Plugin.video.netflix: Can't login on Netflix plugin - Incorrect password

[arnaudcoz]

Bug report

Hello,
since 7 days I cannot login to the Netflix plugin :"password incorrect"
I tried login/password on a different system : it is working
I tried to reinstall libre elec and everything, same issue.
Thank you

Your Environment

• Netflix add-on version: 0.16.4
• Operating system version/name: libre elec.9.2.0
• Device model: raspberry pi 3+

Used Operating system:

• [ ] Android
• [ ] iOS
• [ ] Linux
• [ ] OSX
• [x] Raspberry-Pi
• [ ] Windows

Describe the bug

Debug log

The debug log can be found from this link:

To new users with Incorrect password problem

A new login system has been added,
is called "Authentication key"

In the readme all the information
https://github.com/CastagnaIT/plugin.video.netflix#login-with-authentication-key

~A new login solution is in test, will be released next days~

~The test files are on this comment:~
~https://github.com/CastagnaIT/plugin.video.netflix/issues/502#issuecomment-684824673~

~I suggest instead to use the test, to wait for the new release~

[vteccorp]

Hello
There is something about it. Couple days ago Netflix on "Beelink GT King TV BOX/CoreELEC/Kodi" stopped working. Today I logged out from the Netflix on PC and phone... and there is the same problem - INCORRECT PASSWORD! Now I can't log in from any device.
I think there can be two reasons: There is a data leak or Netflix began blocking shared family accounts (I share my account with my friends because in my country even family account is too expensive). First I need to contact my friends and try to change account password.

PS Or simply Your right CastagnaIT ...maybe the algorithm went crazy after the last update! :)

[CastagnaIT]

I don't know in your country,
but here in italy netflix is implementing a block of the accounts shared between multiple users, who are not family members

but it's seem not implemented yet,
but we have been ~unofficially~ warned by the newspapers,
(i just read a statement from the CEO, and it is official)

I can assure you that there has been no change in the operation of the login code

it is rumored on the net that netflix tracks the location from where the login is made
but at the moment we don't know anything, i find a totally wrong policy

I hope it's just a temporary problem

---

EDIT 12/05/2020

To all users and future users

Each case that emerges seems different so it becomes impossible to find a common meeting point to try to understand how to solve the problem, then just writing here that it doesn't work is totally useless...

1) Check if Netflix automatically reset your password for suspicious activity (notice by e-mail)
2) Provide a FULL debug log BY FOLLOW INSTRUCTION IN THE README
3) Explain if you use netflix only from the Kodi library, and how often you open and browse the add-on
4) Explain what operations you were doing when it happened, or did you do the last time you used
5) Let me know if the device stays with Kodi on 24 hours a day, without ever closing Kodi or turning off the device

In the Wiki there is a temporary solution, but, this will cancel any possibility of future testing in your system:
https://github.com/CastagnaIT/plugin.video.netflix/wiki/FAQ-%28Errors%29#email-or-password-is-incorrect

[arnaudcoz]

Hello,
how can we explain that I can use Netflix on Mac OS Catalina with chrome and cannot with the same login/password on LibreELEC : "password incorrect" ?
thank you

[Essam311]

I had the same problem of the incorrect password today with the Netflix add-on v1.0.0, I checked my email and I got this message from Netflix telling me to reset my password, I changed the password and the problem of the incorrect password solved for me (the problem of the incorrect password happened after I deleted Kodi folder multiple times and installed the Netflix add-on every time).

[CastagnaIT]

is not version 1.0.0 happens with all versions
I don't know what kind of things netflix is changing, but it's clearly related to what i wrote earlier
no matter if it was not shared, they most likely modified the protection algorithms

[Essam311]

@CastagnaIT I understand that it happens on all the versions, I just was referring to the version I was using, and the excessive login at a short time could result in Netflix changing the password by itself same as using a VPN or sharing the accounts.

[arnaudcoz]

Hello,
i have just installed v 1.0.0
still the "incorrect password" issue.
then I delete everything in the directory : LibreELEC:~/.kodi/userdata/addon_data/plugin.video.netflix/database
try to log on : same issue again.

[arnaudcoz]

Do i have to reset password data base ? is it located in LibreELEC:~/.kodi/userdata/addon_data/plugin.video.netflix/database ?
thank you

[CastagnaIT]

, and the excessive login at a short time

this does not happen,
login is done only first time (when you receive the e-mail notification), all subsequent times it does not happen because it uses cookies as it does in the browser, so it resumes the same session left pending

[CastagnaIT]

Do i have to reset password data base ? is it located in LibreELEC:~/.kodi/userdata/addon_data/plugin.video.netflix/database ?
thank you

it should not be necessary to delete the database,
so you lose all your data

you can delete files:

• COOKIE_xxxxxxx
• msl_data.json

[Essam311]

@CastagnaIT I had to delete Kodi folder and install the Netflix add-on and everything and enter my email and password for testing many times. Not just a regular logout and login.

[CastagnaIT]

if you delete everything and start from scratch, and after works
can mean anything...
before deleting everything it was necessary to do take intermediate steps, this way it doesn't help

[CastagnaIT]

@arnaudcoz provide a debug log
instruction in Readme https://github.com/CastagnaIT/plugin.video.netflix#something-doesnt-work
after enabled debug and debug verbose, reboot Kodi before take the log

[Essam311]

@CastagnaIT Deleting Kodi folder not because I was trying to fix the problem of the incorrect password, I was trying to modify the Netflix add-on and testing if what I did will work or not in a clean installation, I think deleting Kodi folder and installing the Netflix add-on many times in a short time and entering my password and email triggered Netflix to change my password by itself, this happened to me before long time ago while using 0.13.XX versions, and this is the reason checking my email was the first thing I did. Not saying there anything wrong with the Netflix add-on, just saying that signing in Netflix too many times in a short period of time may trigger Netflix to think the account is compromised based on my experience with deleting Kodi folder many times and installing the Netflix add-on clean installation every time which requires entering my email and password many times in a short amount of time.

[arnaudcoz]

Hello,
You are right, I had to change the password on Netflix website.
it is doing fine now.
thank you

[brhnsfrn]

Ok, guys. I have a problem.

After changing my password, I started using Netflix without any problem. Then Netflix sent an e-mail for suspicious transactions. I completely reset my RPI device and reloaded it again. I installed Netflix and started installations. The system gave the username or password incorrect error after
downloading the widevine CDM. Then it threw me out of Netflix. When I tried logging in again, it gave a password error. What's the problem? I do not want to change my password again because Netflix says it as a suspect .

[CastagnaIT]

can you take this test?
-Reset again the netflix password
-Reinstall again (only) netflix addon

NOW BEFORE open the addon,
1)Enable Kodi debug
2)Open context menu from Netflix addon icon (without open addon), select "Settings"
In expert Settings, change Debug to Verbose, Press OK

Only now, login, when it stops for incorrect password extract the Kodi log and attach here or use hastebin

[CastagnaIT]

I experienced the problem today,
I haven't logged in to netflix on my android for about 10 days
then when kodi started up, netflix reset my password

Fortunately in my device i always leave the debugging enabled
apparently it seems to be caused by some expired cookies

Unfortunately, no one gave me a log to make a comparison
so i will have to wait for the cookies to expires again to get a confirmation of this theory

[DieHardjagged]

Well, i first thought the Addon stole my Account + Password since i could not login via my Computer, at least i know now that Netflix fucked up.
That will be fun to explain to my Brother though, who is the account owner, as to why he has to change the password.
But still, thanks for the Addon, it worked perfect when it did during this one day.
Edit: Huh strange, i asked my other Brother and he showed me that he could login to Netflix with his Iphone without a problem, yet i still cant login via my PC.

[joaomamede]

I have the same buy only with the plugin. I don't know if the cookies are still valid, but, I can access with computer, tablet, Tvsmarttv, with the kodi plugin it throws me a incorrect password.

