Polls: Issue listing or creating polls [NC16]

Created on 27 Jan 2020 · 16Comments · Source: nextcloud/polls

What is going wrong?

Since update I cannot list or create polls
Since updating to 1.1.6 I see only the spinning circle when I click on any of the poll lists, or the button to create a new poll. Despite waiting several minutes.

Steps to reproduce

Go to Nextcloud
Click on Polls
Click "Add new Poll" or any of the lists

Expected behaviour

I expect that the page for adding a new poll, or the list of polls, would load.

Actual behaviour

Circle spins forever

Server configuration detail

Operating system: Linux 4.19.88-Unraid #1 SMP Mon Dec 9 11:16:40 PST 2019 x86_64

Webserver: nginx/1.16.1 (fpm-fcgi)

Database: mysql 10.4.11

PHP version:

7.3.13
Modules loaded: Core, date, libxml, pcre, zlib, filter, hash, readline, Reflection, SPL, session, cgi-fcgi, bz2, ctype, curl, dom, fileinfo, ftp, gd, gmp, iconv, intl, json, ldap, mbstring, openssl, pcntl, PDO, pgsql, posix, standard, SimpleXML, smbclient, sodium, sqlite3, xml, xmlwriter, zip, exif, imap, mysqlnd, pdo_pgsql, pdo_sqlite, Phar, xmlreader, pdo_mysql, apcu, igbinary, redis, memcached, imagick, mcrypt, libsmbclient, Zend OPcache

Nextcloud version: 16.0.5 - 16.0.5.1

Updated from an older Nextcloud/ownCloud or fresh install:

Where did you install Nextcloud from: docker

Signing status

Array
(
)

List of activated apps

Enabled:
 - accessibility: 1.2.0
 - activity: 2.9.1
 - bruteforcesettings: 1.5.0
 - calendar: 1.7.2
 - cloud_federation_api: 0.2.0
 - comments: 1.6.0
 - contacts: 3.1.8
 - dav: 1.9.2
 - federatedfilesharing: 1.6.0
 - federation: 1.6.0
 - files: 1.11.0
 - files_pdfviewer: 1.5.0
 - files_rightclick: 0.15.1
 - files_sharing: 1.8.0
 - files_texteditor: 2.8.0
 - files_trashbin: 1.6.0
 - files_versions: 1.9.0
 - files_videoplayer: 1.5.0
 - firstrunwizard: 2.5.0
 - gallery: 18.3.0
 - issuetemplate: 0.6.0
 - logreader: 2.1.0
 - lookup_server_connector: 1.4.0
 - maps: 0.1.4
 - nextcloud_announcements: 1.5.0
 - notes: 3.1.1
 - notifications: 2.4.1
 - oauth2: 1.4.2
 - password_policy: 1.6.0
 - polls: 1.1.6
 - privacy: 1.0.0
 - provisioning_api: 1.6.0
 - recommendations: 0.4.0
 - serverinfo: 1.6.0
 - sharebymail: 1.6.0
 - support: 1.0.0
 - survey_client: 1.4.0
 - systemtags: 1.6.0
 - tasks: 0.11.3
 - theming: 1.7.0
 - twofactor_backupcodes: 1.5.0
 - twofactor_totp: 3.0.1
 - updatenotification: 1.6.0
 - viewer: 1.1.0
 - workflowengine: 1.6.0
Disabled:
 - admin_audit
 - encryption
 - files_external
 - user_ldap

Configuration (config/config.php)

{
    "memcache.local": "\\OC\\Memcache\\Redis",
    "redis": {
        "host": "***REMOVED SENSITIVE VALUE***",
        "port": 6379
    },
    "memcache.locking": "\\OC\\Memcache\\Redis",
    "datadirectory": "***REMOVED SENSITIVE VALUE***",
    "instanceid": "***REMOVED SENSITIVE VALUE***",
    "passwordsalt": "***REMOVED SENSITIVE VALUE***",
    "secret": "***REMOVED SENSITIVE VALUE***",
    "trusted_domains": [
        "karbonated.asuscomm.com:443",
        "nextcloud.karbon.site:443"
    ],
    "dbtype": "mysql",
    "version": "16.0.5.1",
    "trusted_proxies": "***REMOVED SENSITIVE VALUE***",
    "overwrite.cli.url": "https:\/\/nextcloud.karbon.site",
    "overwritehost": "nextcloud.karbon.site",
    "overwriteprotocol": "https",
    "dbname": "***REMOVED SENSITIVE VALUE***",
    "dbhost": "***REMOVED SENSITIVE VALUE***",
    "dbport": "",
    "dbtableprefix": "oc_",
    "mysql.utf8mb4": true,
    "dbuser": "***REMOVED SENSITIVE VALUE***",
    "dbpassword": "***REMOVED SENSITIVE VALUE***",
    "installed": true,
    "mail_smtpmode": "smtp",
    "mail_smtpsecure": "ssl",
    "mail_sendmailmode": "smtp",
    "mail_from_address": "***REMOVED SENSITIVE VALUE***",
    "mail_domain": "***REMOVED SENSITIVE VALUE***",
    "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
    "mail_smtpport": "465",
    "mail_smtpauth": 1,
    "mail_smtpauthtype": "LOGIN",
    "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
    "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
    "maintenance": false,
    "theme": "",
    "loglevel": 2,
    "twofactor_enforced": "true",
    "twofactor_enforced_groups": [],
    "twofactor_enforced_excluded_groups": []
}

