed_version": "0.02",
"ocsid": "166041",
"types": ""
},
"admin_notifications": {
"enabled": "yes",
"installed_version": "1.0.1",
"types": "logging"
},
"announcementcenter": {
"enabled": "no",
"installed_version": "1.1.2",
"ocsid": "173921",
"signed": "true",
"types": ""
},
"audioplayer": {
"enabled": "yes",
"installed_version": "2.2.5",
"types": "filesystem"
},
"backgroundjob": {
"lastjob": "2"
},
"bookmarks": {
"enabled": "yes",
"installed_version": "0.11.0",
"types": ""
},
"bruteforcesettings": {
"enabled": "yes",
"installed_version": "1.0.3",
"types": ""
},
"calendar": {
"enabled": "yes",
"installed_version": "1.6.1",
"signed": "true",
"types": ""
},
"calendarplus": {
"enabled": "no",
"installed_version": "1.1.1",
"ocsid": "170560",
"types": ""
},
"comments": {
"enabled": "yes",
"installed_version": "1.3.0",
"types": "logging"
},
"configreport": {
"enabled": "no",
"installed_version": "0.1.1",
"types": "filesystem"
},
"contacts": {
"backend_ldap": "false",
"enabled": "yes",
"installed_version": "2.1.3",
"signed": "true",
"types": ""
},
"core": {
"OC_Channel": "daily",
"backgroundjobs_mode": "webcron",
"global_cache_gc_lastrun": "1439134454",
"incoming_server2server_share_enabled": "no",
"installed.bundles": "[\"CoreBundle\"]",
"installedat": "1415178686.5768",
"lastcron": "1474569906",
"lastupdateResult": "[]",
"lastupdatedat": "1523280983",
"moveavatarsdone": "yes",
"oc.integritycheck.checker": "[]",
"outgoing_server2server_share_enabled": "no",
"previewsCleanedUp": "1",
"public_caldav": "calendar\/share.php",
"public_calendar": "calendar\/share.php",
"public_calendarplus": "calendarplus\/share.php",
"public_calendarplusevent": "calendarplus\/shareevent.php",
"public_documents": "documents\/public.php",
"public_files": "files_sharing\/public.php",
"public_gallery": "gallery\/public.php",
"public_webdav": "dav\/appinfo\/v1\/publicwebdav.php",
"remote_caldav": "dav\/appinfo\/v1\/caldav.php",
"remote_calendar": "dav\/appinfo\/v1\/caldav.php",
"remote_calendarplus": "calendarplus\/appinfo\/remote.php",
"remote_carddav": "dav\/appinfo\/v1\/carddav.php",
"remote_contacts": "dav\/appinfo\/v1\/carddav.php",
"remote_dav": "dav\/appinfo\/v2\/remote.php",
"remote_files": "dav\/appinfo\/v1\/webdav.php",
"remote_filesync": "files\/appinfo\/filesync.php",
"remote_webdav": "dav\/appinfo\/v1\/webdav.php",
"repairlegacystoragesdone": "yes",
"scss.variables": "85bc6b82ce5069e332ef088f55a65a5f",
"shareapi_allow_mail_notification": "yes",
"shareapi_allow_public_notification": "yes",
"shareapi_allow_resharing": "yes",
"shareapi_allow_share_dialog_user_enumeration": "no",
"shareapi_default_expire_date": "no",
"shareapi_enabled": "yes",
"shareapi_enforce_links_password": "no",
"shareapi_exclude_groups": "no",
"shareapi_only_share_with_group_members": "yes",
"umgmt_send_email": "false",
"umgmt_show_backend": "false",
"umgmt_show_email": "false",
"umgmt_show_last_login": "true",
"umgmt_show_storage_location": "false",
"updater.secret.created": "1496913502",
"vendor": "nextcloud"
},
"dav": {
"buildCalendarSearchIndex": "yes",
"enabled": "yes",
"installed_version": "1.4.6",
"types": "filesystem"
