Server: NC13.0.0: Share view when error; double logo + wrong aspect ratio

[joachimtingvold]

Steps to reproduce

1. Have NC13 with custom logo;

1. Visit share link that contains an error (for example wrong share token).
2. Error message is shown, containing "double" logo + wrong aspect ratio

Expected behaviour

Logo should be displayed correctly (once) and with correct aspect ratio

Actual behaviour

Logo is displayed twice, and one of them seems to be "skewed/stretched" (i.e. wrong aspect ratio).

Server configuration

Operating system: CentOS 7

Web server: Apache2.4.6

Database: Postgresql 9.2.23

PHP version: 7.0.27

Nextcloud version: 13.0.0 (final/stable)

Updated from an older Nextcloud/ownCloud or fresh install: Fresh install.

Where did you install Nextcloud from: .tar.gz-file downloaded from download.nextcloud.com

Signing status:

Signing status

No errors have been found.

List of activated apps:

App list

Enabled:
  - activity: 2.6.1
  - comments: 1.3.0
  - dav: 1.4.6
  - federatedfilesharing: 1.3.1
  - federation: 1.3.0
  - files: 1.8.0
  - files_pdfviewer: 1.2.0
  - files_sharing: 1.5.0
  - files_texteditor: 2.5.1
  - files_trashbin: 1.3.0
  - files_versions: 1.6.0
  - files_videoplayer: 1.2.0
  - firstrunwizard: 2.2.1
  - gallery: 18.0.0
  - groupfolders: 1.2.0
  - logreader: 2.0.0
  - lookup_server_connector: 1.1.0
  - nextcloud_announcements: 1.2.0
  - notifications: 2.1.2
  - oauth2: 1.1.0
  - password_policy: 1.3.0
  - provisioning_api: 1.3.0
  - serverinfo: 1.3.0
  - sharebymail: 1.3.0
  - sharerenamer: 1.3
  - survey_client: 1.1.0
  - systemtags: 1.3.0
  - theming: 1.4.1
  - twofactor_backupcodes: 1.2.3
  - updatenotification: 1.3.0
  - workflowengine: 1.3.0
Disabled:
  - admin_audit
  - encryption
  - files_external
  - user_external
  - user_ldap

Nextcloud configuration:

Config report

{
    "system": {
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "domain.foo.bar",
            "otherdomain.foo.bar",
        ],
        "apps_paths": [
            {
                "path": "\/srv\/vhosts\/nextcloud\/web\/apps",
                "url": "\/apps",
                "writable": false
            },
            {
                "path": "\/srv\/vhosts\/nextcloud\/web\/apps2",
                "url": "\/apps2",
                "writable": true
            }
        ],
        "versions_retention_obligation": "disabled",
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "overwrite.cli.url": "https:\/\/domain.foo.bar",
        "memcache.local": "\\OC\\Memcache\\APCu",
        "dbtype": "pgsql",
        "version": "13.0.0.14",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpmode": "smtp",
        "mail_smtpauthtype": "LOGIN",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "proxy": "proxy.foo.bar:3128",
        "maintenance": false,
        "loglevel": 1
    }
}

Are you using external storage, if yes which one: Local storage.

Are you using encryption: No.

Are you using an external user-backend, if yes which one: No external user-backend.

Client configuration

Browser: Chrome 63.0.3239.132 (Official Build) (64-bit)

Operating system: OS X 10.12.6 (16G29)

Logs

Web server error log

Web server error log

No error logs.

Nextcloud log (data/nextcloud.log)

Nextcloud log

No error logs.

Browser log

Browser log

No error logs.

[joachimtingvold]

This is exactly the same as in #7575, but that issue (and it's fixes) only includes the share link with password. The issue is still present in the latest/final release for links that generates an error message.

[MorrisJobke]

This is exactly the same as in #7575, but that issue (and it's fixes) only includes the share link with password. The issue is still present in the latest/final release for links that generates an error message.

It uses the same CSS and thus #7678 should fix the issue as well. The fix is not yet in a released version and will be shipped in 13.0.1.

As a workaround you could apply this change to your instance: https://github.com/nextcloud/server/pull/7678/files

[joachimtingvold]

@MorrisJobke, this is not true. The 13.0.0 release contains the fix you're referring to;

jocke@noshut:/tmp$ wget -q 'https://download.nextcloud.com/server/releases/nextcloud-13.0.0.zip'
jocke@noshut:/tmp$ unzip -q nextcloud-13.0.0.zip 
jocke@noshut:/tmp$ grep -n "border-box" nextcloud/apps/files_sharing/css/authenticate.css
11: box-sizing: border-box;
jocke@noshut:/tmp$ grep -n "'core', 'guest'" nextcloud/apps/files_sharing/templates/authenticate.php
4:  style('core', 'guest');

The 13.0.0 version still has the defect on the error page, so there's obviously something more that needs fixing (both files edited in the fix are authentication-related -- I assume the error page has it's own files?). Please reopen this issue (or point to the commit that fixes it, if the fix is not yet in a released version).

[MorrisJobke]

@MorrisJobke, this is not true. The 13.0.0 release contains the fix you're referring to;

Ah right - then I mixed this up.

@juliushaertl @skjnldsv Could you have a look at this?

[skjnldsv]

Have you cleared your cache? :)

[joachimtingvold]

This was a fresh install on a "new" FQDN, so my computer wouldn't have anything in it's cache. I just did a "Empty Cache and Hard Reload" in my Chrome, and it's still an issue.

[skjnldsv]

Okay, thanks! :)
We had some issues with that before, I needed to be sure.
Could you right click the image and click inspect element. Select the <div id="header"> in the page that just opened, right click, copy element and paste it here please :)

[joachimtingvold]

<div id="header">
                            <div class="logo">
                                <h1 class="hidden-visually">
                                    foobar                              </h1>
                                                                    <img src="/index.php/apps/theming/logo?v=16">
                                                            </div>
                        </div>

[joachimtingvold]

That's pure copy-paste (yes, all those whitespaces are actually in the HTML code).

[skjnldsv]

No problem! It's perfectly normal :)
There should not be an img element in here, that's why it's bugged. @juliushaertl how is that possible? Didn't we removed this?

[juliushaertl]

The image is there to provide proper scaling and was added in https://github.com/nextcloud/server/pull/4632

The issue should be fixed with https://github.com/nextcloud/server/pull/8286 (which is merged for 13.0.1)