Are you using external storage, if yes which one: no

Are you using encryption: false

Are you using an external user-backend, if yes which one: no

Client configuration

Browser: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:72.0) Gecko/20100101 Firefox/72.0

Operating system: Windows 10

Logs

Browser log

Screenshots

Information about your polls installation

Polls version? (1.1.6)

Fresh installation or update from a prior version (from which one)? Update from previous (1.1.5)

How did you install this version?(Appstore or describe installation) Appstore

Information about your Instance of Nextcloud/ownCloud

Nextcloud or ownCloud? Nextcloud

bug

Source

scottpk

Most helpful comment

Am I right, if you all have NC16 installed? I just setup an 16 instance, where I have the problem too.
Seems that the routing system has changed and handels the given routes in the routes.php another way.

You can manually fix this by commenting out the line 30 in the following code .

https://github.com/nextcloud/polls/blob/802ad73f1b04441edbc62a73df138e506cc4cbb8/appinfo/routes.php#L29-L31

This was introduced in 1.1.6 to rewrite old public links to the new route. In NC16 this seems to be a problem, because /polls/ is a controller route for calling the backend. We have to change the routes to avoid this conflict. A bugfix will follow this week in this repo. Appstore release will take some time, because @v1r0x is rather busy and is the release manager for this app.

Thanks for reporting this issue.

dartcafe on 27 Jan 2020

👍5

All 16 comments

Seeing the same issue on a fresh install after downloading the polls app.

luke-clifton on 27 Jan 2020

@luke-clifton Which polls update way did you go? From 1.0.0 or an RC?

I mean: Had you ever installed polls before?

dartcafe on 27 Jan 2020

@scottpk Some logs in the admin's log or in the JS console?

dartcafe on 27 Jan 2020

@scottpk Grr. I always miss the collapsed entries.

dartcafe on 27 Jan 2020

Just made a few installation ways.

fresh install ✔️
Update from 1.0.0 ✔️
switching from dev branch to master (with 1.1.6) ✔️

Both on test, dev and production systems. Still no problem.

Possible causes:

cache issue
proxy issue
magic

Could you send me your DB structure?
Or all poll tables for inspection?

Secure upload of files is possible here: https://nc.yagst.de/index.php/s/i8LrNyJRyAcjc72

dartcafe on 27 Jan 2020

i have the same issue, i updated from 1.0.0 to 1.1.6, and i just see the spinning circle, when opening the app. nextcloud-version is 16.0.7

additionally, when the app is activated, when going to

Settings -> Overview

the page does not load either.

tron65 on 27 Jan 2020

I didn't update. First time using nextcloud, and I just installed the app via the UI.

I do get this on the browser console output.

JQMIGRATE: Migrate is installed, version 1.4.1 main.js:278:521
TypeError: "t.list.filter is not a function"
    allPolls polls.js:41
    e vuex.esm.js:777
    h/</o[n]</< vuex.esm.js:95
    VueJS 3
    get vuex.esm.js:567
    r vuex.esm.js:924
    VueJS 3
    Navigation Navigation.vue:1
    VueJS 7
    Z es.promise.js:114
    r microtask.js:26
vue.esm.js:1897:4
    VueJS 10
    Z es.promise.js:114
    r microtask.js:26
TypeError: "t.list.filter is not a function"
    allPolls polls.js:41
    e vuex.esm.js:777
    h/</o[n]</< vuex.esm.js:95
    VueJS 3
    get vuex.esm.js:567
    r vuex.esm.js:924
    VueJS 3
    filteredList PollList.vue:82
    VueJS 3
    sortedList PollList.vue:97
    VueJS 3
    h PollList.vue:1
    VueJS 7
    Z es.promise.js:114
    r microtask.js:26
vue.esm.js:1897:4
    VueJS 10
    Z es.promise.js:114
    r microtask.js:26

luke-clifton on 27 Jan 2020

Same error:
Nextcloud 16
Upgrade to 1.1.6
Firefox 72

TypeError: "t.list.filter is not a function"
allPolls polls.js:41
e vuex.esm.js:777

brtptrs on 27 Jan 2020

👍2

Well this is behind letsencrypt container which I am using to allow me to
use HTTPS and keep my files private. I do have Redis cache too. It doesn't
seem they've caused issues with the rest of Nextcloud though.

FYI I did try the direct link to a poll I had created last year and that
did load the poll. So it seems it's just these lists and the creating a new
poll which have an issue.

Also I did switch over to Edge, and that had the same issue.