},
"direct_menu": {
"enabled": "no",
"installed_version": "0.7.1",
"types": ""
},
"disablerememberlogin": {
"enabled": "no",
"installed_version": "0.3",
"ocsid": "162551",
"types": ""
},
"documents": {
"converter": "off",
"enabled": "no",
"installed_version": "0.13.1",
"ocsid": "168711",
"types": "",
"unstable": "false"
},
"external": {
"enabled": "yes",
"installed_version": "3.0.2",
"types": ""
},
"federatedfilesharing": {
"enabled": "yes",
"installed_version": "1.3.1",
"types": ""
},
"federation": {
"enabled": "yes",
"installed_version": "1.3.0",
"types": "authentication"
},
"files": {
"cronjob_scan_files": "500",
"default_quota": "25 GB",
"enabled": "yes",
"installed_version": "1.8.0",
"types": "filesystem"
},
"files_antivirus": {
"av_path": "\/usr\/bin\/clamscan",
"enabled": "no",
"installed_version": "0.10.0.0",
"ocsid": "157439",
"types": "filesystem"
},
"files_downloadactivity": {
"enabled": "yes",
"installed_version": "1.2.0",
"types": "filesystem"
},
"files_external": {
"enabled": "yes",
"installed_version": "1.4.1",
"ocsid": "166048",
"types": "filesystem"
},
"files_locking": {
"enabled": "no",
"installed_version": "",
"types": "filesystem"
},
"files_pdfviewer": {
"enabled": "yes",
"installed_version": "1.2.1",
"signed": "true",
"types": ""
},
"files_sharing": {
"enabled": "yes",
"incoming_server2server_share_enabled": "no",
"installed_version": "1.5.0",
"lookupServerUploadEnabled": "no",
"outgoing_server2server_share_enabled": "no",
"types": "filesystem"
},
"files_texteditor": {
"enabled": "yes",
"installed_version": "2.5.1",
"signed": "true",
"types": ""
},
"files_trashbin": {
"enabled": "yes",
"installed_version": "1.3.0",
"types": "filesystem"
},
"files_versions": {
"enabled": "yes",
"installed_version": "1.6.0",
"types": "filesystem"
},
"files_videoplayer": {
"enabled": "yes",
"installed_version": "1.2.0",
"types": ""
},
"files_videoviewer": {
"enabled": "no",
"installed_version": "0.1.3",
"ocsid": "166054",
"types": ""
},
"firstrunwizard": {
"enabled": "no",
"installed_version": "1.1",
"ocsid": "166055",
"types": ""
},
"gallery": {
"enabled": "yes",
"installed_version": "18.0.0",
"signed": "true",
"types": ""
},
"imprint": {
"content": "Imprint and Privacy Policy is comming soon....",
"enabled": "no",
"installed_version": "0.2.5",
"position-guest": "footer-right",
"position-login": "footer-right",
"position-user": "header-right",
"standalone": "false",
"types": ""
},
"logreader": {
"enabled": "yes",
"installed_version": "2.0.0",
"ocsid": "170871",
"types": ""
},
"lookup_server_connector": {
"enabled": "yes",
"installed_version": "1.1.0",
"types": "authentication"
},
"market": {
"enabled": "no",
"installed_version": "0.1.0",
"types": ""
},
"nextcloud_announcements": {
"enabled": "yes",
"installed_version": "1.2.0",
"types": "logging"
},
"notes": {
"enabled": "yes",
"installed_version": "2.3.2",
"ocsid": "174554",
"types": ""
},
"notifications": {
"enabled": "yes",
"installed_version": "2.1.2",
"types": "logging"
},
"oauth2": {
"enabled": "yes",
"installed_version": "1.1.0",
"types": "authentication"
},
"ojsxc": {
"apiSecret": "YLhK5+iU2CtsEofSKfGEUEJ",
