Rocket.chat.electron: The Away detection works only in Electron App

Created on 26 Feb 2019  路  8Comments  路  Source: RocketChat/Rocket.Chat.Electron

My Setup

  • Operating System: macOS 10.14.3
  • App Version: 2.15.0
  • Installation type: dmg

  • [x] I have tested with the latest version

  • [x] I can simulate the issue easily

Description

The Away recognition only works in the Electron App, if I work with another application I will be set to away in the Rocket.Chat App.

I have now installed v2.14.7 again, it does not have this bug.

web view osx

Most helpful comment

Please reconsider this change. I understand that you cannot detect system-level presence in the browser client, but that's part of the reason I'm using the electron client.
Due to this change, within 5 minutes of not chatting with anyone, I'm getting notified of every message by the mobile client and an e-mail. The only alternative I have right now is turning off auto-away altogether and changing it manually. Kinda defeats the purpose of the feature...

All 8 comments

The way we detect the user presence changed to match how we do on the browser-based client because some users found it confusing to have two different ways to automatically go away. I'd like to suggest you to check your configuration in My Account > Preferences > User presence.

Can you make away behavior selectable, app away vs system away, in preferences or in the admin interface? This new behavior does not work for our environment. I had to roll back as well.

Please reconsider this change. I understand that you cannot detect system-level presence in the browser client, but that's part of the reason I'm using the electron client.
Due to this change, within 5 minutes of not chatting with anyone, I'm getting notified of every message by the mobile client and an e-mail. The only alternative I have right now is turning off auto-away altogether and changing it manually. Kinda defeats the purpose of the feature...

was #1124 to revert 2.15.x back to the 2.14.x behavior? or are we out of luck getting that behavior back? my company only uses electron and system-away is a required setting.

The OSX App Store Version 2.15.1 does not solve the problem. The away status is switching from green to yellow within seconds. We had to go back to 2.14.x

@stleitner Is My Account > Preferences > User presence > Enable Auto Away enabled?

I'm not 100% sure because we tried a lot to change the settings. Most likely it was disabled

I updated to Mac App Store 2.15.1 this morning and stopped getting notifications forwarded to my iPhone, I went to check my auto away settings per this thread and they were set to disabled, whereas previously they were enabled.

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