Powertoys: I can't delete PowerToys or Uninstall it

Created on 7 Mar 2020  ·  11Comments  ·  Source: microsoft/PowerToys

Environment

Windows build number: [run "ver" at a command prompt]
PowerToys version: 
PowerToy module for which you are reporting the bug (if applicable):

Steps to reproduce

Expected behavior

Actual behavior

Screenshots

Needs-Author-Feedback Needs-Repro

Most helpful comment

Go to control panel, instead of uninstall select change, then click in the option to remove. That works for me

All 11 comments

Hi @Anderson31
which version of PowerToys are your using? 0.15.1? MSI or MISX?
Did you have a previous version installed?
How are you trying to uninstall it? Running the MSI again and selecting Remove? Using the Windows 10 Settings -> Apps or using the legacy Control Panel?
Thanks.

I am so sorry to tell ,that I have install the 0.15 version .msi
I just fix the problem , but still , it won't properly delete from windows
program , then I just download from reddit the latest version and reinstall
it ,and then remove it
but there is a problem noted , I just choose to ignore it

I dont have a pic for you I am sorry

Enrico Giordani notifications@github.com 于2020年3月7日周六 下午6:56写道:

Hi @Anderson31 https://github.com/Anderson31
which version of PowerToys are your using? 0.15.1? MSI or MISX?
Did you have a previous version installed?
How are you trying to uninstall it? Running the MSI again and selecting
Remove? Using the Windows 10 Settings -> Apps or using the legacy Control
Panel?
Thanks.


You are receiving this because you were mentioned.
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apologize , it is github where I don't often reach
and my bad english

But , I am reporting the problem is it exist, i am now try to do it again ,
and see what is going on here ,maybe I can give something I dont know

Neo Anderson angiello831@gmail.com 于2020年3月7日周六 下午7:06写道:

I am so sorry to tell ,that I have install the 0.15 version .msi
I just fix the problem , but still , it won't properly delete from windows
program , then I just download from reddit the latest version and reinstall
it ,and then remove it
but there is a problem noted , I just choose to ignore it

I dont have a pic for you I am sorry

Enrico Giordani notifications@github.com 于2020年3月7日周六 下午6:56写道:

Hi @Anderson31 https://github.com/Anderson31
which version of PowerToys are your using? 0.15.1? MSI or MISX?
Did you have a previous version installed?
How are you trying to uninstall it? Running the MSI again and selecting
Remove? Using the Windows 10 Settings -> Apps or using the legacy Control
Panel?
Thanks.


You are receiving this because you were mentioned.
Reply to this email directly, view it on GitHub
https://github.com/microsoft/PowerToys/issues/1490?email_source=notifications&email_token=ABPRTIIW3UXPZSQCRVWR5L3RGIR7RA5CNFSM4LDOSTCKYY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOEODWIPQ#issuecomment-596075582,
or unsubscribe
https://github.com/notifications/unsubscribe-auth/ABPRTIOSB657PRZHN3GZSKTRGIR7RANCNFSM4LDOSTCA
.

1.) use your native language and we'll translate.
2.) why are you downloading the file off Reddit instead of Github? highly suggest only get files from official sources

I am so sorry to tell ,that I have install the 0.15 version .msi I just fix the problem , but still , it won't properly delete from windows program , then I just download from reddit the latest version and reinstall it ,and then remove it but there is a problem noted , I just choose to ignore it I dont have a pic for you I am sorry

thanks for the reply , and that bug didn't show up again, I can't give any
screenshot , thank you for you concern

Clint Rutkas notifications@github.com 于2020年3月10日周二 上午12:34写道:

1.) use your native language and we'll translate.
2.) why are you downloading the file off Reddit instead of Github? highly
suggest only get files from official sources

I am so sorry to tell ,that I have install the 0.15 version .msi I just
fix the problem , but still , it won't properly delete from windows program
, then I just download from reddit the latest version and reinstall it ,and
then remove it but there is a problem noted , I just choose to ignore it I
dont have a pic for you I am sorry


You are receiving this because you were mentioned.
Reply to this email directly, view it on GitHub
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Go to control panel, instead of uninstall select change, then click in the option to remove. That works for me

THANKS ANYWAY ,I already deleted it , appreciate it

Fidel Roman notifications@github.com 于2020年5月28日周四 上午3:36写道:

Go to control panel, instead of uninstall select change, then click in the
option to remove. That works for me


You are receiving this because you were mentioned.
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being tracked in https://github.com/microsoft/PowerToys/issues/2012

Windows 10 Settings -> Apps -> Apps & features

I had installed PowerToys-0.18.1-x64 (via MSI installer). It had the same problem while uninstalling from control panel. I was able to delete it by going to the setup file and then selecting the remove button. The setup file that is available on Microsoft website should do the trick. For some reason control panel or settings app will fail you. This is a preview version so hopefully they will rectify it.

I had installed PowerToys-0.18.1-x64 (via MSI installer). It had the same problem while uninstalling from control panel. I was able to delete it by going to the setup file and then selecting the remove button. The setup file that is available on Microsoft website should do the trick. For some reason control panel or settings app will fail you. This is a preview version so hopefully they will rectify it.

Old control panel won’t do it. We are looking into fixing this. Being tracked in #2012 now we know how people get to the old panel.

Got same problem while update and uninstall.
Current version is 0.21.1. Always shows this:
image

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