Server: Nexcloud 11 upgrade to 12 workaround

[dziustino]

After upgrade from Nexcloud 11 to 12 version with updater. And admin panel could not be reached. Gave Internal Server Error.

Nexcloud:

• installed: true
• version: 12.0.0.29
• versionstring: 12.0.0
• edition:

System:

• Ubuntu 16.04.2 LTS
• PHP 7.0.18-0ubuntu0.16.04.1
• 10.0.29-MariaDB
• Apache/2.4.18 (Ubuntu)

Pretty error format:

Type: OCP\AutoloadNotAllowedException
Code: 0
Message: Autoload path not allowed: /var/www/nextcloud/apps/onlyoffice/lib/adminsettings.php
File: /var/www/nextcloud/lib/autoloader.php

Not so pretty:

{"reqId":"ckJflwhjUkoQFInqyVq6","level":3,"time":"June 09, 2017 08:48:28","remoteAddr":"","user":"administrator","app":"index","method":"GET","url":"\/index.php\/settings\/admin","message":"Exception: {\"Exception\":\"OCP\\AutoloadNotAllowedException\",\"Message\":\"Autoload path not allowed: \\/var\\/www\\/nextcloud\\/apps\\/onlyoffice\\/lib\\/adminsettings.php\",\"Code\":0,\"Trace\":\"#0 \\/var\\/www\\/nextcloud\\/lib\\/autoloader.php(158): OC\\Autoloader->isValidPath('\\/var\\/www\\/nextcl...')\n#1 [internal function]: OC\\Autoloader->load('OCA\\\\Onlyoffice\\\\...')\n#2 [internal function]: spl_autoload_call('OCA\\\\Onlyoffice\\\\...')\n#3 \\/var\\/www\\/nextcloud\\/lib\\/private\\/AppFramework\\/Utility\\/SimpleContainer.php(94): ReflectionClass->__construct('OCA\\\\Onlyoffice\\\\...')\n#4 \\/var\\/www\\/nextcloud\\/lib\\/private\\/AppFramework\\/Utility\\/SimpleContainer.php(117): OC\\AppFramework\\Utility\\SimpleContainer->resolve('OCA\\\\Onlyoffice\\\\...')\n#5 \\/var\\/www\\/nextcloud\\/lib\\/private\\/ServerContainer.php(132): OC\\AppFramework\\Utility\\SimpleContainer->query('OCA\\\\Onlyoffice\\\\...')\n#6 \\/var\\/www\\/nextcloud\\/lib\\/private\\/Settings\\/Manager.php(261): OC\\ServerContainer->query('OCA\\\\Onlyoffice\\\\...')\n#7 \\/var\\/www\\/nextcloud\\/lib\\/private\\/Settings\\/Manager.php(352): OC\\Settings\\Manager->query('OCA\\\\Onlyoffice\\\\...')\n#8 \\/var\\/www\\/nextcloud\\/settings\\/Controller\\/AdminSettingsController.php(138): OC\\Settings\\Manager->getAdminSettings('server')\n#9 \\/var\\/www\\/nextcloud\\/settings\\/Controller\\/AdminSettingsController.php(72): OC\\Settings\\Controller\\AdminSettingsController->getNavigationParameters('server')\n#10 [internal function]: OC\\Settings\\Controller\\AdminSettingsController->index('server')\n#11 \\/var\\/www\\/nextcloud\\/lib\\/private\\/AppFramework\\/Http\\/Dispatcher.php(160): call_user_func_array(Array, Array)\n#12 \\/var\\/www\\/nextcloud\\/lib\\/private\\/AppFramework\\/Http\\/Dispatcher.php(90): OC\\AppFramework\\Http\\Dispatcher->executeController(Object(OC\\Settings\\Controller\\AdminSettingsController), 'index')\n#13 \\/var\\/www\\/nextcloud\\/lib\\/private\\/AppFramework\\/App.php(114): OC\\AppFramework\\Http\\Dispatcher->dispatch(Object(OC\\Settings\\Controller\\AdminSettingsController), 'index')\n#14 \\/var\\/www\\/nextcloud\\/lib\\/private\\/AppFramework\\/Routing\\/RouteActionHandler.php(47): OC\\AppFramework\\App::main('OC\\\\Settings\\\\Con...', 'index', Object(OC\\AppFramework\\DependencyInjection\\DIContainer), Array)\n#15 [internal function]: OC\\AppFramework\\Routing\\RouteActionHandler->__invoke(Array)\n#16 \\/var\\/www\\/nextcloud\\/lib\\/private\\/Route\\/Router.php(299): call_user_func(Object(OC\\AppFramework\\Routing\\RouteActionHandler), Array)\n#17 \\/var\\/www\\/nextcloud\\/lib\\/base.php(1000): OC\\Route\\Router->match('\\/settings\\/admin')\n#18 \\/var\\/www\\/nextcloud\\/index.php(40): OC::handleRequest()\n#19 {main}\",\"File\":\"\\/var\\/www\\/nextcloud\\/lib\\/autoloader.php\",\"Line\":134}","userAgent":"Mozilla\/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/58.0.3029.110 Safari\/537.36","version":"12.0.0.29"}

Workaround:
DELETE FROM oc_admin_settings WHERE class LIKE '%Onlyoffice%'

seems that it fixed the issue for now. But might be inturesting to take a look. (I have a db dump when it didn't work). Hope it is useful.

[blizzz]

I guess the bug should be reported to OnlyOffice (too).

Nevertheless, we should not fail so hard in this case.

[MorrisJobke]

I guess the bug should be reported to OnlyOffice (too).

Not really - is a server issue. See #7230 for a fix.