React-native-intercom: Spinner loading forever
I'm trying to display Intercom using either Intercom.displayConversationsList(); or Intercom.displayMessageComposer(); but I'm getting a blank page that has a spinner that keeps spinning forever:
In the logs, I'm also getting:
[Intercom] ERROR - Tried to send metrics, but there was a problem with the SDK's initialisation.
What am I doing wrong?
canpoyrazoglu
All 3 comments
That happened to me when I forgot to set ApiKey and AppId in AppDelegate.m
mrlphoenix
on 1 Jul 2019
Same thing has started randomly happening for us - any updates on this?
lachiet
on 9 Jul 2019
@SpaceWind yup, that was it. I had incorrect key as the API key. @lachiet I didn't have any problems after putting the correct keys. Check your error logs in Xcode/LogCat by searching for Intercom. In my case it was telling the error was related to keys, I've just missed it.
canpoyrazoglu
on 10 Jul 2019
Related issues
aditibarbhai
路
6Comments
nazarTrynko
路
6Comments
larryranches
路
10Comments
klamping
路
11Comments
AlmogRnD
路
7Comments
Most helpful comment
@SpaceWind yup, that was it. I had incorrect key as the API key. @lachiet I didn't have any problems after putting the correct keys. Check your error logs in Xcode/LogCat by searching for Intercom. In my case it was telling the error was related to keys, I've just missed it.