Sceneform-android-sdk: Sample projects stop detecting surfaces after some time (Moto G6)
Hi, I've just bought a Moto G6. In the overview is said that this phone is compatible with ARCore.
I've installed the four sample projects, and all of them work fine. But after launching and closing them several times, suddenly the feature points are not shown, and surfaces are not detected anymore. The camera is working but it behaves as if there wasn't any planes in the environment.
Rebooting the phone makes the apps work again, but then after a few tests, surface detection does not work again.
I don't know if that's a problem with the phone (I'm testing on a new one) or it's a problem with the SDK.
Steven0110
All 7 comments
Thank you for bringing this to our attention. Our team will look into it.
abramyan
on 1 Sep 2018
@Steven0110 We've tried various ways to test this but we're unable to reproduce your issue with ARCore 1.4. Are you still experiencing this issue with 1.5? What are the names of the sample projects you're testing with? Can you give us more device info?
abramyan
on 8 Oct 2018
@Steven0110 We've tried various ways to test this but we're unable to reproduce your issue with ARCore 1.4. Are you still experiencing this issue with 1.5? What are the names of the sample projects you're testing with? Can you give us more device info?
I haven't tested 1.5 yet. I will test it and let you know if I still have the same issues.
Here is my device info:
Moto G6 XT1925-1
Android version: 8.0.0
Core version: 3.18.71-perf-g3ded56chudsoncm@ilclbld35
Baseband version: M450_08.14.10.61R ALI_LATAM_CUST
Compilation Number: OPS27.82-87
Tested projects: augmentedimage, chromakeyvideo, hellosceneform, solarsystem
Steven0110
on 9 Oct 2018
Make sure to remove the abiFilters 'arm64-v8a', 'x86' in the build.gradle files.
abramyan
on 10 Oct 2018
We've confirmed that Moto G6 has a timestamp issue, which explains why you are able to initially detect planes, but are unable to after a period of time. We will have a fix in an upcoming release.
abramyan
on 23 Oct 2018
Do you know how much time does it take to work again? I'm developing a project with ARCore, and knowing that info would be so helpful for our tests.
Thanks a lot in advance.
Steven0110
on 25 Oct 2018
Fixed by updates to ARCore.
fredsa
on 28 Mar 2019
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Most helpful comment
We've confirmed that Moto G6 has a timestamp issue, which explains why you are able to initially detect planes, but are unable to after a period of time. We will have a fix in an upcoming release.