Server: Text is not generated along avatar in NC 13.0.0 RC 4
Steps to reproduce
Install 12.0.0 from https://download.nextcloud.com/server/releases on CentOS 7 with PHP 7.1.13
Packages that I have installed along PHP are
- policycoreutils-python - lbzip2-utils - openssl - php71w-fpm - php71w-opcache - php71w-common # ctype, iconv, json, libxml, simplexml, zip, zlib, curl, fileinfo, bz2, openssl, ftp, exif, gmp - php71w-xml - php71w-gd - php71w-xml # dom, xmlreader, xmlwriter - php71w-mbstring - php71w-intl # intl - php71w-mcrypt - php71w-mysql - php71w-ldap - php71w-imap - php71w-pecl-apcu - php71w-pecl-redis - php71w-pecl-imagick - php71w-process # posix - libreoffice
Update to NC 13.0.0 RC 4 via web based updater.
Go to settings and update your Full name
Avatar (circle) will change colour but it won't have any letters.
Error log will include:
imagettftext(): Could not read font at /var/www/nextcloud/lib/private/Avatar.php#266
imagettfbbox(): Could not read font at /var/www/nextcloud/lib/private/Avatar.php#260
Expected behaviour
Avatar should get updated with letters generated using OpenSans-Semibold.woff
Actual behaviour
Avatar does not gain any letters inside it, it just changes a colour.
I have tried setting up a separate new CentOS 7 with fresh NC, and this error occurred there again.
When I changed OpenSans-Semibold.woff with ttf OpenSans-Regular.ttf, it worked.
I have GD2, FreeType enabled:
Server configuration
Operating system:
CentOS Linux release 7.4.1708 (Core)
Web server:
nginx/1.12.2
Database:
mysql Ver 15.1 Distrib 10.2.12-MariaDB, for Linux (x86_64) using readline 5.1
PHP version:
PHP 7.1.13 (cli)
Nextcloud version: (see Nextcloud admin page)
13.0.0 RC4
Updated from an older Nextcloud/ownCloud or fresh install:
Updated from 12.0.0
Where did you install Nextcloud from:
https://download.nextcloud.com/server/releases
Signing status:
Signing status
No errors have been found.
List of activated apps:
App list
Enabled:
- activity: 2.6.1
- announcementcenter: 3.1.1
- bruteforcesettings: 1.0.3
- caniupdate: 0.1.2
- comments: 1.3.0
- dav: 1.4.6
- external: 3.0.1
- federatedfilesharing: 1.3.1
- federation: 1.3.0
- files: 1.8.0
- files_pdfviewer: 1.2.0
- files_sharing: 1.5.0
- files_texteditor: 2.5.1
- files_trashbin: 1.3.0
- files_versions: 1.6.0
- files_videoplayer: 1.2.0
- firstrunwizard: 2.2.1
- gallery: 18.0.0
- logreader: 2.0.0
- lookup_server_connector: 1.1.0
- metadata: 0.6.0
- nextcloud_announcements: 1.2.0
- notifications: 2.1.2
- oauth2: 1.1.0
- password_policy: 1.3.0
- provisioning_api: 1.3.0
- serverinfo: 1.3.0
- sharebymail: 1.3.0
- systemtags: 1.3.0
- theming: 1.4.1
- twofactor_backupcodes: 1.2.3
- unsplash: 1.0.5
- updatenotification: 1.3.0
- workflowengine: 1.3.0
Disabled:
- admin_audit
- contacts
- encryption
- files_downloadactivity
- files_external
- keeweb
- quota_warning
- survey_client
- user_external
- user_ldap
Nextcloud configuration:
Config report
{
"system": {
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"localhost",
"***REMOVED SENSITIVE VALUE***"
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"overwrite.cli.url": "***REMOVED SENSITIVE VALUE***",
"dbtype": "mysql",
"version": "13.0.0.13",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "***REMOVED SENSITIVE VALUE***",
"mysql.utf8mb4": true,
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"memcache.local": "\\OC\\Memcache\\APCu",
"memcache.locking": "\\OC\\Memcache\\Redis",
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"port": "0"
},
"objectstore": {
"class": "OC\\Files\\ObjectStore\\S3",
"arguments": {
"bucket": "nextcloud",
"autocreate": true,
"key": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"hostname": "***REMOVED SENSITIVE VALUE***",
"port": ***REMOVED SENSITIVE VALUE***,
