Prestashop: Combination / Attributes - bad refresh at product detail

[TaccCZ]

Describe the bug
After upgrade from 1.7.6.2 to 1.7.6.3 products attributes bad refresh at product detail. If i click to any attribute, other attributes cant refresh. After full reload in browser, attributes show ok.
Look on video:
https://www.loom.com/share/e1d847ad226a46df93db0c0bf298395a
another:
https://www.loom.com/share/b6f74599e8814dcc9ce61436bb3d4c54

To Reproduce
Steps to reproduce the behavior:

1. Go to 'Product detail'
2. Click on 'some attribute and look to other attributes, they can´t refresh'

Additional information
PrestaShop version: 1.7.6.3
PHP version: 7.2
Tested on classic theme and custom theme.

[khouloudbelguith]

Hi @TaccCZ,

I did not manage to reproduce the issue with PS1.7.6.3 after an upgrade from PS1.7.6.2 using the 1-click upgrade v4.10.1.
I attached a screen record
https://drive.google.com/file/d/1wK1oFAYDXrozFd1qieBIIVxAgBZYoFtf/view
Have any errors during the upgrade?
Can you please provide us the log of your upgrade? It can be found in the log.txt file, available in <admin folder>/autoupgrade/tmp/log.txt

Thanks!

[TaccCZ]

Dear @khouloudbelguith,
here is zipped log: https://drive.google.com/file/d/1mC4rhE4jnCPdriM4sxf10J9cl_7WBFTy/view?usp=sharing

I didn't see any upgrade errors. I returned from the backup version of PS 1.7.6.2 and on this version everything works fine. If I upgrade to 1.7.6.3 again, the bug will reappear.

Thank you for you help.

[khouloudbelguith]

@TaccCZ, in your log file, all files upgraded & Database upgrade OK.
Could you please provide us with more info? We need more details to understand how we can reproduce your issue:

• server setup and configuration
• PrestaShop version (source)
• debug mode report
• PHP error logs
• apache error log
• javascript console log

Don't you know how to get this information? Please read the following article:
http://build.prestashop.com/howtos/misc/how-to-create-bug-report/

Thanks!

[TaccCZ]

Hi,
1. Server setup and configuration:
Server information Linux #1 SMP Debian 4.9.189-3+deb9u2 (2019-11-11) x86_64
Server software version: Apache/2.4.25 (Debian)
PHP version: 7.2.26-1+0~20191218.33+debian9~1.gbpb5a34b
Memory limit: 512M
Max execution time: 600
Upload Max File size: 250M
MySQL version: 10.1.41-MariaDB-0+deb9u1
MySQL server: localhost
MySQL name: devstrojnipily_4
MySQL user: devstrojnipily.4
Tables prefix: ps_
MySQL engine: InnoDB
MySQL driver: DbPD

2. PS Install Version: 1.7.3.3

3. In PS 1.7.6.3 Changed/missing files have been detected after upgrade. (PS 1.7.6.2 is ok)
Updated files (20)
admin/autoupgrade/index.php
admin/autoupgrade/backup/index.php
config/defines.inc.php
vendor/composer/installers/src/Composer/Installers/OxidInstaller.php
vendor/composer/installers/src/Composer/Installers/DrupalInstaller.php
vendor/composer/installers/src/Composer/Installers/BitrixInstaller.php
vendor/composer/installers/src/Composer/Installers/CraftInstaller.php
vendor/composer/installers/src/Composer/Installers/Concrete5Installer.php
vendor/composer/installers/src/Composer/Installers/AsgardInstaller.php
vendor/composer/installers/src/Composer/Installers/KirbyInstaller.php
vendor/composer/installers/src/Composer/Installers/ShopwareInstaller.php
vendor/composer/installers/src/Composer/Installers/SilverStripeInstaller.php
vendor/composer/installers/src/Composer/Installers/OctoberInstaller.php
vendor/composer/installers/src/Composer/Installers/BaseInstaller.php
vendor/composer/installers/src/Composer/Installers/TYPO3CmsInstaller.php
vendor/composer/installers/src/Composer/Installers/CakePHPInstaller.php
vendor/composer/installers/src/Composer/Installers/MoodleInstaller.php
vendor/composer/installers/src/Composer/Installers/WordPressInstaller.php
vendor/composer/installers/src/Composer/Installers/Installer.php
vendor/composer/installers/src/Composer/Installers/MediaWikiInstaller.php

4. PHP config
is here: https://drive.google.com/open?id=11Ycx5GynmfvpT4V9pmyMtrFX4UlDFqu3

5. I found some bug in "debug mode" https://www.loom.com/share/ad3a175447bc4e3f99f8b3d246475bea
There is a problem in the English language that I show in the video. Can it have coherence? This problem does not occur in the Czech language.

