Powertoys: Can't install 0.17.0

Created on 30 Apr 2020  路  8Comments  路  Source: microsoft/PowerToys

Environment

Windows build number: Microsoft Windows [Version 10.0.18363.778]
PowerToys version: 0.17.0

Steps to reproduce

Trying to install 0.17.0, via msi from GitHub.
Screens go blank when UAC prompt should come up.
When they come back on, installer reads:

PowerToys (Preview) setup was interrupted. Your system has not been modified. To install this program at a later time, please run the installation again. Click the Finish button to exit the Setup Wizard.

Expected behavior

Successful installation.

Actual behavior

Interrupted/failed installation.

I had 0.16.1 installed. Tried uninstalling it and then installing 0.17.0; same results. Re-installed 0.16.1 just fine.

Area-SetuInstall Issue-Bug Resolution-Doesn't apply

Most helpful comment

msiexec /i PowerToysSetup-0.17.0-x64.msi /L*VX pts17.log

Uninstalled, reinstall by just doubleclicking the MSI and it worked now. 馃し

All 8 comments

is there anything in the system event logs?

Just tried again. Generated five Information level entries in Windows Logs/Application:

Info: Beginning a Windows Installer transaction: C:\Users\asedeno\Downloads\PowerToysSetup-0.17.0-x64.msi. Client Process Id: 9260.
Info: Skipping creation of restore point (Process = C:\WINDOWS\system32\msiexec.exe /V; Description = Installed PowerToys (Preview)) as there is a restore point avaliable which is recent enough for System Restore.
Info: Ending a Windows Installer transaction: C:\Users\asedeno\Downloads\PowerToysSetup-0.17.0-x64.msi. Client Process Id: 9260.
Info: Product: PowerToys (Preview) -- Installation failed.
Info: Windows Installer installed the product. Product Name: PowerToys (Preview). Product Version: 0.17.0. Product Language: 1033. Manufacturer: Microsoft. Installation success or error status: 1602.

I can pull payloads for any of those if they're useful.

Well, we have an error code of 1602 ... now to figure out what that is :)

@asedeno
Can you try this on the command line to generate install logs:
msiexec /i <path_to_msi> /L*VX <path_to_log>
Then we can check the logfiles.

@crutkas
Error 1602 means "User cancel installation."

@htcfreek, done. I've got 8.5M of logs resulting in a successful install from that though, so not sure the logs will be helpful.

I'm going to uninstall and try again from the GUI and see if I can get you any more info to act on.

@htcfreek, done. I've got 8.5M of logs resulting in a successful install from that though, so not sure the logs will be helpful.

I'm going to uninstall and try again from the GUI and see if I can get you any more info to act on.

Did you run the MSI with (/i) or without (/s) graphical user interface

msiexec /i PowerToysSetup-0.17.0-x64.msi /L*VX pts17.log

Uninstalled, reinstall by just doubleclicking the MSI and it worked now. 馃し

Well, I can't offer more data at this point, and it successfully installed. Feel free to close this.

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