"use_ssl": false,
"region": "optional",
"use_path_style": true
}
},
"asset-pipeline.enabled": "true",
"skeletondirectory": "",
"enable_previews": true,
"mail_smtpmode": "smtp",
"mail_smtpauthtype": "LOGIN",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "***REMOVED SENSITIVE VALUE***",
"mail_smtpauth": "1",
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"mail_smtpsecure": "ssl",
"maintenance": false,
"theme": "",
"loglevel": 2,
"default_language": "ka_GE",
"tempdirectory": "\/data\/nextcloud\/tmp",
"updater.release.channel": "stable",
"preview_max_x": "2000",
"preview_max_y": "2000",
"trashbin_retention_obligation": "31, 31"
}
}
Are you using external storage, if yes which one:
Local minio server
Are you using encryption:
no
Are you using an external user-backend, if yes which one:
no
Client configuration
Browser:
63.0.3239.132 (Official Build) (64-bit)
Operating system:
macOS High Sierra 10.13.4 Beta
Logs
Web server error log
Web server error log
2018/02/05 22:00:19 [error] 21865#0: *68 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: **Removed sentivive value**, server: **Removed sentivive value**, request: "GET /apps/logreader/poll?lastReqId=MuV0nZ1bDKwB72tgA5Jh HTTP/2.0", upstream: "fastcgi://127.0.0.1:9000", host: "**Removed sentivive value**"
2018/02/05 22:39:13 [error] 22587#0: *1 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: **Removed sentivive value**, server: **Removed sentivive value**, request: "GET /apps/logreader/poll?lastReqId=SPY3on4JiibTTMGMhimH HTTP/2.0", upstream: "fastcgi://127.0.0.1:9000", host: "**Removed sentivive value**"
Nextcloud log (data/nextcloud.log)
Nextcloud log
{"reqId":"ewO5hqPWBrq66EqTYqvC","level":3,"time":"2018-02-05T20:07:01+00:00","remoteAddr":"Removed sentivive value","user":"dachi","app":"PHP","method":"GET","url":"\/avatar\/dachi\/64?v=-373","message":"imagettfbbox(): Could not read font at \/var\/www\/nextcloud\/lib\/private\/Avatar.php#259","userAgent":"Mozilla\/5.0 (Macintosh; Intel Mac OS X 10_13_4) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/63.0.3239.132 Safari\/537.36","version":"13.0.0.13"}
{"reqId":"ewO5hqPWBrq66EqTYqvC","level":3,"time":"2018-02-05T20:07:01+00:00","remoteAddr":"Removed sentivive value","user":"dachi","app":"PHP","method":"GET","url":"\/avatar\/dachi\/64?v=-373","message":"imagettftext(): Could not read font at \/var\/www\/nextcloud\/lib\/private\/Avatar.php#265","userAgent":"Mozilla\/5.0 (Macintosh; Intel Mac OS X 10_13_4) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/63.0.3239.132 Safari\/537.36","version":"13.0.0.13"}
{"reqId":"TbHKpvTfeBp3vUwED4kA","level":3,"time":"2018-02-05T20:07:01+00:00","remoteAddr":"Removed sentivive value","user":"dachi","app":"PHP","method":"GET","url":"\/avatar\/dachi\/290?v=-373","message":"imagettfbbox(): Could not read font at \/var\/www\/nextcloud\/lib\/private\/Avatar.php#259","userAgent":"Mozilla\/5.0 (Macintosh; Intel Mac OS X 10_13_4) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/63.0.3239.132 Safari\/537.36","version":"13.0.0.13"}
{"reqId":"TbHKpvTfeBp3vUwED4kA","level":3,"time":"2018-02-05T20:07:01+00:00","remoteAddr":"Removed sentivive value","user":"dachi","app":"PHP","method":"GET","url":"\/avatar\/dachi\/290?v=-373","message":"imagettftext(): Could not read font at \/var\/www\/nextcloud\/lib\/private\/Avatar.php#265","userAgent":"Mozilla\/5.0 (Macintosh; Intel Mac OS X 10_13_4) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/63.0.3239.132 Safari\/537.36","version":"13.0.0.13"}
{"reqId":"ZBip1VJ8810wB7HNn0OQ","level":3,"time":"2018-02-05T20:47:04+00:00","remoteAddr":"Removed sentivive value","user":"dachi","app":"PHP","method":"PUT","url":"\/settings\/users\/dachi\/settings","message":"imagettfbbox(): Could not read font at \/var\/www\/nextcloud\/lib\/private\/Avatar.php#259","userAgent":"Mozilla\/5.0 (Macintosh; Intel Mac OS X 10_13_4) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/63.0.3239.132 Safari\/537.36","version":"13.0.0.13"}
