Rainloop-webmail: "domain is not allowed" - cannot login

[ssdnvv]

Hi all,

I just installed and configured rainloop on a synology nas, but cannot get it to work, as I cannot login. Just always got the following message. Neither [user]@mydomain nor [user] + password work.
I searched the web for a hole day now but didn't get any glue on how to do it. Configured everything via https://mydomain:port/rainloop/?admin as mentioned in how-to's.

Regards,
ssdnvv

[rhwilr]

Hi ssdnvv

Did you add your domain in the admin panel in the 'Domains' section?

Regards,
rhwilr

[ssdnvv]

Hi rhwilr,

 

yes, I did.

 

regards,

ssdnvv

 

Gesendet: Mittwoch, 27. August 2014 um 22:52 UhrVon: rhwilr [email protected]: RainLoop/rainloop-webmail [email protected]: ssdnvv [email protected]: Re: [rainloop-webmail] "domain is not allowed" - cannot login (#296)

Hi ssdnvv

Did you add your domain in the admin panel in the 'Domains' section?

Regards,
rhwilr

—
Reply to this email directly or view it on GitHub.

[RainLoop]

Did you write in "Default Domain" setting in the "Login" section?

[RainLoop]

"user" is not email :)

[ssdnvv]

the full E-Mail-Address is "user@[mydomain]" (the username is indeed "user") and I tried that as well.

[RainLoop]

Can you send me ([email protected]) test email account, admin access credentials and installation url?

[ssdnvv]

do you mean an user-Account for the server, on which rainloop is running?

[RainLoop]

Yes, IMAP server user (user@[mydomain]).

[ssdnvv]

Thanks in advance. I will send the credentials as soon as I get home.

[ssdnvv]

solved thanks to support!
Just in case anyone other has the same problem: The name of the domains you want to logon have to be the urls of the domains.

[JeffDuf]

////Just in case anyone other has the same problem: The name of the domains you want to logon have to be the urls of the domains.

could you be more specific please? I have the same problem. What did you write for the logon?

[ssdnvv]

Hi jedufa,

as rainloop does not fit my needs I recently uninstalled it. Therefore I'm sorry for not being able to help you.

KR

[JeffDuf]

ok thanks. did you manage to get it to work properly? What was your main
issue with it?

On Tue, Jan 6, 2015 at 1:52 PM, ssdnvv [email protected] wrote:

Hi jedufa,

as rainloop does not fit my needs I recently uninstalled it. Therefore I'm
sorry for not being able to help you.

KR

—
Reply to this email directly or view it on GitHub
https://github.com/RainLoop/rainloop-webmail/issues/296#issuecomment-68861378
.

[ssdnvv]

I use 3 IMAP-accounts from different email-providers (short: A-C)
configured my mailserver to collect the emails and save them to my own IMAP-account (short: D)

1. It is not possible to send emails using SMTP-servers from providers A-C while logged on to D. In order to send an email with the A(/B/C)-SMTP-server, I have to login with rainloop-Account A(/B/C). [main issue]
2. I'm not able to move an email from A to C-D (and vice versa) from within rainloop [smaller issue]

I use roundcube webmail instead, which is installed anyway. It offers neither style, nor speed or functionality of rainloop, but it covers both mentioned points.

[boku78]

Hi, i am very new to rainloop and still just testing.
I do have the same problem as mentioned above. When i try to login to rainloop through owncloud i get "Domain is not allowed", when i login through the "normal" webinterface, i am able to login just fine.
Owncloud and rainloop are runing and both on the same server under the same domain.
I also confidured the domain in rainloop in the admin section.

I do need some advice where i should change or enter the domain.

THX CU Boris

[Logicbloke]

Having a similar issue. Domain is in the list of domains but it's not letting me login saying "Domain is not allowed".

EDIT:
Apparently I needed to go to /rainloop?admin and login as an admin and add my new domain to the domains menu.

[cloudsnife]

why my rainloop authentication failed?
please help

[tommylux]

Hi, I'm really struggling to get this to work with my synology nas. @ssdnvv confirmed he got his working with the synology nas - can you confirm what settings you have in mailstation and which parameters you have configured in Rainloop? Thanks.

[tommylux]

Got it working:

Ok, you need to enable "Use short login" setting in your domain configuration.

This worked for me..

[boku78]

My fault was that i accessed the wrong admin-Panel. I had two installations of rainloop. One standalone and one in my owncloud. These are indeed different independent installations. If you are you rainloop wihtin owncloud than you have to use / find that admin-Panel to configure the allowed Domains.
In the meantime i have owncloud 9 und aren't using rainloop within oc anymore, I do use rainloop standalone.

[ElucGeek]

Hello, I have the same issue as described here. In admin control panel I have added 2 domains:
External hosted email:
Name: mydomain1.tdl
Serveur: mail.externalprovider.tdl
It works fine

Internal hosted email:
Name: mydomain2.tdl
Server: mydomain2.tdl (I have tried also mail.mydomain2.tdl has it work in regular email client)
Short login enabled

Then I go back to user account, add an account, enter [email protected] + password of the user and it fails like shown above.

For those who solved this, how did you do ?

Also I've found the plugin to bypass SMTP server that is the problem @ssdnvv did have above, you he can use another SMTP server for its self-hosted email.
https://github.com/RainLoop/rainloop-webmail/tree/master/plugins/override-smtp-credentials

Thank you for your help

[bigkiandi-projects]

domain is now allowed

this is working solution that you should try. Please take a look in image below :

So, First step is that you must fill name input as you email domain after @ character. example if your email domain is [email protected], you should typing @mydomain.com. SEE ON THE RED INFORMATION ON THE RIGHT SIDE.

[sirio81]

On debian 10 the admin panel is disabled by default.
To enable it:

nano /etc/rainloop/application.ini
allow_admin_panel = On