[adlerweb]

Same here. Logins with other devices work, Add-In fails during login (first start login). No mails from netflix.

2020-04-17 19:46:14.650 T:140164146462912   DEBUG: ------ Window Deinit (DialogKeyboard.xml) ------
2020-04-17 19:46:14.913 T:140161602295552   DEBUG: [plugin.video.netflix (1)] Handling HTTP IPC call to login
2020-04-17 19:46:14.918 T:140161743574784   DEBUG: [plugin.video.netflix (0)] Handling HTTP POST IPC call to login
2020-04-17 19:46:14.918 T:140161743574784   DEBUG: [plugin.video.netflix (0)] Executing GET request to https://www.netflix.com/profiles/manage
2020-04-17 19:46:15.737 T:140161743574784   DEBUG: [plugin.video.netflix (0)] Request took 0.196685s
2020-04-17 19:46:15.738 T:140161743574784   DEBUG: [plugin.video.netflix (0)] Request returned statuscode 200
2020-04-17 19:46:15.738 T:140161743574784   DEBUG: [plugin.video.netflix (0)] Call to _request_call took 197ms
2020-04-17 19:46:15.738 T:140161743574784   DEBUG: [plugin.video.netflix (0)] Extracting reactContext JSON
2020-04-17 19:46:15.752 T:140161743574784   DEBUG: [plugin.video.netflix (0)] Call to extract_json took 15ms
2020-04-17 19:46:15.752 T:140161743574784   DEBUG: [plugin.video.netflix (0)] Extracting api urls from webpage
2020-04-17 19:46:15.752 T:140161743574784   DEBUG: [plugin.video.netflix (0)] Extracted {u'browser_info_version': u'78.0.3904.92'}
2020-04-17 19:46:15.752 T:140161743574784   DEBUG: [plugin.video.netflix (0)] Extracted {u'auth_url': u'XXXXXXXXXXXXXXX'}
2020-04-17 19:46:15.752 T:140161743574784   ERROR: [plugin.video.netflix (0)] Could not extract [u'models', u'playerModel', u'data', u'config', u'ui', u'initParams', u'apiUrl']
2020-04-17 19:46:15.752 T:140161743574784   DEBUG: [plugin.video.netflix (0)] Extracted {u'request_id': u'XXXXXXXXXXXXXXXX'}
2020-04-17 19:46:15.752 T:140161743574784   ERROR: [plugin.video.netflix (0)] Could not extract [u'models', u'playerModel', u'data', u'config', u'core', u'assets', u'core']
2020-04-17 19:46:15.752 T:140161743574784   ERROR: [plugin.video.netflix (0)] Could not extract [u'models', u'playerModel', u'data', u'config', u'ui', u'initParams', u'uiVersion']
2020-04-17 19:46:15.752 T:140161743574784   DEBUG: [plugin.video.netflix (0)] Extracted {u'api_endpoint_root_url': u'https://www.netflix.com/api'}
2020-04-17 19:46:15.752 T:140161743574784   DEBUG: [plugin.video.netflix (0)] Extracted {u'browser_info_os_version': u'0.0.0'}
2020-04-17 19:46:15.752 T:140161743574784   DEBUG: [plugin.video.netflix (0)] Extracted {u'browser_info_os_name': u'Linux'}
2020-04-17 19:46:15.752 T:140161743574784   DEBUG: [plugin.video.netflix (0)] Logging in...
2020-04-17 19:46:15.760 T:140161743574784   DEBUG: [plugin.video.netflix (0)] Executing POST request to https://www.netflix.com/login
2020-04-17 19:46:16.102 T:140161743574784   DEBUG: [plugin.video.netflix (0)] Request took 0.07391s
2020-04-17 19:46:16.102 T:140161743574784   DEBUG: [plugin.video.netflix (0)] Request returned statuscode 200
2020-04-17 19:46:16.102 T:140161743574784   DEBUG: [plugin.video.netflix (0)] Call to _request_call took 74ms
2020-04-17 19:46:16.102 T:140161743574784   DEBUG: [plugin.video.netflix (0)] Extracting session data...
2020-04-17 19:46:16.102 T:140161743574784   DEBUG: [plugin.video.netflix (0)] Extracting reactContext JSON
2020-04-17 19:46:16.112 T:140161743574784   DEBUG: [plugin.video.netflix (0)] Call to extract_json took 9ms
2020-04-17 19:46:16.112 T:140161743574784   ERROR: [plugin.video.netflix (0)] Login not valid, error code incorrect_password
2020-04-17 19:46:16.112 T:140161743574784   DEBUG: [plugin.video.netflix (0)] Call to extract_session_data took 9ms

[mo123]

Running a Mi Box with Android 8 and the addon always says my Netflix password is incorrect.
Tried Kodi 18 Leia and Matrix and different versions of the addon.
On all my other Android devices, tv & phone with different networks, Netflix works fine.
Anyone else with a Mi Box Android 8 that found a solution?

[showmak]

I highly appreciate @CastagnaIT for his great work, and I need a reply from him for peace of mind only.

This is a serious concern, I have a premium account but the Netflix app on my 2015 Nvidia Shield doesn’t support Atmos format. The only way I can get the Atmos format is through this add on.

The concern is, will my login credentials be exposed to anyone other than Netflix? Will Netflix know I am using the add on? Please let me know.

[CastagnaIT]

yes my dog now know your password and watch sex education...😂

so in the Wiki there are all your answers

[showmak]

yes my dog now know your password and watch sex education...😂

so in the Wiki there are all your answers

Lol, thank you for the quick reply. I read the Wiki and indeed the answer to my concern is there.

Please stay safe.

[mackal]

I'm getting login errors like @adlerweb now too :/

[cesarpuig]

I have exactly the same problem

[CastagnaIT]

@mackal have you resolved?
if you have not resolved, can you provide a full log with verbose nf debug enabled?

[mackal]

@mackal have you resolved?
if you have not resolved, can you provide a full log with verbose nf debug enabled?

Turns out my brother changed the password again, but my browser sessions was never killed and I just assumed I had the right password still (last time the password changed, I had to relogin on browser as well ...), sorry I can't provide more help :(

[sajo84]

Having an identical issue; Netflix is working on my Laptop, my Smartphone but not on my Kodi.

01_KODI.log

[CastagnaIT]

Turns out my brother changed the password again, but my browser sessions was never killed and I just assumed I had the right password still (last time the password changed, I had to relogin on browser as well ...), sorry I can't provide more help :(

if he changed password is normal that report invalid password...
but does not happen immediately here on python we can't reproduce the website in full, so it's impossible to solve all particular cases

---

To all users and future users

Each case that emerges seems different so it becomes impossible to find a common meeting point to try to understand how to solve the problem, then just writing here that it doesn't work is totally useless...

1) Check if Netflix automatically reset your password for suspicious activity (notice by e-mail)
2) Provide a FULL debug log BY FOLLOW INSTRUCTION IN THE README
3) Explain if you use netflix only from the Kodi library, and how often you open and browse the add-on
4) Explain what operations you were doing when it happened, or did you do the last time you used
5) Let me know if the device stays with Kodi on 24 hours a day, without ever closing Kodi or turning off the device

In the Wiki there is a temporary solution, but, this will cancel any possibility of future testing in your system:
https://github.com/CastagnaIT/plugin.video.netflix/wiki/FAQ-%28Errors%29#email-or-password-is-incorrect

[sajo84]

I hope I did now the correct debugging
01_KODI.log
I use LIBREELEC on KODI 18, Netflix Addon 1.2.2
Kodi always ON (24/7)

[CastagnaIT]

@sajo84 your problem is another again different to others,

i see this:

2020-05-12 14:53:44.641 T:1790935936   DEBUG: [plugin.video.netflix (3)] It is not possible to get a system UUID creating a new UUID

I will provide you with a modified version for testing, then you will need to provide me a log with the modified version, so i can verify where the problem is coming from

[CastagnaIT]

@sajo84 install and give me a new log thanks
plugin.video.netflix_1.2.2_20200512_rpi_t1.zip

[sajo84]

Here we go with new Debug log
01_KODI.log
Thanks for your help.

