Qtox: Will not open on Mac OS X El Capitan

[TheOuterLinux]

Brief Description

OS: Mac OS X El Capitan
qTox version: 1.5.1
Commit hash:
toxcore:
Qt:
Hardware: MacBook Pro (Retina, 13-inch, Mid 2014)
…

Reproducible: Always

Steps to reproduce

1. Open System Preferences
2. Open Security & Privacy
3. Allow apps downloaded from Anywhere
4. Open from downloaded DMG or Applications folder
   

   Observed Behavior

Popup warning:
"Check with the developer to make sure qTox works with this version of OS X. You may need to reinstall the application. Be sure to install any available updates for the application and OS X."

/usr/local/Cellar/ffmpeg/3.1.2/lib/libavcodec.57.dylib is missing
Was Macports or Homebrew used to make this?

Expected Behavior

I expected it to open like 1.4.1 did, aka no problems at all.

Additional Info

Output of "Problem Details and System Configuration":

Process: qtox [40584]
Path: /Applications/qTox.app/Contents/MacOS/qtox
Identifier: chat.tox.qtox
Version: ???
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: qtox [40584]
User ID: 501

Date/Time: 2016-09-26 16:08:06.151 -0400
OS Version: Mac OS X 10.11.6 (15G1004)
Report Version: 11
Anonymous UUID: 18CB48F6-AFDD-4F1D-1CB0-E633D60B64ED

Sleep/Wake UUID: E0E7A7A4-0B72-4ECA-94EA-103822CF95E9

Time Awake Since Boot: 140000 seconds
Time Since Wake: 950 seconds

System Integrity Protection: enabled

Crashed Thread: 0

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Application Specific Information:
dyld: launch, loading dependent libraries

Dyld Error Message:
Library not loaded: /usr/local/Cellar/ffmpeg/3.1.2/lib/libavcodec.57.dylib
Referenced from: /Applications/qTox.app/Contents/Frameworks/libavformat.57.dylib
Reason: image not found

Binary Images:

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    0x7fff8af56000 -     0x7fff8afc5fff  com.apple.SearchKit (1.4.0 - 1.4.0) <F159A888-34CA-36F1-AC8E-EB1B38C9DFB3> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
    0x7fff8b19b000 -     0x7fff8b1a4ff7  libsystem_pthread.dylib (138.10.4) <3DD1EF4C-1D1B-3ABF-8CC6-B3B1CEEE9559> /usr/lib/system/libsystem_pthread.dylib
    0x7fff8b208000 -     0x7fff8b211ff7  com.apple.CommonAuth (4.0 - 2.0) <4B8673E1-3697-3FE2-8D30-AC7AC5D4F8BF> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
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    0x7fff8b445000 -     0x7fff8b448fff  com.apple.IOSurface (108.2.3 - 108.2.3) <52E51D16-42E9-3DDB-A16C-48225EF262C4> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
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    0x7fff91e3d000 -     0x7fff91e56fff  com.apple.CFOpenDirectory (10.11 - 194) <11F95672-55E0-3F9D-9171-5E8C56AEE948> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory
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    0x7fff95031000 -     0x7fff95031fff  com.apple.Accelerate (1.10 - Accelerate 1.10) <185EC96A-5AF0-3620-A4ED-4D3654D25B39> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
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    0x7fff95125000 -     0x7fff95127fff  libCVMSPluginSupport.dylib (12.1) <D81B3D8D-B83F-3918-BD4B-6C794A30AF9F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginSupport.dylib
    0x7fff95128000 -     0x7fff9519cff7  com.apple.Heimdal (4.0 - 2.0) <5D365381-8B5E-3259-8867-FC4A7D307BDE> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
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    0x7fff95c29000 -     0x7fff95c40fff  libmarisa.dylib (4) <E4919B03-D9BD-3AF8-B436-C415C98E3F0A> /usr/lib/libmarisa.dylib
    0x7fff9667d000 -     0x7fff966acff7  com.apple.DictionaryServices (1.2 - 250.3) <30250542-CBAA-39C1-91AA-B57A5DE17594> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices
    0x7fff966b4000 -     0x7fff96b2afff  com.apple.CoreFoundation (6.9 - 1258.1) <943A1383-DA6A-3DC0-ABCD-D9AEB3D0D34D> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x7fff96c62000 -     0x7fff96cb3fff  com.apple.audio.CoreAudio (4.3.0 - 4.3.0) <EA7D4F3B-062B-3C81-A98C-C89264D00D48> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    0x7fff96d15000 -     0x7fff96d17ff7  libRadiance.dylib (1459) <43B09AB2-B747-3EA0-A0AF-9A33B3A449D2> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
    0x7fff978be000 -     0x7fff978daff3  libresolv.9.dylib (60) <A650B5C8-1950-36A0-86D1-0B2465318BFA> /usr/lib/libresolv.9.dylib
    0x7fff979bc000 -     0x7fff97a08ffb  com.apple.HIServices (1.22 - 550) <6B76B41C-CF5A-34C4-89F4-EFD7CA3D1C9D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
    0x7fff97a1d000 -     0x7fff97b84fff  libBLAS.dylib (1162.2) <A1398FE0-39D2-33EA-9A0F-B2644EEA29A0> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
    0x7fff97c5c000 -     0x7fff97e02ff7  com.apple.audio.toolbox.AudioToolbox (1.13 - 1.13) <370E95BC-956C-3962-86CC-0A14CF6A0389> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    0x7fff98081000 -     0x7fff98086ff7  libheimdal-asn1.dylib (453.40.10) <981DE40B-FA16-36F7-BE92-8C8A115D6CD9> /usr/lib/libheimdal-asn1.dylib
    0x7fff98156000 -     0x7fff981abfff  com.apple.AE (701 - 701) <AD492742-F884-386B-A450-FAC281B9FFA4> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
    0x7fff98220000 -     0x7fff98347fff  com.apple.LaunchServices (728.13 - 728.13) <DF9A69C3-06AD-3062-A40A-50ED12CA18CA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
    0x7fff98450000 -     0x7fff98484ff7  com.apple.CoreVideo (1.8 - 191.3) <1AA24A1B-CB84-3F6B-B6DE-11494542649C> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
    0x7fff98485000 -     0x7fff984a1ff7  libextension.dylib (78) <FD952DA6-BBEC-3CB6-98B3-E1D111C5C54E> /usr/lib/libextension.dylib
    0x7fff993ae000 -     0x7fff993d3ff7  libPng.dylib (1459) <F3A3BCAD-244C-3014-9D44-5ED179BD391D> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
    0x7fff993e6000 -     0x7fff993eefff  com.apple.CoreServices.FSEvents (1223.10.1 - 1223.10.1) <7F5B7A23-BC1D-3FA9-A9B8-D534F1E1979A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/FSEvents.framework/Versions/A/FSEvents
    0x7fff994c6000 -     0x7fff994f7fff  com.apple.GSS (4.0 - 2.0) <B490333A-3B3E-397A-AD75-68846E9A9140> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
    0x7fff9952c000 -     0x7fff9957fff7  libc++.1.dylib (120.1) <8FC3D139-8055-3498-9AC5-6467CB7F4D14> /usr/lib/libc++.1.dylib
    0x7fff996e7000 -     0x7fff996f8ff7  libsystem_trace.dylib (201.10.3) <E9311C03-9E61-3B13-AF3F-A64956FFF269> /usr/lib/system/libsystem_trace.dylib
    0x7fff99735000 -     0x7fff999cbfff  libmecabra.dylib (696.5) <EF6C0BD4-5FE8-34FB-8ADF-69A53CEC97A9> /usr/lib/libmecabra.dylib
    0x7fff99a4e000 -     0x7fff99a4efff  com.apple.audio.units.AudioUnit (1.13 - 1.13) <378B5292-F216-32AB-B628-8C33A72D7052> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    0x7fff99a86000 -     0x7fff99aa4ff7  libsystem_kernel.dylib (3248.60.11) <A3F069EA-6A41-35CA-BDF8-187E0209B3E2> /usr/lib/system/libsystem_kernel.dylib
    0x7fff99aa5000 -     0x7fff99b03fff  com.apple.CoreServices.OSServices (728.13 - 728.13) <27C12B92-7845-38DD-B82D-DC5B678352D6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
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    0x7fff9b9ed000 -     0x7fff9bb99ff7  com.apple.avfoundation (2.0 - 1046.9.12) <2D241BC4-A619-3382-BABD-C4E4490BD638> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
    0x7fff9cd1f000 -     0x7fff9ce0eff7  libxml2.2.dylib (29.10) <B3B03292-7E1A-34AB-888C-3D49D63D60C6> /usr/lib/libxml2.2.dylib

Model: MacBookPro11,1, BootROM MBP111.0138.B17, 2 processors, Intel Core i5, 2.6 GHz, 8 GB, SMC 2.16f68
Graphics: Intel Iris, Intel Iris, Built-In
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, -
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, -
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x112), Broadcom BCM43xx 1.0 (7.21.95.175.1a6)
Bluetooth: Version 4.4.6f1 17910, 3 services, 19 devices, 1 incoming serial ports
Network Service: Thunderbolt Ethernet, Ethernet, en5
PCI Card: Apple 57762-A0, Ethernet Controller, Thunderbolt@195,0,0
Serial ATA Device: APPLE SSD SD0128F, 121.33 GB
USB Device: USB 3.0 Bus
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB2.0 Hub
USB Device: USB Receiver
USB Device: USB Receiver
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.2
Thunderbolt Device: Thunderbolt to Gigabit Ethernet Adapter, Apple Inc., 1, 5.5

[zetok]

Was Macports or Homebrew used to make this?

Yep.

https://github.com/qTox/qTox/blob/610e21169a0fe4f2d64c5a90b8e1aaccfe6247d2/osx/qTox-Mac-Deployer-ULTIMATE.sh ← script that builds it.