6. Error log
is here: https://drive.google.com/open?id=1OQtrYAZgl1NIeROdPRmZ6lu8cP2a6ltN

7. PHP Error log
all is ok

8. Javascript console
all is ok

Thank you

[khouloudbelguith]

@TaccCZ, could you please provide me a screenshot from your Database => Table ps_currency_lang.
It similar to this issue: https://github.com/PrestaShop/PrestaShop/issues/15946#issuecomment-559557259

Thanks!

[TaccCZ]

Here:

same in PS 1.7.6.2 and 1.7.6.3

[khouloudbelguith]

@TaccCZ, your second language is English? is it?

Thanks!

[TaccCZ]

Yes, I filled in the second line "name" and "symbol" in EN adminstration no longer error. However, the problem with loading combinations in product detail is still not resolved.

[khouloudbelguith]

@TaccCZ, You need to enable debug mode in your store and debug request which is sent for product edition in your browser, using DevTools, so:

1. enable debug mode
2. go to the product page
3. open up developer tools
4. go to Network tab
5. edit the product
6. wait for an error, you should see red request information in Network tab
7. click on it, you should see the error message in "Response" or "Preview" tab

Thanks!

[TaccCZ]

I make videos:
admin
https://www.loom.com/share/b1d788fe595e42d79188468b815a5fc2
frontend
https://www.loom.com/share/ac0f1e8d52c94ddca6b8346b7a780daa

Debug mod does not display any error. :(

[khouloudbelguith]

@TaccCZ, try to click on this error

you should see the error message in the "Response" or "Preview" tab.

Thanks!

[TaccCZ]

It is only addthis plugin, if I disable it, same problem:
https://www.loom.com/share/b3f449a70fe9455a9424f7ed294c222f

[khouloudbelguith]

@TaccCZ, this issue occurs only when a friendly URL is enabled?
Could you please try to disable friendly URL, clear cache, check & feedback.

[TaccCZ]

I disabled friendly URL, no change
https://www.loom.com/share/1e65af17e6db46a09059d3f882f26d79

[khouloudbelguith]

@TaccCZ, did you check if you have some overrides or some custom modules not compatible with the new version PS1.7.6.3?

Thanks to check & feedback.

[TaccCZ]

I checked overrides, nothing here. All modules disabled. But the same problem...

[khouloudbelguith]

@TaccCZ, I found this error Primary script unknown\n is related to your server.
Are you using PHP-FPM?
It is almost always related to a wrongly set SCRIPT_FILENAME.
So, could you please check with your host & feedback.

[TaccCZ]

@khouloudbelguith , i will check the server. But this "problem" is showed in version 1.7.6.2 and everything works fine. So I don't think this will be the case. Both versions 1.7.6.3 and 1.7.6.2 are on the same server with the same configuration.
Version 1.7.6.2 - https://www.strojni-pily.eu/ works fine.

[TaccCZ]

@khouloudbelguith, I guess I found the mistake that makes it.
File: themes/core.js.
When you rewrite this file from the previous version 1.7.6.2 to the new 1.7.6.3, everything works as it should. The files are different in data.
So there must be a bug.

[khouloudbelguith]

@TaccCZ, but in my case, I did not manage to reproduce the issue with PS1.7.6.3 after an upgrade from PS1.7.6.2 using the 1-click upgrade v4.10.1.
Here's the PR: https://github.com/PrestaShop/PrestaShop/pull/16852 added to PS1.7.6.3 & modifying themes/core.js.

Thanks!

[TaccCZ]

@khouloudbelguith
Thanks for the answer, I don't know what caused it. Maybe he is testing on a small sample of data. I have 4 types of combinations, you tested on 2 types (basic + color combinations).

But the error must be in core.js, since the older version of PS everything works normally.

Thank you

[khouloudbelguith]

Ping @NeOMakinG what do you think?
This PR: https://github.com/PrestaShop/PrestaShop/pull/16852 is related to this issue reported by the @TaccCZ.

PS: in my case => OK.

Thanks!

[webeshop]

My clients have the same problem as @TaccCZ . Bug is in core.js.

[khouloudbelguith]

Ping @NeOMakinG friendly reminder :)

Thanks!

[khouloudbelguith]

@TaccCZ, @webeshop, is it the same issue with this ticket: https://github.com/PrestaShop/PrestaShop/issues/17437?

Thanks!

[webeshop]

@khouloudbelguith Yes, I think so.

[khouloudbelguith]

@TaccCZ, @webeshop, we are awre of this issue, it is added to our debug roadmap.
Your ticket is a duplicate of #17437
So, I close it.
Thanks!

[khouloudbelguith]

Duplicate of #17437