[CastagnaIT]

@sajo84 again wrong log no nf debug

[sajo84]

New
01_KODI_NEW.log

[CastagnaIT]

Found the issue, install this:
plugin.video.netflix_1.2.2_20200512_rpi_t2.zip

then you will have to logout and redo the login

[sajo84]

I've activated the Debug-logging on Kodi settings => System and set logging level on Netflix Addon to Verbose with the new plugin.video.netflix_1.2.2_20200512_rpi_t2. (I do not see how to activate nf debug)
Same issue:
01_KODI.log

[CastagnaIT]

you have do Logout? settings>logout?

i do not see the Logout executed in log

[sajo84]

Hi,
After changing the password, it is working again! :)

[mhutzsch]

having a "+" sign in the account email causes this issue. Simply change your accounts adress to something else:
foo.[email protected] <- is not working
foo.[email protected] <- is working

[CastagnaIT]

@mhutzsch
can you make a login test with email with plus "+" sign?:
(take the version you need)
Kodi18: plugin.video.netflix_1.4.0_20200613.zip
Kodi19: plugin.video.netflix_1.4.0+matrix.1_20200613.zip

[mhutzsch]

@CastagnaIT thanks for fixing it. Will try later and report (not sure if I find some time today for, if not tmr)

[mhutzsch]

@CastagnaIT didnt't work. See attached kodi.log
(Ignore the parts in the log where I uninstalled and reinstalled the plugin, I just wanted to be on the offical one instead of the patched version. The 401 caused by too many requests can be ignored as well)

I tried it the following way:

• Installed official netflix plugin from repo
• Logged in into netflix
• Streamed videso
• installed patched version
• logged out from netflix
• changed netflix mail adress to something with "+" ([email protected])
• restartet kodi
• logged in into netflix with patched version
• login works
• streaming video causes error:
  ERROR: [plugin.video.netflix (0)] {"entityauthdata": {"authdata": {"pubkeyid": "MSL_TRUSTED_NETWORK_SERVER_KEY", "identity": "Netflix"}, "scheme": "RSA"}, "errordata": "eyJpbnRlcm5hbGNvZGUiOjIwNTAwNywibWVzc2FnZWlkIjo5NDU4MTczMDUyNjA0MzAsImVycm9yY29kZSI6NywiZXJyb3Jtc2ciOiJFbWFpbCBvciBwYXNzd29yZCBpcyBpbmNvcnJlY3QuIiwidGltZXN0YW1wIjoxNTkyMDcxMzM3fQ==", "signature": "cqVFma0L+gD9Yk73bAOI3yExsEpPEmjkwaJRChPAyezMnlRDpho+O2fMHehdYUmvIWgns49KOsx405qb6ICtRGgE1gCvvbnRnBXM069fXjnV6TM8T0JqboE8lFYvb2NxbIz+0HSajz6J947sxg3+Ly/4YYB0IPWssNoojtSBGbMyiQYbj1SJuuauo4NrsojCj9EYOpxqoD1DxJoMc67yCwy70BHqXZ/JyFvTWGrssIwQyK2JdF89vsxoakA3a/Z5mQU4J94L4WlBdjIMa0maJHR2JR314YOG1L/Yo2zx7Idk7g0qgAPmUAgKCJZWw14tDuJ/TS/Y2EColMwSUWJQVw=="}
  For me, you don't need to do any further investigation. I can live with the workaround not having ay suspicious signs in my account.
  kodi.log

[CastagnaIT]

but it does raise a question for me,
can other special characters than "+" cause problem with login/playback?
can countries that using special characters have difficulties?

i will add in to todo list

[mhutzsch]

Well, it could be an unexpected behaviour in the netflix api...

[Air-w0lf]

@CastagnaIT thanks for your work on this plugin. I am having the same error as @adlerweb I think using the latest 1.7.1 plugin on Leia.

[DELETED - no log text in message content]

See attached log file (I've enabled DEBUG/verbose).

kodi.log

I am using an e-mail address with format firstname.[email protected] and the password has a special character in it. Could these be causing issues? I am also from New Zealand so I don't know if there's any weird regional problem?

Just like @adlerweb I have no problems logging into Netflix on other devices, browsers, apps. I haven't been locked out or forced to reset the password.

Let me know if I can help further...

[CastagnaIT]

@Air-w0lf your email has no particular special characters,
can you write here the special characters used for password? (also intended with characters with particular accents dots etc..)

[Air-w0lf]

@Air-w0lf your email has no particular special characters,
can you write here the special characters used for password? (also intended with characters with particular accents dots etc..)

Thanks @CastagnaIT for the prompt response. The only special character in the password is '@' and everything else is just regular English letters and numbers. If it was up to me I would have changed the password already to test my theory but this is a shared premium account with four people using it and so I don't want to cause them problems if possible!

[CastagnaIT]

it would have saved me a lot of time,
i will try to use a password with the "@"
i will let you know next days

the @ is at start/end or between the password text?

[ravenjmsa]

Hi,
I have exactly the same problem. My password also had a @ in the middle so I removed it and the problem persists. In the attached log and after one unsuccessful try (password incorrect) I could login but with an error and the addon still doesn’t work.
Thank you for your help.

kodi.log

[lilomaster]

The same problem here, it started yesterday with version 1.7.1. I have two Kodi boxes, one Minix Neo U9-H with Android 6.0.1 and Kodi Leia (18.8), and another one, an ubuntu-based, AMD computer with Kodi Leia (18.8). I logged out in one of the computers (the Ubuntu Box) and I couldn't log in anymore. I reset the password in the Netflix website and the problem remained. Then, due to the password reset, I was asked to log in again, in the Android box, but I couldn't. The official Netflix apps in my Android Phone (an Android 10 based Nokia 6.1 with the latest Netflix app) and the latest compatible with Android 6.0.1 in the Minix Box login without problem. I was trying to synchronize both Kodi boxes' libraries through a MySQL database installed in the Ubuntu box. At Kodi level, they synchronize terrifically, but I started experiencing problems at Netflix Addon level (later I discovered the problem, but it was too late, I had already logged off in one of the boxes and I couldn't log in again). Both, my login and my password have no special characters, just regular letters and numbers. Now I'm doing some stuff I have to finish, but as soon as I have time, I will read the instructions and attach both log files, the one from the Minix box and the one from the Ubuntu box.

[petercep]

Almost identical issue to @lilomaster . Installed kodi 18.8 with Netflix 1.7.1 on a Minix Z64 (64 bit running linux Mint 20.0) early this week. First run configuration ran well, provided credentials and all was good. Played a few shows. Yesterday decided to install the netflix addon to another kodi machine (AsRock Beebox also running linux Mint 20 and Kodi 18.8). On first install received "Incorrect password" issue. On same machine logged successfully into Netflix via browser - no issues so not a Netflix issue. Didn't receive any "suspicious activity" email from Netflix. Changed password anyways via browser. Tried again on Kodi and no go.
Went back to the other Kodi box (which previously worked well) and obviously since I had changed the password now didn't work. Provided update NEW credentials and now getting "Incorrect password" issue, so addon doesn't work on this machine either. New password works on both browser and android phone app. Both email and passwords have no special characters.
Attached kodi.log

Check if Netflix automatically reset your password for suspicious activity (notice by e-mail) - No email recieved
Provide a FULL debug log BY FOLLOW INSTRUCTION IN THE README - attached
Explain if you use netflix only from the Kodi library, and how often you open and browse the add-on - used it on Kodi only for last week, only browser once after I had the issue
Explain what operations you were doing when it happened, or did you do the last time you used - see above
Let me know if the device stays with Kodi on 24 hours a day, without ever closing Kodi or turning off the device - turned kodi device 1 off before setting up kodi device 2, not on 24/7

kodi.log

[lilomaster]

OK. As I said earlier, I attach both my Kodi logs. I activated the Verbose mode in my log. Sorry guys, in the previous files I forgot to activate the Debug Log in Kodi. These are the proper files.