{"reqId":"ZBip1VJ8810wB7HNn0OQ","level":3,"time":"2018-02-05T20:47:04+00:00","remoteAddr":"Removed sentivive value","user":"dachi","app":"PHP","method":"PUT","url":"\/settings\/users\/dachi\/settings","message":"imagettftext(): Could not read font at \/var\/www\/nextcloud\/lib\/private\/Avatar.php#265","userAgent":"Mozilla\/5.0 (Macintosh; Intel Mac OS X 10_13_4) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/63.0.3239.132 Safari\/537.36","version":"13.0.0.13"}
{"reqId":"2nyZPoezfOTKtImXXzj5","level":3,"time":"2018-02-05T20:47:04+00:00","remoteAddr":"Removed sentivive value","user":"dachi","app":"PHP","method":"GET","url":"\/avatar\/dachi\/64?v=-796","message":"imagettfbbox(): Could not read font at \/var\/www\/nextcloud\/lib\/private\/Avatar.php#259","userAgent":"Mozilla\/5.0 (Macintosh; Intel Mac OS X 10_13_4) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/63.0.3239.132 Safari\/537.36","version":"13.0.0.13"}
{"reqId":"2nyZPoezfOTKtImXXzj5","level":3,"time":"2018-02-05T20:47:04+00:00","remoteAddr":"Removed sentivive value","user":"dachi","app":"PHP","method":"GET","url":"\/avatar\/dachi\/64?v=-796","message":"imagettftext(): Could not read font at \/var\/www\/nextcloud\/lib\/private\/Avatar.php#265","userAgent":"Mozilla\/5.0 (Macintosh; Intel Mac OS X 10_13_4) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/63.0.3239.132 Safari\/537.36","version":"13.0.0.13"}
{"reqId":"OWipKMFlQyIEpSqWAFSG","level":3,"time":"2018-02-05T20:47:04+00:00","remoteAddr":"Removed sentivive value","user":"dachi","app":"PHP","method":"GET","url":"\/avatar\/dachi\/290?v=-796","message":"imagettfbbox(): Could not read font at \/var\/www\/nextcloud\/lib\/private\/Avatar.php#259","userAgent":"Mozilla\/5.0 (Macintosh; Intel Mac OS X 10_13_4) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/63.0.3239.132 Safari\/537.36","version":"13.0.0.13"}
{"reqId":"OWipKMFlQyIEpSqWAFSG","level":3,"time":"2018-02-05T20:47:04+00:00","remoteAddr":"Removed sentivive value","user":"dachi","app":"PHP","method":"GET","url":"\/avatar\/dachi\/290?v=-796","message":"imagettftext(): Could not read font at \/var\/www\/nextcloud\/lib\/private\/Avatar.php#265","userAgent":"Mozilla\/5.0 (Macintosh; Intel Mac OS X 10_13_4) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/63.0.3239.132 Safari\/537.36","version":"13.0.0.13"}
Browser log
Browser log
64?v=-86 | 200 | png | merged-template-prepend.js?v=3793cd21-6:5178 | 895聽B | 59聽ms
-- | -- | -- | -- | -- | --
290?v=-86 | 200 | png | merged-template-prepend.js?v=3793cd21-6:5178 | 1.6聽KB | 82聽ms
dachinat
All 35 comments
Same Problem here after Upgrade 12->13.
WebOscar
on 6 Feb 2018
I have tried this with recent NC 13. And with on another server with PHP 7.2. Still getting this error.
dachinat
on 6 Feb 2018
i am also getting this error after upgrading from 12 to 13 just now...
MrLordy
on 6 Feb 2018
Could you open the settings and go there to the admin section: are there any hints listed in the setup checks?
MorrisJobke
on 6 Feb 2018
Negative! No obvious hint.
However, I just noticed that under Monitoring, the graphs CPU Load and Memory Usage no longer show anything.
Everything else seems to be fine. Nothing else is to be found in the OC log either.
WebOscar
on 6 Feb 2018
Negative! No obvious hint.
:/ Okay - then it's not the missing font, because that would show up in the setup checks.
MorrisJobke
on 7 Feb 2018
I'm also having that problem. It can be reproduced quick and easy with https://uberspace.de (U6 & U7).
splitt3r
on 8 Feb 2018
Same there.
Want a fix.