"boshUrl": "",
"chromeExtension": "",
"enabled": "no",
"externalServices": "",
"firefoxExtension": "",
"iceCredential": "",
"iceSecret": "",
"iceTtl": "",
"iceUrl": "",
"iceUsername": "",
"installed_version": "3.2.1",
"serverType": "internal",
"timeLimitedToken": "false",
"types": "prelogin",
"xmppDomain": "",
"xmppOverwrite": "false",
"xmppPreferMail": "false",
"xmppResource": "",
"xmppStartMinimized": "false"
},
"onlyoffice": {
"DocumentServerInternalUrl": "",
"DocumentServerSecret": "",
"DocumentServerUrl": "https:\/\/domainname.de\/docing\/",
"StorageUrl": "",
"defFormats": "{\"docx\":\"true\",\"xlsx\":\"true\",\"pptx\":\"true\",\"ppsx\":\"true\",\"txt\":\"true\"}",
"enabled": "yes",
"installed_version": "1.3.0",
"ocsid": "174798",
"sameTab": "false",
"skey": "1496930121876",
"types": "filesystem"
},
"ownbackup": {
"enabled": "yes",
"installed_version": "17.5.0",
"ocsid": "170674",
"signed": "true",
"types": ""
},
"ownnote": {
"disableAnnouncement": null,
"enabled": "no",
"installed_version": "1.08",
"types": ""
},
"password_policy": {
"enabled": "yes",
"installed_version": "1.3.0",
"types": ""
},
"provisioning_api": {
"enabled": "yes",
"installed_version": "1.3.0",
"types": "prevent_group_restriction"
},
"quicknotes": {
"enabled": "no",
"installed_version": "0.1.0",
"ocsid": "174716",
"types": ""
},
"quota_warning": {
"enabled": "yes",
"installed_version": "1.2.0",
"types": "filesystem"
},
"richdocuments": {
"enabled": "no",
"installed_version": "1.12.32",
"types": "prevent_group_restriction"
},
"search_lucene": {
"enabled": "no",
"installed_version": "0",
"ocsid": "168709",
"types": "filesystem"
},
"serverinfo": {
"enabled": "yes",
"installed_version": "1.3.0",
"types": ""
},
"sharebymail": {
"enabled": "yes",
"installed_version": "1.3.0",
"types": "filesystem"
},
"spreed": {
"enabled": "no",
"installed_version": "2.0.1",
"types": "prevent_group_restriction"
},
"survey_client": {
"enabled": "yes",
"installed_version": "1.1.0",
"types": ""
},
"systemtags": {
"enabled": "yes",
"installed_version": "1.3.0",
"types": "logging"
},
"tasks": {
"enabled": "yes",
"installed_version": "0.9.6",
"ocsid": "164356",
"types": ""
},
"templateeditor": {
"enabled": "yes",
"installed_version": "0.2",
"types": ""
},
"theming": {
"backgroundMime": "image\/jpeg",
"cachebuster": "17",
"color": "#159AB9",
"enabled": "yes",
"installed_version": "1.4.1",
"name": "HGB Cloud",
"slogan": "ein sicherer Ort f\u00fcr all Ihre Daten",
"types": "logging",
"url": "https:\/\/hgbcloud.cplogin.de"
},
"twofactor_backupcodes": {
"enabled": "yes",
"installed_version": "1.2.3",
"types": ""
},
"updatenotification": {
"enabled": "yes",
"installed_version": "1.3.0",
"notify_groups": "[]",
"types": ""
},
"updater": {
"enabled": "no",
"installed_version": "0.6",
"types": ""
},
"user_external": {
"enabled": "yes",
"installed_version": "0.4",
"types": "authentication,prelogin"
},
"workflowengine": {
"enabled": "yes",
"installed_version": "1.3.0",
"types": "filesystem"
},
"153220": {
"enabled": "no"
},
"170678": {
"enabled": "no"
}
}
}
Are you using external storage, if yes which one: local/smb/sftp/...