As I said earlier:

• no special characters in username nor password either.
• Both machines have a single MySQL DB synchronized, both in Kodi and Netflix plugin (the DB is stored in the Ubuntu box)
• Official Netflix apps work without a problem.
• The Ubuntu Box stays on 24/7, but I regularly update packages and addons, so I restart it, at least, once a week, some times, more often.
• On the other hand, the Minix box stays off when not in use.
• No password reset by Netflix due to suspicious behavior (no e-mail from Netflix).

Thanks in advance.
DEBUG_kodi_Minix_Neo_U9-H.log
DEBUG_kodi_Ubuntu_Box.log

[Air-w0lf]

BTW I should specify that I am a first time user of this add-on and I immediately hit this issue yesterday. Sounds like this could be an issue for some who need to authenticate for the first time or re-authenticate? Could it be that Netflix have changed something in the background?

[CastagnaIT]

From today also to me started raise incorrect password error
I don't know what's changed
I will let you know if i find anything

For the Logout problem the issue is fixed in DailyBuild version

[CastagnaIT]

Found the problem due to website changes,

Please update with this test and let me know:
Kodi 18:
~[plugin.video.netflix_1.7.1_20200819_t1.zip]~
Kodi 19:
~[plugin.video.netflix_1.7.1+matrix.1_20200819_t1.zip]~

[trevevs]

thanks mate. Awesome addon BTW!
I just updated, but still getting login failed, with a correct password(no funky chars!) same on rpi2 + nuc- tried a reboot for shits n giggles. *Kodi 18

[petercep]

Thanks for your quick response! Tried the update above, still does not work. Opened Kodi, removed existing addon, closed kodi, opened and installed from zip, asked for credentials...Still getting incorrect password.

[CastagnaIT]

Strange behaviour of website under windows works, but under linux the endpoint seem not works correctly and cause the login issue...
seem that using the "dynamic" login endpoint works
i will attach another test as soon as possible

[CastagnaIT]

i have tried again the test zip (under linux)
and sometime raise incorrect password and other times works as usual
sound like more as netflix website bug

Update: tested also under CoreElec and works as usual

so i suggest to try login multiple times
could be a temporary website issue

[DemFaR]

MiBox
i have the same issue, tried everything nothing works, incorrect passwod

[lilomaster]

Wonderful!

It works like a charm, on this side. In my Ubuntu box, it logged in immediately. In my Minix Android TV Box it logged in after three attempts.

[Pipa10]

Found the problem due to website changes,

Please update with this test and let me know:
Kodi 18:
plugin.video.netflix_1.7.1_20200819_t1.zip
Kodi 19:
plugin.video.netflix_1.7.1+matrix.1_20200819_t1.zip

I was configuring for the first time today Kodi on Raspbian and was having the password problem. I downloaded this version, and now is working, thank you.

[trevevs]

ha mine just worked on my NUC (libreelec) after a few tries. Rpi2 (libreelec ) still no good though after a ton of attempts..

[CastagnaIT]

@trevevs can you try again on RPI with this:
~Kodi 18: [plugin.video.netflix_1.7.1_20200820_t2.zip]~
~Kodi 19: [plugin.video.netflix_1.7.1+matrix.1_20200820_t2.zip]~

[vakilll]

ive tryed last one still problem exists.When i first wrote password it says login ok the a new bar appears logout succsesfull.After that only inccorect password error.Using android tv on kodi 18.8. On my phone with 18.7 works like a charm,same on my pc.

[trevevs]

@trevevs can you try again on RPI with this:
Kodi 18: plugin.video.netflix_1.7.1_20200820_t2.zip
Kodi 19: plugin.video.netflix_1.7.1+matrix.1_20200820_t2.zip

Hey- just tried and no good.
cheers

[CastagnaIT]

I have found how compose the endpoint with the locale part
i hope will solve the situation:
~k18 [plugin.video.netflix_1.7.1_20200820_t3.zip]~
~k19 [plugin.video.netflix_1.7.1+matrix.1_20200820_t3.zip]~

[erik-joghems]

Just tried with t2 version on Kodi 18 [plugin.video.netflix_1.7.1_20200820_t2.zip]
And it worked.

On first attempt I uninstalled plugin and immediately installed the new one and still had the same login failure.
Then uninstalled, reboot, and re-install and it worked on first try.
FYI: yesterday I tried many many times with std plugin without any success.

[CastagnaIT]

if first attempt has failed means that the problem still exists
the login should works from first time

@trevevs let me know if Test 3 works

[vakilll]

t3 does not work too

[heckinx]

@CastagnaIT I tried every version you posted here on my RPi with LibreElec. But every single one shows the same error in logs. ERROR:[plugin.video.netflix (0)] Could not extract [u'models', u'playerModel', u'data', u'config', u'ui', u'initParams', u'uiVersion'
And then throws the incorrect password error.

[CastagnaIT]

@heckinx these are not a real error are depending on endpoint used
so are not related

well i think i have nothing else to do,
i will apply these latest modifications,
it seems that the problem now is on netflix website side

[trevevs]

if first attempt has failed means that the problem still exists
the login should works from first time

@trevevs let me know if Test 3 works

Na T3 same, no bananas. :-(

[CastagnaIT]

I have released version 1.8.0
contains the same fix of test version, then same situation

let's see what happen in next days

[kauly]

On kodi the repo only have the version 1.7.1.

But I founded:
https://castagnait.github.io/repository.castagnait/zip/plugin.video.netflix/

And it's working! Thanks man.

[korenmic]

I tried 1.8.0 from the link in the comment above me
Still getting the incorrect error "incorrect password" while the password is correct.
This is on my android's kodi
on my windows' kodi the netflix plugin is still successfully connected with that same password (I dare not try to disconnect it in fear I will not be able to reconnect again)

no idea why, no idea what to do.

[nr8121]

(This is Google Translate, so there may be a mistranslation)
tried 'plugin.video.netflix_1.7.1_20200819_t1.zip'.
If so, does the country code affect the endpoint?
[endpoints.py]
'login':
{'address': '/login', -->'/kr/login/' etc...
'is_api_call': False,
'use_default_params': False,
'add_auth_url': None,
'content_type': 'application/x-www-form-urlencoded',
'accept': 'text/html,application/xhtml+xml,application/xml'},

Ask with short knowledge.

[Air-w0lf]

@CastagnaIT thank you for your work. 1.8 solved the issue for me immediately.

[CastagnaIT]

@nr8121 already tried on the branch login_endpoint and not works
seem that the cause is not the endpoint address

[swznd]

Tried 1.8.0 on raspberry pi 3+ and still get incorrect password error

[trevevs]

I have released version 1.8.0
contains the same fix of test version, then same situation

let's see what happen in next days

Thanks for the new release chief- still no good on my Rpi2 with latest libreelec.
cheers

[swznd]

after change password and try to login multiple times, suddenly it works
but when I try to logout and login again it doesn't work again, then I try to repeat change password and login multiple times, and works again, logged in successfully

[CastagnaIT]

Thanks for a suggestion from a user,
seem perhaps we have found a working solution
at least to my old Android login as worked

Need someone test in the various OS:
~Kodi 18: [plugin.video.netflix_1.8.0_20200823_t4.zip]~
~Kodi 19: [plugin.video.netflix_1.8.0+matrix.1_20200823_t4.zip]~

in your feedback you report your system/device thanks

[wz991111]

Downloaded and installed it. Still not working 😭. It says "Addon Signals call timeout". BTW, My system is kodi 18.8 on android 9 and my device is mi TV 4. Hope you can fix this. I am quite devastated about this Addon login issue. I have tried to reinstall or log in, but neither of them works.

