Prestashop: Prestashop 1.7.6.1 Validation Error on Using Voucher in Cart

[cma93]

When add the voucher code in Cart and checkout using Bankwire (don't have any other payment method yet). It gives me an error on shopaddress/module/ps_wirepayment/validation

La proprietà CartRule->quantity_per_user non è valida

The CartRule-> quantity_per_user property is not valid

Thanks.

[khouloudbelguith]

Hi @cma93,

I did not manage to reproduce the issue with PS1.7.6.1 & ps_wirepayment v2.0.4.
What is the exact version of the module ps_wirepayment did you use?
In the Cart rule page => Condition Tab => what is the exact value of Total available & Total available for each user?

Thanks!

[cma93]

Thanks for your reply.
Prestashop 1.7.6.1
Module 2.0.4

[cma93]

I tired to change this as well. but same response.

[cma93]

here's the error that I receive.

[cma93]

I just checked. Order is being placed but I get "500 internal server error" (Debug mode is off).

Any idea what's wrong here?
Thanks.

[khouloudbelguith]

@cma93, it is Ok in my case.
https://drive.google.com/file/d/19ie8cWURLGsL8tSOFz7YjCC_q-sgArDH/view
Could you please try to re-install the ps_wirepayment module by removing it during the uninstall & clearing the cache.

Thanks!

[cma93]

same error here

would you like to checkout my environment?

[cma93]

I have changed the default location settings as well (if that may cause any problem).

[khouloudbelguith]

@cma93, what is the exact action provided by this cart rule (Discount amount, free shipping, gift,...)?

Thanks!

[cma93]

Here you go

[khouloudbelguith]

@cma93, Could you please provide me the access to your shop to test it.
This is a public space.
You can provide me the credentials by email.
My address mail: khouloud.[email protected]
Let's be safe!

Thanks!

[cma93]

Sent

[khouloudbelguith]

@cma93, I just received the email.
I will check & feedback.

[khouloudbelguith]

@cma93, In the BO => An alert, is displayed when I try to disable a cart rule

Have you any custom module related to the cart rules?
Thanks!

[cma93]

I don't think so

On Mon, Sep 30, 2019 at 6:17 PM khouloudbelguith [e-mail]
wrote:

@cma93 https://github.com/cma93, In the BO => An alert, is displayed
when I try to disable a cart rule
[image: image]
https://user-images.githubusercontent.com/16067358/65892131-aa6ab000-e39d-11e9-94e7-bf7d557b8ee0.png
Have you any custom module related to the cart rules?
Thanks!

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[cma93]

I don't think so. you can check

[khouloudbelguith]

@cma93, the first cart rule with ID=1 is created manually?

Thanks!

[cma93]

Actually I don't remember

[khouloudbelguith]

@cma93, can I deleted it & re-create the same cart rule manually?

Thanks!

[cma93]

Do as you please! Thank you for looking out my problem

[khouloudbelguith]

@cma93, I found the whole issue.
The quantity in your case is invalid

As you can see in this screenshot, the quantity is displayed with decimals which is incorrect.

Thanks to change the Type of your quantity from your database, it should be like this

Thanks to check & feedback.

[cma93]

Thanks. I changed it and it worked.

I have a question: I didn't alter anything in the DB then why it had decimal, do you have any idea?

Thanks again! You're a Pro

[khouloudbelguith]

@cma93, Thanks!
You are welcome!
Sorry, I don't know the exact issue.
Since it is fixed, I close the issue, feel free to open a new one when needed.

Thanks!