Are you using encryption: yes/no
Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...
LDAP config
With access to your command line run e.g.:
sudo -u www-data php occ ldap:show-config
from within your Nextcloud installation folder
Without access to your command line download the data/owncloud.db to your local
computer or access your SQL server remotely and run the select query:
SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap';
Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.
Browser:
firefox latest, chrome latest, safari latest
Operating system:
Mac OS 10.13.4
Web server error log
No errors
Nextcloud log
fatal | webdav | Sabre\DAV\Exception\ServiceUnavailable: Storage is temporarily not available/var/www/.../htdocs/next18/3rdparty/sabre/dav/lib/DAV/Server.php - line 967: OCA\DAV\Connector\Sabre\ObjectTree->getNodeForPath('Feines Mahl')/var/www/.../htdocs/next18/3rdparty/sabre/dav/lib/DAV/Server.php - line 1666: Sabre\DAV\Server->getPropertiesIteratorForPath('Feines Mahl', Array, 1)/var/www/.../htdocs/next18/3rdparty/sabre/dav/lib/DAV/CorePlugin.php - line 355: Sabre\DAV\Server->generateMultiStatus(Object(Generator), false)[internal function] Sabre\DAV\CorePlugin->httpPropFind(Object(Sabre\HTTP\Request), Object(Sabre\HTTP\Response))/var/www/.../htdocs/next18/3rdparty/sabre/event/lib/EventEmitterTrait.php - line 105: call_user_func_array(Array, Array)/var/www/.../htdocs/next18/3rdparty/sabre/dav/lib/DAV/Server.php - line 479: Sabre\Event\EventEmitter->emit('method PROPFIND', Array)/var/www/.../htdocs/next18/3rdparty/sabre/dav/lib/DAV/Server.php - line 254: Sabre\DAV\Server->invokeMethod(Object(Sabre\HTTP\Request), Object(Sabre\HTTP\Response))/var/www/.../htdocs/next18/apps/dav/appinfo/v1/webdav.php - line 80: Sabre\DAV\Server->exec()/var/www/.../htdocs/next18/remote.php - line 164: require_once('/var/www/...'){main}
{"reqId":"...","level":4,"time":"2018-04-09T13:45:17+00:00","remoteAddr":"...","user":"...","app":"webdav","method":"PROPFIND","url":"\/remote.php\/webdav\/Feines%20Mahl","message":"Exception: {\"Exception\":\"Sabre\\\\DAV\\\\Exception\\\\ServiceUnavailable\",\"Message\":\"Storage is temporarily not available\",\"Code\":0,\"Trace\":\"#0 \\\/var\\\/www\\\/...\\\/htdocs\\\/next18\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(967): OCA\\\\DAV\\\\Connector\\\\Sabre\\\\ObjectTree->getNodeForPath('Feines Mahl')\\n#1 \\\/var\\\/www\\\/...\\\/htdocs\\\/next18\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(1666): Sabre\\\\DAV\\\\Server->getPropertiesIteratorForPath('Feines Mahl', Array, 1)\\n#2 \\\/var\\\/www\\\/...\\\/htdocs\\\/next18\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/CorePlugin.php(355): Sabre\\\\DAV\\\\Server->generateMultiStatus(Object(Generator), false)\\n#3 [internal function]: Sabre\\\\DAV\\\\CorePlugin->httpPropFind(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#4 \\\/var\\\/www\\\/...\\\/htdocs\\\/next18\\\/3rdparty\\\/sabre\\\/event\\\/lib\\\/EventEmitterTrait.php(105): call_user_func_array(Array, Array)\\n#5 \\\/var\\\/www\\\/...\\\/htdocs\\\/next18\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(479): Sabre\\\\Event\\\\EventEmitter->emit('method:PROPFIND', Array)\\n#6 \\\/var\\\/www\\\/...\\\/htdocs\\\/next18\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(254): Sabre\\\\DAV\\\\Server->invokeMethod(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#7 \\\/var\\\/www\\\/...\\\/htdocs\\\/next18\\\/apps\\\/dav\\\/appinfo\\\/v1\\\/webdav.php(80): Sabre\\\\DAV\\\\Server->exec()\\n#8 \\\/var\\\/www\\\/...\\\/htdocs\\\/next18\\\/remote.php(164): require_once('\\\/var\\\/www\\\/....')\\n#9 {main}\",\"File\":\"\\\/var\\\/www\\\/...\\\/htdocs\\\/next18\\\/apps\\\/dav\\\/lib\\\/Connector\\\/Sabre\\\/ObjectTree.php\",\"Line\":163}","userAgent":"Mozilla\/5.0 (Macintosh; Intel Mac OS X 10_13_4) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/65.0.3325.181 Safari\/537.36","version":"13.0.1.1"}
Browser log
Insert your browser log here, this could for example include:
?