[CastagnaIT]

@wz991111 can you try also this?:

Updated (same as master branch, no new changes):
~Kodi 18: [plugin.video.netflix_1.8.0_20200825_t5a.zip]~
~Kodi 19: [plugin.video.netflix_1.8.0+matrix.1_20200825_t5a.zip]~

_TEST FILES DELETED, YOU CAN DOWNLOAD DIRECTLY FROM THE DAYLYBUILD LINK IN THE README_

[gsg2016]

HI CastagnalT, Having the same login issue... Just Tried t5 plugin, worked but only after 3 tries to login. almost fixed. keep up your great work. Thanks. Latest Libreelec Leia on Pi4 2Gig

[7185]

@wz991111 can you try also this?:
[plugin.video.netflix_1.8.0_20200823_t5.zip]

Hi, I'm a new user and I was having this problem from the start. This version fixed it for me but I had to uninstall the plugin first. I'm using CoreElec 9.2.4.2 on an Odroid C2.
Thank you for your work!

[getconnected702]

Hi, I'm new to this...I tried t1,2,3,4&5 still the same error(email and password incorrect) I'm using Kodi 8.8 android box x96q

Hope there will be a fix and also...thank you for trying to help us

[emplo-yee]

Hi, another new person. This was the recommended way to get Netflix onto my Android 9 projector.

Fresh Kodi 18.8 install. 1.8.0 version installed and got incorrect password error (other devices are still ok).

Uninstalled this version and installed t5 version.

First 2 attempt gave the incorrect password.

3rd attempt gave "Addon Signals call timeout" error.

thanks!

[vakilll]

I tryed 1.8 t5 and after 7 attempts ! one after another i loged in.

[CastagnaIT]

We have to wait next days to see if netflix change/fix the website
all changes made here seem have only a placebo effect

[trevevs]

well I just got mine logged in. Rpi2, fresh build of latest libreelec 9. 3 failed logins, 1 failed using duff account, then after 2 more attempts, I got in. Im NOT signing out!
LOL thanks Stef!

[hanfeizile]

我也是登录密码错误，今天又尝试很多次，还是失败了

[getconnected702]

继续尝试

[cremilton]

I recently reinstalled kodi on my raspberry and had to reconfigure all addons, including Netflix!

Using the standard theme (Estuary), I was unable to sign in to Netflix. In the browser and app, everything was ok!

I always installed my favorite theme, Confluence ZEIGEIST (https://forum.kodi.tv/showthread.php?tid=242892) and to my surprise, I managed to enter normally!

Apparently, the problem may be the theme, not the addon!

And thanks for the work! :)

[emplo-yee]

I was looking for the placebo fix, so my solution was to just to keep trying, but I would close my eyes for 5 seconds after I entered my password. The first time it never worked after 7 attempts. I came back to it later when the sun was down to make sure it wasn't a UV issue. It finally logged in after 7-10 attempts.

Only "issue" is the 960x540 as the max resolution which is discussed in other threads.

[johnlund]

I'm using Ubuntu-Mate 20.04.1 and after I got the usual incorrect password error, it changes to: DBProfilesMissing or Addon Signals call timeout. Still unable to login.

[nr8121]

Adding countryCode, contryIsoCode, recaptchaResponseToken and recaptchaResponseTime to netflix login payload,
Will it work?

[CastagnaIT]

recaptcha has been active on the website for several years and has never been a problem
but it is possible that they have made a recaptcha version upgrade more aggressive,
or not to be excluded can be a temporary problem of the website, as already happened many times in other situations, which only led to a great waste of time..

as far as i know you can not add recaptcha because is needed an account with a paying service to generate the tokens
if you do it, using it in addon script your paied access key will be public... bad thing

For new users:
_TEST FILES HAS BEEN DELETED,
YOU CAN DOWNLOAD DIRECTLY FROM THE DAILYBUILD LINK IN THE README_

[Asgoret]

Same here) Fresh install and fresh Mi TV 4S Global edition ;D
Tried from PC, works fine)

[matthuo333]

It still shows "incorrect password..." in 1.8.0 when login.
How to fix it ?

BTW , The device is N1, OS is coreelec 9.2.2

[matthuo333]

我也是登录密码错误，今天又尝试很多次，还是失败了

兄弟，最后解决了么？ 不会因此凉了吧？

[matthuo333]

继续尝试

尝试怎么样？ 不会因此凉了吧？

[ale-greca]

Hi, sorry for my english, as said Cremilton 3 days before, using the standard theme (Estuary) as interfase Skin, was unable to sign in to Netflix, but with the Confluence theme or another, Netflix play again, I can signing ok!
I tried this in Ubuntu 20.04 and then I'll try over mi RPI

[ale-greca]

I tried changing the interfase over my RPI, but here i cuoldn't play Netflix, again Incorrect password

[CastagnaIT]

I am trying to work to a different solution
because i do not find any solution to the problem

the base of my idea is this:

• The user access to NF via Chrome browser (if are already login in Chrome this step is not required)
• Open a Login extractor software that will save the login data to a protected file in the computer
• Copy this file and open it with the NF add-on to bypass NF login protections/problems

I am defining the basis of the development and at moment i do not know if this will works really...
I will develop this software in C# to limit the need for external dependecies

[petercep]

Hi guys,

Haven't tried for a few days, yet just wanted to let people know that 1.8.0 t3 worked for me on a linux ubuntu/mint box using kodi 18.8 Leila. I had troubles before, never could log in. So, I tried changing the skin from @cremilton 's post (from Estuary to Amber) and tried logging in. First time failed, yet second time I was in. So, changing skin might be a fix?? Now I'm not changing skin until we get a real fix. I hope this helps.
Cheers

[ashleysommer]

Hi @CastagnaIT
Thanks for your hard work to solve this. The Chrome Login Extractor tool sounds like a good solution. You mentioned you'll develop it in C#. Can use use the opensource .net core library, so that it will be compatible with non-windows desktops? I use Ubuntu Linux desktop, so would be great if I could use Mono to run the the login extractor tool. I'm a Linux Desktop application developer, so I can probably help out, or help with testing if thats required.

[ashleysommer]

@petercep @cremilton
In an act of sheer desperation (after 24 hours not working, my wife and kids were begging me to get the netflix going!) I changed my skin from default to "Confluence ZEIGEIST". First two times failed. Third time logged in fine 😄.
So after trying about 50 times in the last 24 hours without success, I changed my skin, then on third time it worked. How is that possible?! Surely it cannot be related. Surely changing the skin does not help here, and it is a huge coincidence.

[arnolddozsa]

Hi
I experienced the same things. Fresh install and can't login. I changed my password to a simlier version (maybe easier to type in), and still cannot log in. After THIS (don't know if it is helped but) i switched from wireless network to wired and VOILA!!. Logged in successfully.

[thib6670]

I recently reinstalled kodi on my raspberry and had to reconfigure all addons, including Netflix!

Using the standard theme (Estuary), I was unable to sign in to Netflix. In the browser and app, everything was ok!

I always installed my favorite theme, Confluence ZEIGEIST (https://forum.kodi.tv/showthread.php?tid=242892) and to my surprise, I managed to enter normally!

Apparently, the problem may be the theme, not the addon!

And thanks for the work! :)

Tanks. That's work for me too!

[getconnected702]

Hi guys....Netflix still not working?

[faptaincrunch]

Same here. Tried trying the daily builds and even changing the theme and still invalid password.