I'm a microsoftie by day... I'm assuming MariaDB is similar to SQL Server?
I will try to export the database structure.

On Mon, Jan 27, 2020, 2:08 AM René Gieling notifications@github.com wrote:

Just made a few installation ways.

fresh install ✔️

Update from 1.0.0 ✔️

switching from dev branch to master (with 1.1.6) ✔️

Both on test, dev and production systems. Still no problem.

Possible causes:

cache issue

proxy issue

magic

Could you send me your DB structure?
Or all poll tables for inspection?

Secure upload of files is possible here:
https://nc.yagst.de/index.php/s/i8LrNyJRyAcjc72

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scottpk on 27 Jan 2020

What do you get when calling https://yourdomain.com/index.php/apps/polls/poll/list/ ?

dartcafe on 27 Jan 2020

I get an empty page and the following in the javascript console:

Content Security Policy: The page’s settings blocked the loading of a resource at inline (“script-src”). 2 utils.js:35:9
JQMIGRATE: Migrate is installed, version 1.4.1 main.js:278:531
This page uses the non standard property “zoom”. Consider using calc() in the relevant property values, or using “transform” along with “transform-origin: 0 0”. main.js:160:6103
The escapeHTML library is deprecated! It will be removed in nextcloud 19. main.js:750:58
The escapeHTML library is deprecated! It will be removed in nextcloud 19. 8 main.js:750:58
Content Security Policy: The page’s settings blocked the loading of a resource at http://##/apps/updatenotification/img/notification.svg (“img-src”). notifications.js:7:44095
Content Security Policy: The page’s settings blocked the loading of a resource at http://##/apps/updatenotification/img/notification.svg (“img-src”). notifications.js:7:40967
Content Security Policy: The page’s settings blocked the loading of a resource at http://##/apps/updatenotification/img/notification.svg (“img-src”). notifications.js:7:44095
Content Security Policy: The page’s settings blocked the loading of a resource at http://##/apps/updatenotification/img/notification.svg (“img-src”). notifications.js:7:40967
Content Security Policy: The page’s settings blocked the loading of a resource at http://##/apps/updatenotification/img/notification.svg (“img-src”). notifications.js:7:44095
Content Security Policy: The page’s settings blocked the loading of a resource at http://###/apps/updatenotification/img/notification.svg (“img-src”). notifications.js:7:40967
Content Security Policy: The page’s settings blocked the loading of a resource at http://###/apps/updatenotification/img/notification.svg (“img-src”). notifications.js:7:44095
Content Security Policy: The page’s settings blocked the loading of a resource at http://##/apps/updatenotification/img/notification.svg (“img-src”). notifications.js:7:40967
Content Security Policy: The page’s settings blocked the loading of a resource at http://###/apps/updatenotification/img/notification.svg (“img-src”). notifications.js:7:44095
Content Security Policy: The page’s settings blocked the loading of a resource at http://###/apps/updatenotification/img/notification.svg (“img-src”). notifications.js:7:40967
Content Security Policy: The page’s settings blocked the loading of a resource at http://###/apps/nextcloud_announcements/img/app-dark.svg (“img-src”). notifications.js:7:44095
Content Security Policy: The page’s settings blocked the loading of a resource at http://###/apps/nextcloud_announcements/img/app-dark.svg (“img-src”). notifications.js:7:40967
Source map error: Error: NetworkError when attempting to fetch resource.
Resource URL: https://##/core/js/dist/main.js?v=c55161b9-5
Source Map URL: main.js.map

Source map error: Error: NetworkError when attempting to fetch resource.
Resource URL: https://##/apps/notifications/js/notifications.js?v=c55161b9-5
Source Map URL: notifications.js.map

vilim on 27 Jan 2020

You can manually fix this by commenting out the line 30 in the following code .

https://github.com/nextcloud/polls/blob/802ad73f1b04441edbc62a73df138e506cc4cbb8/appinfo/routes.php#L29-L31

Thanks for reporting this issue.

dartcafe on 27 Jan 2020

👍5

Or update to NC17 or 18. :-)

dartcafe on 27 Jan 2020

You’re right, I updated to 17.0.2 and now it loads up OK. Thanks for looking into it!
From: René Gieling
Sent: Monday, January 27, 2020 2:40 PM
To: nextcloud/polls
Cc: Scott K; Mention
Subject: Re: [nextcloud/polls] Issue listing or creating polls (#787)

Or update to NC17 or 18. :-)
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You are receiving this because you were mentioned.
Reply to this email directly, view it on GitHub, or unsubscribe.

scottpk on 28 Jan 2020

👍1

The fix from https://github.com/nextcloud/polls/issues/787#issuecomment-578916682 solved the Problem for us on NC16.
Thank you

brtptrs on 28 Jan 2020

@dartcafe I would like to propose to pin this issue at least until the fix is released to the appstore.

And using this opportunity:
Thank you very much for your extensive efforts in creating and fixing the new 1.x release! And thanks to all the reviewers and bug hunters as well :+1: Your work is highly appreciated.