exactly same problem
Same problem here
Also seemingly affected here: Error message “Storage is temporarily not available”, although no external storage is being used.
Nextcloud version 13.0.2.1, updated from 13.0.1 (previously updated from multiple earlier versions).
The share has been in use for roughly a year. Suddenly it is not accessible anymore. Trying to edit the share results in the documented behaviour (never ending loading cycle animation).
PHP 7.0.28 on Apache 2.4.18. Can provide more debugging information if helpful.
maybe #9298 is related?
to clarify: the storage is not external, so it is very likely an internal error.
Can a user access share if the author of the share is logged in to Nextcoud at the same time?
meanwhile I could find out that the share's author account has since been deleted.
It was shared with another user, who has shared a folder further with other users.
So the share's author has been deleted, but the share remained, but is in sort of a zombie state. You can see it, but neither use nor manipulate it. It is also causing errors in the desktop sync client.
I am seeing the issue as well under the same circumstances that @4001982248998 has.
I just updated to 13.0.4 (from 13.0.2) and the issue is still there.
I am seeing this as well with 13.0.4 due to a weird LDAP sync issue.
Our ldap was offline for a few hours, came back but in nextcloud our groups were empty and user mappings seem to have changed. Now we have dozens of shares in this zombie state.
I also have this issue, which I think is related to how the folder has been deleted by the user who shared it from their Nextcloud instance. Now this would be expected but I am also not able to remove the folder, so it's currently stuck in my Nextcloud.
Same problem on 13.0.7 without deleting directories nor user accounts (those who have shared their folder).
I didn't upgrade the nextcloud version - I just created a full copy of the nextcloud (snap) and moved it to the other machine. Everything seems to be working fine except group folder sharing. After clicking on a directory, I'm getting same error "Storage is temporarily not available". In addition, just as @Raqbit wrote, I cannot delete those broken folders. The problem is serious because it makes NextCloud unreliable - if I can't clone the system so it would work properly, I'm only asking for trouble.
Hi everyone!
Is this still happening for any of you?
Not for me, I think ldap group was not correctly configured.
I am still having the same exact issue
@cyberb good news :)
@Raqbit Could you share your oc_share_external table with me?
You can send it at [email protected] (Commit sign proof)
This issue has been automatically marked as stale because it has not had recent activity and it seems to be missing some essential informations. It will be closed if no further activity occurs. Thank you for your contributions.
@cyberb good news :)
@Raqbit Could you share your oc_share_external table with me?
You can send it at [email protected] (Commit sign proof)
Did you ever got that info you needed? I think I'm still experiencing this issue!
Experiencing the same issue with two nextcloud instances, both running 19.0
I'm seeing this, too. In my case, it appears to have caused the problem here: https://github.com/nextcloud/maps/issues/193
I was able to fix it by deleting the offending row in oc_mounts and oc_share_external.
Most helpful comment
I was able to fix it by deleting the offending row in oc_mounts and oc_share_external.