Rocket.chat: Cannot change username

[navya-uppalapati]

User cannot able to change username. Says your rocketchat administrator has disabled the changing of usernames. But it is set to true in Account settings.

Server Setup Information:

• Version of Rocket.Chat Server: 0.58.2
• Operating System: Linux
• Deployment Method(snap/docker/tar/etc): tar
• Number of Running Instances: 1
• DB Replicaset Oplog: Disabled
• Node Version: v6.6.0

Need help! Awaiting for your response

[localguru]

Hi, don't understand. Where is "your rocketchat administrator has disabled the changing of usernames" in settings?

[navya-uppalapati]

Hi,
If I go to my account settings and place the cursor on username, it popups saying that "your rocketchat administrator has disabled the changing of usernames"

[MartinSchoeler]

@navya-uppalapati could you post a screenshot of your profile page on account settings? Thanks!

[dbluxo]

@MartinSchoeler
We also have allowed useres to change their username. But useres aren't able to change their username.
"Your rocketchat administrator has disabled the changing of usernames."

Version of Rocket.Chat Server: 0.61.0

[gdelavald]

Hey @navya-uppalapati, is LDAP enabled in your server?

[pauloriply]

Same problem. LDAP enabled.

[gdelavald]

@pauloriply LDAP Enabled instances do not allow username change, this explains your problem.

@navya-uppalapati if you have LDAP enabled as well I'll go ahead and close the issue.

[navya-uppalapati]

Yes, ldap is enabled

[gdelavald]

Ok, I'll close the issue as this is working as intended.
Let me know if there is anything else I can help with.

[kai-uwe-rommel]

But this is wrong. When a user initially starts using RocketChat, he/she can authenticate via LDAP and then define his/her nickname (user name). Sometimes users choose inappropriate (such as ambiguous) user names and later need to change them.

The limitation would be OK, if I could force a fixed user name for all users (such as DisplayName or UID from the LDAP record of the user).