[CastagnaIT]

EDITED: new release is out 1.9.0 - avoid the test versions

~Tester required~

This is a test for the new login method, via _NFAuthentication Key file_.
Usually the login is performed by using Username+Password

Well, this method use a key file + PIN + Password
where the key file and the PIN, is provided by a software

What does the software do?
Open the Chrome browser in a special mode, and open the Netflix login page, after you have logged, extract netflix webpage data.

HOW TO DO

Being a test it is mandatory to install add-ons from scratch, so delete previous add-on version.
PREREQUISITE: Have a computer with Windows system and Chrome browser

• Download the NFAuthenticationKey software (only for Windows system)
  ~[NFAuthenticationKey_t3.zip]~
• Extract the folder to your computer
• Start the software, and follow the instructions on screen
  
• When done, take note of the PIN and copy the file "NFAuthentication.Key" to a usb storage with the test add-on version:
  Kodi18: ~[plugin.video.netflix_1.8.0_20200902_t4.zip]~
  Kodi19: ~[plugin.video.netflix_1.8.0+matrix.1_20200902_t4.zip]~
• Install and start the add-on by choose the login with Authentication key, select the file and put the PIN + account password

Note: the key file created can be used to login on every type of device/system where the add-on is installed.

Side note for security

The software works only in localhost do not have access to internet,
It do NOT handle an username/password, this is done ONLY by Chrome browser,
the only purpose is to collect encrypted data.

A "NFAuthenticationKey" software for Linux or MAC system?

Well, i developed NFAuthenticationKey software for Windows,
and i spent a lot of time (many hours..) to studying and developing this login solution

for those who want to help me and other users
and if you have experience in development
in my repository there is the source code
It can be used to make a porting of the software to others operative systems

If your software respect same protection system and instructions
will be officially accepted in the repository for the use.

[heckinx]

@CastagnaIT Tested the NFAuthentication file method. After trying to log in i get a following error: WebsiteParsingError: E-mail field not found. Kodi 18.8 Leia on LibreELEC 9.2.4

[Snp3r]

Hi there!

Tested as described... also received "E-mail field not found" window after I entered pin + password. And a funny thing: email about confirm the e-mail changing request :)

[heckinx]

Hi there!

Tested as described... also received "E-mail field not found" window after I entered pin + password. And a funny thing: email about confirm the e-mail changing request :)

Yup, I also got the email change request email, after every log in try.

[CastagnaIT]

email changing request? this is new LoL....
it seems that the website from your country is different
i will try to change endpoint, I will make the change soon

[CastagnaIT]

Test version updated (same post msg)
you can use the same auth key file

[heckinx]

@CastagnaIT The updated version logged in on the first try, works like a charm! Good job!

[getconnected702]

Good job guys....so android version still no luck?

[Snp3r]

_t2 version works for me too :) (coreELEC 9.2.4.2, Kodi 18.8) thank you @CastagnaIT

[bartolomesoriano]

@CastagnaIT , _t2 version works for me as well in Matrix under Windows. Thanks!

[DemFaR]

After typing the pin i get this error

[CastagnaIT]

@DemFaR what device/system? have you tried create the key file more times or only one?

[DemFaR]

@DemFaR what device/system? have you tried create the key file more times or only one?

MIBOX4
Android tv 9
Kodi 18.8

I tried twice, and i tried to enter the wrong pin and got the same error, so kodi throw this error before confirming the pin

[DemFaR]

I created the file twice i mean, from different locations on my laptop

[CastagnaIT]

seem to be a python bug, i have to understand how to do

[BursztynowyCygan]

Installed on kodi 18.8 windows everything works.
Attempted to install kodi 18.7 android 9, mi box x96 air, error - file is not a zipe file.

[pardalek73]

"File is not a zipe file" in my case too...
Android TV 8, Kodi 18.8, Kaon 6077

[katsamenis]

_t2 + NFAuthenticationKey worked for me too. Many thanks for your efforts

I stand corrected - No playback. I can login, see shows etc, but it kicks me out when I try to play a video

[getconnected702]

Hi guys...is it possible for a video to be made on how to go about with this fix?

[Rinlinius]

_t2 version works for me too, first try. LibreELEC 9.2.4, Kodi 18.8) thank you @CastagnaIT (sorry for the double ticket )

[oslo83]

seem to be a python bug, i have to understand how to do

"File is not a zip file" seems like an Android problem...
cf. https://github.com/kivy/python-for-android/issues/1388

[CastagnaIT]

@oslo83 i will remove the zip in favor of aes encryption

[CastagnaIT]

well,
i have updated the software and the addon test version
then you will have to re-create the file key.

Links in the same previous comment: https://github.com/CastagnaIT/plugin.video.netflix/issues/502#issuecomment-684824673

This time should works also on Android tv

[oslo83]

well,
i have updated the software and the addon test version
then you will have to re-create the file key.

Links in the same previous comment: https://github.com/CastagnaIT/plugin.video.netflix/issues/502#issuecomment-684824673

This time should works also on Android tv

Successfully logged with t3 build.

[pardalek73]

Perfect, it works. Successfully logged with t3 build on android too. Thank you very much.

[BursztynowyCygan]

successful android login - thank you

[katsamenis]

login successful but no playback when trying to play a show/episode (UK account)

Playback error
MSLError:Email or password is incorrect

it then loops back to login prompt: Choose login method

kodi info
v: _t3

[KODINETFLIX]

hi what is t3 build any help will do thanks

[katsamenis]

hi what is t3 build any help will do thanks

see previous post

[CastagnaIT]

@katsamenis your email has special characters? write here the characters

[KODINETFLIX]

anyone have a link for the t2 thanks

[katsamenis]

Good point! It's got a .
form is: x.[email protected]

[DemFaR]

@CastagnaIT

logged in and played successfully with t3

MIBOX4
Android tv 9
Kodi 18.8

Great work man , excellent.

[CastagnaIT]

@katsamenis the dot "." is not a problem
have you installed from scratch by deleting previous old addon data?
check also if you have received a nf email for password reset

[katsamenis]

yup - installed from scratch, deleting previous data. I can login fine. I can see the shows' list, the profiles, I can search etc. The error occurs when I try to play a show. No email from nf

[CastagnaIT]

@katsamenis install from scratch this (you can use same file key to login):
plugin.video.netflix_1.8.0_20200902_t3_katsamenis.zip

if not works, open Kodi log file and find the line "ACCOUNT EMAIL PARSED" check if the email is correct and let me know

[katsamenis]

First and foremost, many thanks for taking the time!

No, Unfortunately it does the same thing.

No Log extract

[CastagnaIT]

@katsamenis i need to to know this answer

if not works, open Kodi log file and find the line "ACCOUNT EMAIL PARSED" check if the email is correct and let me know

this line are visible only after login (in the log) if you have closed/reopened kodi will be deleted

[katsamenis]

OK I got it now, No it is not. It seems to be another (valid) email, which is associated with the paypal (login email and pp email are different)

[ochmanmi]

Thanks for working on the workaround @CastagnaIT
I have the same problem as katsamenis - I can login with your t3 build of the plugin.
I can browse and search the shows etc.
But when trying to play anything I'm getting logged out and being asked to login again.
I also have different email for login and different for paypal (which I used to pay for NF). SO maybe here is something weird?
I use RaspberryPi/OSMC and Kodi 18.6

[katsamenis]

Thanks for working on the workaround @CastagnaIT
I have the same problem as katsamenis - I can login with your t3 build of the plugin.
I can browse and search the shows etc.
But when trying to play anything I'm getting logged out and being asked to login again.
I also have different email for login and different for paypal (which I used to pay for NF). SO maybe here is something weird?
I use RaspberryPi/OSMC and Kodi 18.6

Is your login email different from you billing email by any chance?
Check under Account MEMBERSHIP & BILLING

[ochmanmi]

Is your login email different from you billing email by any chance?

