Screentogif: 软件不兼容闪退

[HChuitailang]

运行软件和win10 系统冲突，一直出现应用错误从而闪退 ，应该是不兼容导致的

[NickeManarin]

Please, English only.

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Translator gave me this: (still, I couldn't understand)

Software is not compatible with Flash rewind

Run software and WIN10 system conflict, always have application error to flash back, should be incompatible cause

[laiqun]

He say this software cant't run on win10

[HChuitailang]

This software cant't run on win10 which is often wrong and is forced to close?.

[NickeManarin]

Can you show us a screenshot of the error?

Since you have Windows 10, I assume it's not a problem with .Net Framework.

[Hrxn]

Works for me on Windows 10. ©®™

[HChuitailang]

but MY software always be foced to close,it can't work

[NickeManarin]

@HChuitailang I need more details.

Are you trying to use the Installer version of the ScreenToGif or the one that comes in a ZIP?

What kind of error happens? Does it close right after clicking to run? Do you see any message?

If you open the Event Viewer right after the app crash, open the Application category, do you see any entry related with ScreenToGif?

[HChuitailang]

Thanks.
But Ihave tried to use both of them。That is the Installer version of the ScreenToGif or the one that comes in a ZIP.
Both are closed right after clicking to run, The information  that I saw was like the screenshot which I sent for you .
When I opend the Event Viewer right after the app crash ,I haven’t seen any entry related with ScreenToGif ,but it‘s seems not incompatible with win 10.
I’m tride to installer net framework 4.6，but my computer-systerm have been installed in a higher version.
Then I have tried to research with Baidu ,but I can’t solve the errow.
This error occurred during the third time I used it suddenly。The first two times I have recorded the GIF picture in fact.

In fact I am a novice in computer technology,and my english is also very poor ，so I can not solve this problem.
发送自 Windows 10 版邮件应用

发件人: Nicke Manarin
发送时间: 2018年1月23日 6:21
收件人: NickeManarin/ScreenToGif
抄送: HChuitailang; Mention
主题: Re: [NickeManarin/ScreenToGif] 软件不兼容闪退 (#246)

@HChuitailang I need more details.
Are you trying to use the Installer version of the ScreenToGif or the one that comes in a ZIP?
What kind of error happens? Does it close right after clicking to run? Do you see any message?
If you open the Event Viewer right after the app crash, open the Application category, do you see any entry related with ScreenToGif?
—
You are receiving this because you were mentioned.
Reply to this email directly, view it on GitHub, or mute the thread.

[laiqun]

@HChuitailang Can you upload a picture about that？

[HChuitailang]

how to upload picture in Github?

[HChuitailang]

@laiqun how to upload picture in Github?

[HChuitailang]

The picture I hve sent the email to the author- NickeManarin/ScreenToGif
发送自 Windows 10 版邮件应用

发件人: LQ
发送时间: 2018年1月23日 10:47
收件人: NickeManarin/ScreenToGif
抄送: HChuitailang; Mention
主题: Re: [NickeManarin/ScreenToGif] 软件不兼容闪退 (#246)

@HChuitailang Can you upload a picture about that？
—
You are receiving this because you were mentioned.
Reply to this email directly, view it on GitHub, or mute the thread.

[HChuitailang]

发送自 Windows 10 版邮件应用

发件人: LQ
发送时间: 2018年1月23日 10:47
收件人: NickeManarin/ScreenToGif
抄送: HChuitailang; Mention
主题: Re: [NickeManarin/ScreenToGif] 软件不兼容闪退 (#246)

@HChuitailang Can you upload a picture about that？
—
You are receiving this because you were mentioned.
Reply to this email directly, view it on GitHub, or mute the thread.

[HChuitailang]

The picture i have sent email for the authors，and anther picture is the screenshot of all the software of my computer which i have installed before. I don't know if there is a problem of conflict.

[NickeManarin]

I didn't receive your pictures/screenshots.

Did you send the image directly to [email protected] or did you replied to the email sent by Github?

[tw0517tw]

@HChuitailang you can upload images here

[HChuitailang]

@NickeManarin @laiqun @Hrxn @tw0517tw @hjoelr

My web site is not the same as yours.

[NickeManarin]

@HChuitailang That's the Webcam recorder.

The crash happens right after opening that window? Or only after pressing to start the recording?
(If happens after opening the window, it's probably because something unexpected happened while loading the video devices)

If the Webcam recorder opens directly (and keeps crashing), but you don't want to open that window directly, here's how to fix it:
Open Windows Explorer > type %APPDATA%\ScreenToGif on the address bar > press Enter to navigate > delete the Settings.Xaml file.
After that, you can open ScreenToGif normally and the Startup window will be the first one to be opened.

Usually, this kind of crash happens when the app tries to load a video device and fails to do so,
and it's usually a Logitech's webcam. Do you have a Logitech webcam?

Also, what's the name of two apps that I highlighted? (with a yellow marker)