Rocket.chat: Cannot download free apps from marketplace

Created on 31 Jul 2019  路  6Comments  路  Source: RocketChat/Rocket.Chat

Description:

Previously, I had no trouble installing apps from the marketplace to my locally hosted instance of rocket.chat. Now when I go to install an app from the marketplace, free or otherwise, it asks for a "payment method" and has fields to fill in a credit card. If i skip those fields and check the TOS box the "GET" button is active, but clicking it does nothing. Even with valid payment information, nothing happens.

Steps to reproduce:

  1. Go to Administration
  2. Click Marketplace
  3. Attempt to install any app (with or without payment info)

Expected behavior:

The app installs

Actual behavior:

Nothing happens. The pop over window doesnt close, no toast notifications, nothing in the log viewer.

Server Setup Information:

  • Version of Rocket.Chat Server: 1.1.3
  • Operating System: Ubuntu 18.04
  • Deployment Method: Snap
  • Number of Running Instances: 1
  • DB Replicaset Oplog: Enabled
  • NodeJS Version: n/a
  • MongoDB Version: n/a

Additional context

The only noticable difference between when it did and didnt work was the addition of the "Payment information" section in the install screen of the app.

Also i have tried disconnecting / logging out of the Rocket.Chat Cloud service and logging back in on my instance. No change.

Relevant logs:

Unsure which logs are relevant, let me know which ones are needed and I can gather them.

All 6 comments

I am having the same exact issues.

we rolled out some new changes for the upcoming release looks like something went wrong. We are taking a look at this now

Should now be resolved 馃憤 Closing

Just an FYI, I no longer see the CC inputs, however it still won't install apps and this shows in the chrome dev console:
image

Looks like hadn't fully rolled out on the backend sorry about that. It should now work

Success!

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