Prestashop: WebService- Create order id_carrier value 0

[mskuser1]

Hi,
I'm able to create carts, customers and addresses and my order is also created but with the id_carrier 0 although the cart has the correct id.I cannot have the order with the right id_carrier, and shipment costs. This causes the order to have the status "payment error".
The code used to create the order:

`
order.id_address_delivery = this.props.navigation.getParam('idAddress');//81

    order.id_address_invoice = this.props.navigation.getParam('idAddress');//81

    order.id_cart = this.props.navigation.getParam('idCart');//145

    order.id_customer = this.props.navigation.getParam('idCustomer');//78

    order.id_currency = "1";

    order.id_lang = "1";

    order.id_shop = "1";

    order.id_carrier = '7';

    order.conversion_rate = "1";

    order.module = "stripe_official";

    order.payment = "Payment by Stripe";

    order.total_paid = this.props.navigation.getParam('total');//54.50

    order.total_paid_real = "0";

    order.total_products = this.props.navigation.getParam('subTotal');//47.80

    order.total_products_wt = this.props.navigation.getParam('subTotal');//47.80

    order.total_shipping = this.props.navigation.getParam('shipment'); `//6.70

Screenshots

Payment error

"CTT" is the carrier that was suppose to be in order

The values of the cart

)

The values of the order

The response when i make the order... notice the values of id_carrier and shipment

Additionnal information
PrestaShop version: 1.7.5.0
I'm using react native to create the app that uses prestashop's api

Thank you for your answers in advance.

[khouloudbelguith]

Hi @mskuser1,

Thanks for your report.
I manage to reproduce the issue with PS1.7.4.4 & PS1.7.5.0.
I used this XML sent

<prestashop>
 <order>
        <id/>
        <id_address_delivery>1</id_address_delivery>
        <id_address_invoice>1</id_address_invoice>
        <id_cart>10</id_cart>
        <id_currency>1</id_currency>
        <id_lang>1</id_lang>
        <id_customer>1</id_customer>
        <id_carrier>2</id_carrier>
        <current_state>1</current_state>
        <module>ps_checkpayment</module>
        <invoice_number/>
        <invoice_date/>
        <delivery_number/>
        <delivery_date/>
        <valid>0</valid>
        <date_add/>
        <date_upd/>
        <shipping_number/>
        <id_shop_group>1</id_shop_group>
        <id_shop>1</id_shop>
        <secure_key/>
        <payment>Chèque</payment>
        <recyclable/>
        <gift/>
        <gift_message/>
        <mobile_theme/>
        <total_discounts/>
        <total_discounts_tax_incl/>
        <total_discounts_tax_excl/>
        <total_paid>57.48</total_paid>
        <total_paid_tax_incl/>
        <total_paid_tax_excl/>
        <total_paid_real>57.48</total_paid_real>
        <total_products>40.90</total_products>
        <total_products_wt>49.08</total_products_wt>
        <total_shipping/>
        <total_shipping_tax_incl/>
        <total_shipping_tax_excl/>
        <carrier_tax_rate/>
        <total_wrapping/>
        <total_wrapping_tax_incl/>
        <total_wrapping_tax_excl/>
        <round_mode/>
        <round_type/>
        <conversion_rate>1</conversion_rate>
        <reference/>
        <associations>
            <order_rows>
                <order_row>
                    <id/>
                    <product_id>3</product_id>
                    <product_attribute_id>13</product_attribute_id>
                    <product_quantity>1</product_quantity>
                    <product_name/>
                    <product_reference/>
                    <product_ean13/>
                    <product_isbn/>
                    <product_upc/>
                    <product_price/>
                    <unit_price_tax_incl/>
                    <unit_price_tax_excl/>
                </order_row>
            </order_rows>
        </associations>
    </order>
</prestashop>

In the BO => order detail, I get payment error & the shipping cost = 0£.
I attached a video record.
https://drive.google.com/file/d/1iSKRvSxDDW56F4b_oZsg1QRWvlU566e0/view
We will see how to fix it.
Thanks!

[mskuser1]

Dear Prestashop and @khouloudbelguith,

I have solved the problem after a lot of hours spent, most of them looking into PHP code. For those with the same error, the problem was with the delivery options which now has to be in a similar json format with the id_address and id_carrier: {"id_address_delivery":"id_carrier,"}.

To ensure that you don't commit the same errors as mine I will explain what you need to make a successful order:

1. create a cart with the fields: id_currency, id_lang, id_shop, id_carrier and associations (object)-> cart_rows (object)-> cart_row(array)-> id_product, quantity, id_product_attribute

2. create a customer with the fields: email, firstname, id_gender, lastname, id_shop, passwd, id_lang, active, id_default_group

3. create a address with the fields: alias, phone, city, postcode, address1, id_country, firstname, lastname, id_customer

4. edit the cart with the fields: id, id_currency, id_lang, id_shop, id_address_delivery, id_address_invoice, id_carrier, delivery_option, secure_key, id_customer

5. create a order with the fields: id_address_delivery, id_address_invoice, id_cart, id_customer, id_currency, id_lang, id_shop, id_carrier, conversion_rate, module, payment, current_state, secure_key, total_paid, total_paid_real, total_paid_tax_incl, total_products, total_products_wt

And after this you will still have a default state because no matter what you send Prestashop will ignore it and put the default one. To solve this apparently you can edit the order because prestashop only overwrites in the creation not in edits.

Prestashop... please consider improving your documentation! It just sucks really. You have a lot of complaints about it but still no improvement. I know you also have a lot of issues open (1017 at the time of post) but half of this exist because you don't have a good documentation, for example mine i wouldn't have open an issue if you had wrote somewhere that i need to set delivery_option. And your forums are fulled with people asking something without an answer.

This issue (http://forge.prestashop.com/browse/PSCSX-8736) was posted in 2017 the only post it has is from the person that posted the issue, he also found the answer, in a similar way to mine, but you somehow changed how the delivery_option is set and forgot to documented so you create a problem that was already solved.

Another issue (http://forge.prestashop.com/browse/PSCSX-8448) created in 2016 he actually got an answer (after a year) that said you were going to look into it. 2 years later we are still waiting for your response...

My issue was open for almost 5 months now with no apparent resolution, please make an effort to improve you documentation.

Best regards,

Miguel Neves

[karaya6]

Hi Miguel,
when I make

1) Create customer
2) Create Address
3) Create Cart
4) Create Order
5) Update Order (PUT method - with same data)

I think that all is ok. i had same problem like you.
Josef Francu

[stepel]

Hi @karaya6

Dont you have a payment error in your order history on the first place in your history log?

[karaya6]

Hi Stepel,
yes, I have Payment error status in order history - I know that´s not so good, but it´s usable.

[sowbiba]

I close this one. Please see https://github.com/PrestaShop/PrestaShop/issues/19906

[khouloudbelguith]

Duplicate of https://github.com/PrestaShop/PrestaShop/issues/19906