Yes, this is what I wrote: "I also have different email for login and different for paypal (which I used to pay for NF)."

[bartolomesoriano]

@CastagnaIT , thanks for version t3. Tested and working correctly both in Leia (18.8) and Matrix (nightly from September 1).

[CastagnaIT]

let me understand, the email that you use to login is not the email visible here?

[katsamenis]

It is - The email I (we?) are using to login is the pixelated one you point the arrow to. The email the log is showing by the ACCOUNT EMAIL PARSED is the one shown by the "Billing details", which because it is paypal contains an email address.

[CastagnaIT]

it's weird... because the add-on reads exactly that field (arrow)
if also possible that in your country your web page is different,
in this case it would be useful if you can send me the html code of your page
and also the web-address show in the browser bar
otherwise i do not understand what is different

[katsamenis]

on it...

[katsamenis]

the address shown is : https://www.netflix.com/gb/login

and the login page source is this:
[DELETED]

[CastagnaIT]

@katsamenis you have saved the login page insted the account page...
send the html page to my github e-mail to no expose your info

[CastagnaIT]

@katsamenis thanks for the code
I have do a test and something strange happens with regex
now i will be able to understand how to fix it

[CastagnaIT]

Well found the problem the regex tester make different results ...Lol...
now seem works:

I have updated the test version
you can download at same comment: https://github.com/CastagnaIT/plugin.video.netflix/issues/502#issuecomment-684824673

[katsamenis]

@CastagnaIT _t4 works for me now. May thanks for fixing this so promptly. I guess in 5-days will need to update the key?

[CastagnaIT]

@katsamenis thank you for your support! very much appreciated friendly
I will take a large coffee cup! :)

for security reason the "NFAuthentication.key" file expire (can not be more used) after 5 days,
but in the NF add-on, if no special events happen (website changes, reset/change password, ecc..) the login will never expire

[getconnected702]

[ochmanmi]

Thanks, for my t4 also works! Great work ;)

[unkn0wn234]

Bug report

Your Environment

• Netflix add-on version: 1.8.0
• Operating system version/name: Mac OSX
• Device model:

Used Operating system:

• [ ] OSX

Describe the bug

Correct password says incorrect, i even tried changing pass from Netflix site.


https://paste.kodi.tv/akuqusuvif.kodi

Expected behavior

I should log in with correct credentials and access addon

Actual behavior

Incorrect Password popup

Steps to reproduce the behavior

1.Install or Reinstall addon
2.Run config wizard or press Logout(in)
3.Get popup error

Possible fix

Debug log

The debug log can be found from this link:
https://paste.kodi.tv/akuqusuvif.kodi

Additional context or screenshots (if appropriate)

Installation

• [ ] I'm using other Netflix Repo
• [ ] I'm using a different source

Other information

Screenshots

[KODINETFLIX]

Thanks, for my t4 also works! Great work ;)
send me a link for t4 pls

[CastagnaIT]

@radzki your "solution", that is not a solution, is dangerous for the users
expose the email and the password in clear in to the entire system

In addition, the values you have hardcoded, are the same as those asked by the ui dialogs

@KODINETFLIX just read first post

I suggest everyone instead to use the test, to wait for the new release

[laxcoo]

Operating system Enigma 2 - Kodi 18.8
login successfully
Thanks

[radzki]

@CastagnaIT indeed, it is a security issue and not really a solution. Maybe I expressed myself badly. I didn't mean it to be a solution. The point is that it worked and I don't know why because I didn't have the time to understand the code.
I shall delete the comment, so other people are not tempted to expose their credentials.

[unkn0wn234]

Bug report

Your Environment

• Netflix add-on version: 1.8.0
• Operating system version/name: Mac OSX
• Device model:

Used Operating system:

• [ ] OSX

Describe the bug

Correct password says incorrect, i even tried changing pass from Netflix site.
https://paste.kodi.tv/akuqusuvif.kodi

Expected behavior

I should log in with correct credentials and access addon

Actual behavior

Incorrect Password popup

Steps to reproduce the behavior

1.Install or Reinstall addon
2.Run config wizard or press Logout(in)
3.Get popup error

Possible fix

Debug log

The debug log can be found from this link:
https://paste.kodi.tv/akuqusuvif.kodi

Additional context or screenshots (if appropriate)

Installation

• [ ] I'm using other Netflix Repo
• [ ] I'm using a different source

Other information

Screenshots

T3 and T4 are successful in login and playback (I played episode of Full Metal Alchemist Brotherhood).
Tested on my windows 10 Laptop.

I will now be testing on my device i got the error with.

[Bearbobs]

Hey, @CastagnaIT any help for raspberry pi 4 users on raspbian?

[CastagnaIT]

no more help,
wait the next release

[Bearbobs]

cool, and ETA on that?
and any help we can provide in development?

[4V76]

Hi . Can't login to Netflix.
Kodi 18.7.

[KODINETFLIX]

give the developer some time to try something relax people we all have the same problem i have faith in castagnalt.

[unkn0wn234]

Bug report

Your Environment

• Netflix add-on version: 1.8.0
• Operating system version/name: Mac OSX
• Device model:

Used Operating system:

• [ ] OSX

Describe the bug

Correct password says incorrect, i even tried changing pass from Netflix site.
https://paste.kodi.tv/akuqusuvif.kodi

Expected behavior

I should log in with correct credentials and access addon

Actual behavior

Incorrect Password popup

Steps to reproduce the behavior

1.Install or Reinstall addon
2.Run config wizard or press Logout(in)
3.Get popup error

Possible fix

Debug log

The debug log can be found from this link:
https://paste.kodi.tv/akuqusuvif.kodi

Additional context or screenshots (if appropriate)

Installation

• [ ] I'm using other Netflix Repo
• [ ] I'm using a different source

Other information

Screenshots

T3 and T4 are successful in login and playback (I played episode of Full Metal Alchemist Brotherhood).
Tested on my windows 10 Laptop.

I will now be testing on my device i got the error with.

Transferring Key works on Mac OSX now

[Enerccio]

I can't login with transferred key:

http://paste.kodi.tv/vivuyugisi

I had to generate my own key because fuck windows using this script:

https://github.com/Enerccio/NFAuthentication

but it should be the same (based on your code)

[CastagnaIT]

@Enerccio you are using a test version, not all test version here are compatible and some have errors

your script is quite good but can not approve it officially "as is".

Are you going to make it official or leave it like that?
if you want improve it i can list to you the changes to do
or else i will delete the link from here

[Enerccio]

well what would you like to improve?

I used v3 linked here, should I use other one?

[CastagnaIT]

@Enerccio last test version link is in the first post

i will let you know,
i will open an Issue thread in your Repository,
this is OT in this Issue thread

[Enerccio]

@Enerccio last test version link is in the first post

is it? I can't find it, can you link it please? Github threads are kinda stupid and this one has like 140 posts...

[CastagnaIT]

the first post is the head, read it....

[Enerccio]

ah okay, I checked your first post lol, didn't know you edited OP

[Enerccio]

okay, same error with t4 version :(

http://paste.kodi.tv/tijonubefu

[CastagnaIT]

in your log Kodi and netflix debug verbose are disabled,
have you created the key with NFAuthenticationKey_t3.zip (<< test3) ?

[Enerccio]

in your log Kodi and netflix debug verbose are disabled,
have you created the key with NFAuthenticationKey_t3.zip (<< test3) ?

I completely removed netflix addon, including the settings data and installed it. Still same error:
http://paste.kodi.tv/cipabunuzi

and no, I created my key with my tool, I do not have windows...