Temtaime
on 9 Feb 2018
cc @nextcloud/theming @juliushaertl @rullzer for the avatars.
MorrisJobke
on 9 Feb 2018
What OS are you on?
What php packages are installed?
Can you link me to a full phpinfo output?
rullzer
on 9 Feb 2018
Set up a test space:
- CentOS Linux release 7.4.1708 (Core)
- https://nctest.uber.space/phpinfo.php
- https://manual.uberspace.de/en/lang-php.html#provided-modules
- Nc was installed with web installer (12) and upgraded to 13
splitt3r
on 9 Feb 2018
aaaah
Seems you need to update your freetype version: https://git.savannah.gnu.org/cgit/freetype/freetype2.git/tree/ChangeLog.25#n3640
I'll see if I can add a check for this in the admin settings.
rullzer
on 9 Feb 2018
checked my test server and it have freetype and latest version it seems. and still get the issue.. hmm
MrLordy
on 9 Feb 2018
@rullzer is it possible to deactivate the function? Because CentOS 7 has only 2.4.11 (freetype-2.4.11-15.el7.x86_64)
tmaff
on 12 Feb 2018
I can confirm that issue with CentOS 7 and freetype.x86_64 2.4.11-15.el7 after 12.0.5 to 13.0.0.14
DeC1pher
on 13 Feb 2018
@tmaff unfortunatly no we can't. We need generated default avatars in order to show them reliably in apps (think collabora/talk etc) and on the clients (android/ios/desktop) etc.
Also 2.4.11 was released over 5 years ago... seems an upgrade is not such a bad idea...
rullzer
on 13 Feb 2018
@MrLordy can you give me your phpinfo output?
rullzer
on 13 Feb 2018
@rullzer it worked before, maybe just revert the changes ? I have centos too and updating freetype library is much of pain(because it's latest one in centos repos, so we have to compile it from the source, and doing other hacks).
Temtaime
on 13 Feb 2018
@Temtaime no it did not, not everywhere. You didn't have proper avatars everywhere then. It only worked in very specific parts of the web app.
rullzer
on 13 Feb 2018
@rullzer https://mobile.twitter.com/ubernauten/status/963092676584361985 seem to be the outdated CentOS repos 馃檮
splitt3r
on 13 Feb 2018
We could add 27 fallback avatars (one per a-z and one for everything else) and use them if the method fails and we can detect it.
nickvergessen
on 13 Feb 2018
@nickvergessen I like that approach!
rullzer
on 13 Feb 2018
We could add 27 fallback avatars (one per a-z and one for everything else) and use them if the method fails and we can detect it.
The advantage of using them is, that the letters may be aligned better ... maybe we should consider using them all the time :)
MariusBluem
on 13 Feb 2018
The advantage of using them is, that the letters may be aligned better ... maybe we should consider using them all the time :)
Well the current method makes the color based on the full name, not on the first char only.
nickvergessen
on 13 Feb 2018
Just to be clear -- leaving as it is now means that CentOS instances are buggy now :)
There is no freetype version at prerequisites page.
KB7777
on 13 Feb 2018
Well the current method makes the color based on the full name, not on the first char only.
Why not generate then only the letter with transparent background and load that instead of the font letter 馃槈 馃殌
MorrisJobke
on 15 Feb 2018
Why not generate then only the letter with transparent background and load that instead of the font letter 馃槈 馃殌
And in the same step drop the dependency on the font thing and only go one way and not 2 ;)
MorrisJobke
on 15 Feb 2018
We then still have the problem: what about numbers, special characters like 莽枚玫锚拧 or non-latin characters?
MorrisJobke
on 15 Feb 2018
Maybe just drop woff fonts and use supported ones ?
Temtaime
on 15 Feb 2018
Same Problem for me after Upgrade 12->13.
Franck2A
on 19 Feb 2018
@Temtaime so simple :S Let me add the ttf versions and switch over the generation
rullzer
on 19 Feb 2018
Please check if #8428 fixes the issues for you
rullzer
on 19 Feb 2018
I can confirm the patch proposed in #8428 fixes the issue for me, thanks!
thegcat
on 19 Feb 2018
Stable13 PR in https://github.com/nextcloud/server/pull/8440
rullzer
on 19 Feb 2018
In my side, the patch stopped the message error log but still no profil letter avatar.
Franck2A
on 20 Feb 2018
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Most helpful comment
We could add 27 fallback avatars (one per a-z and one for everything else) and use them if the method fails and we can detect it.