Prestashop: [BOOM-4545] Affiliates cannot access Tracking Front Stats

Created on 22 Aug 2018  路  23Comments  路  Source: PrestaShop/PrestaShop

This issue has been migrated from the Forge. Read the original ticket here.

  • _Reporter:_ DavidM27
  • _Created at:_ Sat, 30 Dec 2017 13:55:23 +0100

Fatal error: Uncaught -> Smarty: Unable to load template file './errors.tpl' in '/var/www/vhost/xxxxxxx.com/home/html/modules/trackingfront/views/templates/front/login.tpl' <- thrown in聽/var/www/vhost/xxxxxxxx.com/home/html/vendor/prestashop/smarty/sysplugins/smarty_internal_templatebase.php聽on line聽129

This error is a continuation of

  1. BOOM-3455
  • How to reproduce the issue ?

Create an affiliate without a password, check the Tracking Front Stats URL http://xxxxxxxx.com/modules/trackingfront/stats.php

1.7.2.4 1.7.4.2 1.7.6.0 1.7.6.4 Bug Minor Referrers To Do Traffic & SEO

Most helpful comment

Is there any prospect of success? THe fix from @kandiaga not work! This is so poor that ps ignor the problems of this module for so long...

All 23 comments

This comment has been migrated from the Forge. Read the original comment here.

  • _Author:_ khouloud.belguith
  • _Created at:_ Tue, 2 Jan 2018 14:22:26 +0100

Hi David,

I manage to reproduce the issue with the last version : 1.7.3.0.
I have this error

We will see how to fix it.

Best regards, Khouloud

This comment has been migrated from the Forge. Read the original comment here.

  • _Author:_ dopkay
  • _Created at:_ Mon, 21 May 2018 17:38:55 +0200

Hello, same problem here with 1.7.2.4. > cannot access Tracking Front Stats.

Did you find the solution ?

Thx

This comment has been migrated from the Forge. Read the original comment here.

  • _Author:_ khouloud.belguith
  • _Created at:_ Tue, 22 May 2018 09:28:55 +0200

Hi, karolina,

Sorry not yet, it is added to our bug roadmap.
There are some major issues to solve before this one.
So, it will probably not solved right now.
But PrestaShop is an open source project, so it can be solved before if someone submits a pull request to solve it.

Best regards, Khouloud

This comment has been migrated from the Forge. Read the original comment here.

  • _Author:_ apury
  • _Created at:_ Wed, 25 Jul 2018 19:59:25 +0200

Same problem in 1.7.3.4 Typical prestashop. Taking more than a year to fix their own modules.

This comment has been migrated from the Forge. Read the original comment here.

  • _Author:_ khouloud.belguith
  • _Created at:_ Thu, 26 Jul 2018 11:51:23 +0200

Hi anony mous,

Sorry for the delay.
There are more important issues to solve before this one.
We are a fairly small team (we're hiring!), and there's an insane amount of work before us. But our goal is to make each release significantly better than the one before.
So, it will probably not solved right now. But PrestaShop is an open source project, so it can be solved before if someone submits a pull request to solve it

Best regards, Khouloud

Hi Guys,

any progress on that issue? i am facing it since version 1.7.4.0 to 1.7.4.3

Thanks!

@dpalauzov, sorry not yet.
There are some major issues to solve before this one.
So, it will probably not solved right now.
But PrestaShop is an open source project, so it can be solved before if someone submits a pull request to solve it.

Thanks!

Hi Guys,

Happy New Year!

any movement on that issue? its been year and a half since it was opened :)

Thanks,
Dimitar

Hi,

The issue still exists in the PS1.7.5.0
image
It is not fixed yet.
There are some major issues to solve before this one.
PrestaShop is an open source project, so it can be solved before if someone submits a pull request to solve it.
Thanks for your understanding!

@khouloudbelguith Could you try to reproduce this issue with 1.7.6.0 ?

Hi @marionf,

Yes, I manage to reproduce the issue with PS1.7.6.0beta1 & the module tracking front v3.0.0
image

Thanks!

Hi,
I just fix the issue, you can now download it from the PrestaShop Offical forum website:
https://www.prestashop.com/forums/topic/1003465-free-module-tracking-front-for-17/

Hello @kandiaga

Would you be willing to make a pull request on GitHub with your code suggestion?
https://github.com/PrestaShop/PrestaShop/tree/develop

Thank you!

Hi @marionf ,
Will try to make a pull request.

Thanks.

Module is still completely unusable. Should be disabled from official repository because is not 1.7 compatbile. Thanks!

Even with removed part of code

{include file="$tpl_dir./errors.tpl"}

from login.tpl file user can't login

Hi @PrestaShark ,
We have fixed that issue and make the module compatible 1.7 please visit the official forum:
https://www.prestashop.com/forums/topic/1003465-free-module-tracking-front-for-17/

@kandiaga

Could you submit your changes here: https://github.com/PrestaShop/trackingfront/pulls ?

@kandiaga

Could you submit your changes here: https://github.com/PrestaShop/trackingfront/pulls ?

Ok, I will do.

Is there any prospect of success? THe fix from @kandiaga not work! This is so poor that ps ignor the problems of this module for so long...

@khouloudbelguith the error has no solved

Same issue with PS1.7.6.4 and the trackingfront v3.0.0.
image

Thanks!

Something news ? Is there any hope that this will be fixed?

Thanks!

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