[TheOuterLinux]

The 1.4.1 version worked just fine. Now, it's looking for files in places that don't exist, and I have to have Homebrew or Macports installed? This is not a good idea, especially for for the average Mac user. I'll probably just stick with 1.4.1 until something changes, though I appreciate the script. 🙂

[zetok]

Now, it's looking for files in places that don't exist, and I have to have Homebrew or Macports installed? This is not a good idea, especially for for the average Mac user.

That's a bug. No one among qTox maintainers uses osx, so don't hold your breath waiting for a fix though.

[notfixingit3]

Temporary work around

sudo mkdir -p /usr/local/Cellar/ffmpeg/3.1.2
sudo mkdir -p /usr/local/Cellar/qt5/5.6.1-1
sudo ln -s /Applications/qTox.app/Contents/Frameworks /usr/local/Cellar/ffmpeg/3.1.2/lib
sudo ln -s /Applications/qTox.app/Contents/Frameworks /usr/local/Cellar/qt5/5.6.1-1/lib

[TheOuterLinux]

I was actually looking contemplating that this morning. 😅. I guess they could put the script in with the app so it creates the symbolic link at first run or something.

[vit9696]

Could anybody maintaining qTox reupload a proper 1.5.2 release to github releases?
It is rather annoying to explain people how to run it since _August_, and an insane advice to create symlinks in a system directory is just misleading.

This directory is not meant to be polluted by Qt rubbish. If the people were too ignorant to provide the correct library paths during the compilation, it could be fixed at deploy stage. For example, here is a script making the current 1.5.2 release decent and portable.

Perhaps you could use something alike?

[zetok]

@vit9696

Could anybody maintaining qTox reupload a proper 1.5.2 release to github releases?

There's not much point in uploading a proper release for 1.5.2, given that 1.6.0 has been released. Also, releases aren't really manually uploaded, but osx binary is automatically created & uploaded. If there will be merged a fix long before 1.7 release, a 1.6.1 release with fix applied will be made.

This directory is not meant to be polluted by Qt rubbish. If the people were too ignorant to provide the correct library paths during the compilation, it could be fixed at deploy stage.

Providing correct library paths during compilation would be preferable..

Perhaps you could use something alike?

Definitely, provided that it'll work. I.e. not only for one release, but also for the following releases. Would you be interested in making a PR with a fix?

[vit9696]

@zetok

There's not much point in uploading a proper release for 1.5.2, given that 1.6.0 has been released.

Even if 1.6.0 does exist, no binary is uploaded, "broken" or not, so not much could be done from here. I have no desire to pollute my system with Qt or Homebrew, sorry. This would also take much more time than a few mins for fixing the library paths.

From what I know from the commit log, ffmpeg is now linked statically, and macdeployqt is used for correcting Qt. I see no reasons for stuff not to work unless it is implemented incorrectly.

Perhaps it is better to let travis upload its builds somewhere? This way we could check two things:
— If Qt is still pointing to the wrong place and macdeployqt is run, then the issue should be forwarded to Qt development team.
— If ffmpeg is not building statically for some reason, then its build script needs to be corrected.
Otherwise it is somewhat pointless to attempt to guess what is broken.

[zetok]

From what I know from the commit log, ffmpeg is now linked statically (…)

Err, no, that wasn't merged, since it didn't work.

(…) and macdeployqt is used for correcting Qt. I see no reasons for stuff not to work unless it is implemented incorrectly.

It also has been used for 1.5.2, so there's no difference.

[vit9696]

Err, no, that wasn't merged, since it didn't work.

It looks like you do not build ffmpeg for macOS, so cannot use a static version easily. It is quite unpleasant to suggest it, but I would expect adding a temporary hack to be reliable. Append the first loop of my script to your used (the structure looks pretty confusing) deploy script with a minor alteration regarding lib path:
— you seem to know it from somewhere;
— change filename lookups to obtain the version.

You will end up with something like that:

libavcodec=$(find $FFPATH -regex ".*/libavcodec\.[0-9]*\.dylib" | xargs basename)
…
for i in  $APPPATH/qTox.app/Contents/Frameworks/*.dylib ; do
  install_name_tool -change $FFPATH/$libavcodec @executable_path/../Frameworks/$libavcodec $i
  …
done

It also has been used for 1.5.2, so there's no difference.

I am afraid this could only mean it has been used for neither. I do not see any reports that this utility is broken, the docs say it works, and I remember it working a year ago or so. It is probably worth adding some logging facilities, quite possible an incorrect script is called or a wrong file is grabbed.

[iphydf]

@vit9696 a script like the one you linked has been in use in TokTok/qTox for a few months, and so far it has always worked. We're currently working on merging it into qTox/qTox. See #3913.

[vit9696]

@iphydf that's great to hear, looking for it.

[zetok]

I am afraid this could only mean it has been used for neither. I do not see any reports that this utility is broken, the docs say it works, and I remember it working a year ago or so. It is probably worth adding some logging facilities, quite possible an incorrect script is called or a wrong file is grabbed.

It worked for some time, then suddenly things stopped working with no changes to qTox scripts.

[supertriodo]

I ended here while looking to solve a similar problem I had in my own project. In case it can help you guys, I found this project:

https://github.com/aurelien-rainone/macdeployqtfix