Rocket.chat: File Upload not working

[mehdiyahyaoui]

Your Rocket.Chat version: 0.45.0
Hello we installed 0.45.0 RC on Ubuntu 16 with snap
File Upload isn't working - file stuck on 0% on the info bar

do you have a workaround
Tested with GridFS and filesystem, removed size and file type restriction

Thx

[Nemra1]

Make sure from extension in upload section /
image/_,audio/_,video/webm*,application/zip,application/x-rar-compressed,application/pdf,text/plain,application/msword,application/vnd.openxmlformats-officedocument.wordprocessingml.document

---

And storage type.is gridfs

[mehdiyahyaoui]

left extension empty to allow all
still not working...

[Nemra1]

Pm me to help u.. odratop10 # Skype

[mehdiyahyaoui]

Pm me to help u.. odratop10 # Skype
Thx @Nemra1 but sorry our corp policy does not allow skype
you do Team viewer ?

[bazarnew]

I also uploaded files does not work site

[algonza]

We're running 4.5 and have changed the File System from GridFS to File System. In doing so, we encountered the same no access issue from the Windows client and browsers. By changing the Protected uploaded files from True to False in the Admin section, both UI types prompt to download the file. We are running this internally (LAN) only and for a rather small set of users, so this workaround works for the meanwhile. Docs are not sensitive. However, not having the files protected will prevent adoption from the upper echelon.
Hope the RC folks get this right soon.

[zmx312502865]

Do you solve this problem?

[gregharvey]

I'm having exactly this issue on Debian 8.7 - package versions:

# nodejs --version
v0.10.29
# npm --version
2.15.9

Rocket.Chat version is 0.52.0, avatar uploads using GridFS work just fine, file uploads don't work at all, stop at 0% uploading. Tried FileSystem, GridFS, turned off Protected mode as suggested in some related threads, all to no avail. File upload into a chat and microphone recordings simply do not work. I also don't get any messages in the server syslog or the Rocket.Chat log in the UI (can't find where Rocket.Chat logs on disk, the nodejs log is empty).

Any suggestions / ideas? :-)

[gregharvey]

Sorry, disregard, re-posted in active thread #4923.

[AnshD12]

slingshot/uploadRequest method is not working throwing error
"The directive rocketchat-uploads does not seem to exist"

is there any new method to upload file as slingshot has been deprecated

[scottalanmiller]

Same issue currently on multiple systems. Seems normal and universal. Does anyone have this working? Both GridFS and filesystem fail the same.

[drchanas]

I am using rocketchat-server 0.66.3 snap on Ubuntu. I could not get file uploads to work and Chrome dev console was throwing CORB/Cross Site errors and too many references to localhost URLs.
So I did the caddy thing:

sudo snap run rocketchat-server.initcaddy
pico /var/snap/rocketchat-server/current/Caddyfile

Edited it to this

http://chat.my.lan
proxy / chat.my.lan:3000 {
  websocket
  transparent
}

Where chat.mylan is how you access the server.
and reboot.

And now no more errors and uploads work fine.

[souhaib22]

I have the same error,

error :

Aug 22 12:24:23 servername rocketchat: store: 'Uploads' } }
Aug 22 12:24:23 servername rocketchat: #033[34mUploadProxy ➔ debug#033[39m Upload URL: /ufs/GridFS:Uploads/pvcM2TyKRcJBJGxWq?token=Db29aB3B1A&progress=1
Aug 22 12:24:23 servername rocketchat: #033[34mUploadProxy ➔ debug#033[39m Correct instance
Aug 22 12:24:23 servername rocketchat: ufs: cannot write chunk of file "pvcM2TyKRcJBJGxWq" (ENOENT: no such file or directory, open '/tmp/ufs/pvcM2TyKRcJBJGxWq')

Solution :
mkdir /tmp/ufs/ && chmod -aw /tmp/ufs