[CastagnaIT]

@Enerccio we continue the discussion in your repo/issue

[Dinth]

I have same issue on my Xiaomi Mibox S which i just purchased and installed Kodi on to replace my TVs built in smart functionality (so it never had Netflix before, completely fresh install). Netflix works fine on a TV, works fine in Mibox S Netflix app, the password works while signing in to web service, but whenever i want to sign in in Kodi on Mibox S, it fails. Today i will try Netflix Kodi plugin on a different platform to check if its Mibox S specific (one of the persons above also reported a problem with it) or not and provide a debug log

[DemFaR]

@Dinth try this 502 comment

[Dinth]

@Dinth try this 502 comment

Thanks for your reply and the advice. Unfortunately none of my computers is running Windows OS. Is there no NFAuthenticationKey for Macs or Linux?

[CastagnaIT]

The new release 1.9.0 with the new login method is in rollout (the method with credentials can be always used),
this thread will remain open for a few days then it will be closed.

_Info to the new login method in the Readme or wiki._

NFAuthenticationKey software is currently available only for Windows.
Versions for other operating systems could be developed from other devs, and will be added in wiki instructions only when approved.

[Dinth]

Thanks. I will try to generate the file on a windows machine, once im back at work after the pandemic finishes.

But where are those changes in login API coming from? Same thing recently happened with Youtube addon - it doesnt accept username/password and requires API key now. But on the other hand, even very old TVs can still sign into YT and Netflix without an issue or app update.

[Mantul2020]

Waiting solution for android box

[getconnected702]

Getting a error (METHOD NOT FOUND : VOID.......) when trying to run the NF Authentication key t3)

Any idea what I'm doing wrong?

[otava5]

Must be the key file + pin for each device ??? Or is it enough to generate once and apply to all?I used it on everyone yesterday and it wanted to login again after a while... Thank you

[CastagnaIT]

@otava5 i do not know the effects to more different devices with same key file,
i think it is better create different file keys one per device

[CastagnaIT]

i have added the NFAuthenticationKey for linux:
https://github.com/CastagnaIT/plugin.video.netflix/wiki/Login-with-Authentication-key
@Dinth can you try?

Before you have to update the add-on with last _DailyBuild_ version (link in the readme)

[grauerkoala]

Tried out the Linux instructions. Produced a key file along with a PIN, however, when using that key file, an Exception is raised:
ERROR: [plugin.video.netflix (1)] Traceback (most recent call last): File "/home/osmc/.kodi/addons/plugin.video.netflix/resources/lib/run_addon.py", line 33, in wrapper func(*args, **kwargs) File "/home/osmc/.kodi/addons/plugin.video.netflix/resources/lib/run_addon.py", line 249, in run success = route(pathitems) File "/home/osmc/.kodi/addons/plugin.video.netflix/resources/lib/run_addon.py", line 88, in lazy_login_wrapper if _check_valid_credentials(): File "/home/osmc/.kodi/addons/plugin.video.netflix/resources/lib/run_addon.py", line 75, in _check_valid_credentials return _check_valid_credentials() File "/home/osmc/.kodi/addons/plugin.video.netflix/resources/lib/run_addon.py", line 73, in _check_valid_credentials if not login(): File "/home/osmc/.kodi/addons/plugin.video.netflix/resources/lib/utils/api_requests.py", line 65, in login data = common.run_nf_authentication_key() File "/home/osmc/.kodi/addons/plugin.video.netflix/resources/lib/common/credentials.py", line 135, in run_nf_authentication_key return _prepare_authentication_key_data(data) File "/home/osmc/.kodi/addons/plugin.video.netflix/resources/lib/common/credentials.py", line 189, in _prepare_authentication_key_data raise Exception('Authentication key file not supported') Exception: Authentication key file not supported

Double-checked in case I mistyped the PIN, but same result.

[CastagnaIT]

Before you have to update the add-on with last DailyBuild version (link in the readme)

[grauerkoala]

Before you have to update the add-on with last DailyBuild version (link in the readme)

My bad, works!

[Bearbobs]

ERROR: [plugin.video.netflix (1)] Traceback (most recent call last): File "/home/anuj/.kodi/addons/plugin.video.netflix/resources/lib/run_addon.py", line 33, in wrapper func(*args, **kwargs) File "/home/anuj/.kodi/addons/plugin.video.netflix/resources/lib/run_addon.py", line 249, in run success = route(pathitems) File "/home/anuj/.kodi/addons/plugin.video.netflix/resources/lib/run_addon.py", line 88, in lazy_login_wrapper if _check_valid_credentials(): File "/home/anuj/.kodi/addons/plugin.video.netflix/resources/lib/run_addon.py", line 73, in _check_valid_credentials if not login(): File "/home/anuj/.kodi/addons/plugin.video.netflix/resources/lib/utils/api_requests.py", line 65, in login data = common.run_nf_authentication_key() File "/home/anuj/.kodi/addons/plugin.video.netflix/resources/lib/common/credentials.py", line 135, in run_nf_authentication_key return _prepare_authentication_key_data(data) File "/home/anuj/.kodi/addons/plugin.video.netflix/resources/lib/common/credentials.py", line 189, in _prepare_authentication_key_data raise Exception('Authentication key file not supported') Exception: Authentication key file not supported 2020-09-09 19:08:22.784 T:139801906902784 ERROR: GetDirectory - Error getting plugin://plugin.video.netflix/ 2020-09-09 19:08:22.800 T:139804170797952 ERROR: CGUIMediaWindow::GetDirectory(plugin://plugin.video.netflix/) failed

Same issue using latest build package from github as well as dropbox

[ale-greca]

I did that but I received the following message when executed python3
NFAuthenticationKey.py

"File "NFAuthenticationKey.py", line 244, in
Main(temp_path)
NameError: name 'temp_path' is not defined"

What I doing wrong
Alejandro Greca

El mié., 9 sept. 2020 a las 6:27, Stefano Gottardo (<
[email protected]>) escribió:

Before you have to update the add-on with last DailyBuild version (link in
the readme)

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[CastagnaIT]

@ale-greca my bad..updated, download the zip again

[otava5]

And I stopped going completely logged in via the web. I reset my password, log out, and no longer sign in.

[9000000]

Plesase fix

[mhosken]

First a word of thanks for what is clearly a lot of hard work going into addressing this bug. Thank you. Thank you.

I modified my version of NFAuthenticationKey.py (on Linux) to use which rather than whereis given my whereis returns all kinds of useless things like /etc/chromium before getting to the actual binary. After doing this, it ran fine and produced an NFAuthentication.key and a PIN. From there I could scp and follow the login procedure. A few tries later my box connected to Netflix just fine.

In case you are interested here is the modified function:

def get_browser_path():
    """Check and return the name of the installed browser"""
    if '*' not in BROWSER_PATH:
        return BROWSER_PATH
    for browser_name in ['google-chrome', 'google-chrome-stable', 'google-chrome-unstable', 'chromium']:
        try:
            ret = subprocess.check_output(['which', browser_name]).decode('utf-8').split(' ')
        except subprocess.CalledProcessError:
            continue
        if len(ret) > 0:
            return ret[0].strip()
    raise Warning('Chrome or Chronium browser not detected.\r\nTry check if it is installed or specify the path in the BROWSER_PATH field inside "NFAuthenticationKey.py" file')

[CastagnaIT]

@mhosken i did not know this command thanks
but from a little research "which" command should return only the path
why you keep the ".split(' ')" ? there is a particular reason?

[mhosken]

Sorry. That was left over from the previous code. The split() is unneeded and turns the string into an array. So the return statement would need to become return ret.strip() (the strip() being there just in case).

Any chance that the nightly build could have a version greater than the 1.9.0 that is released otherwise the updater updates back to the old 1.9.0 release and dumps the nightly and I can't login?

[9000000]

I already know the reason why the error is due to the adblock you turned on
You turn off adblock everything will work normally

[audero-cmyk]

Question: does this mean we need to generate a new authentication key file to log in every 5 days, or will the key last forever? Mine has suddenly stopped working. I'll troubleshoot later, but I'm curious to this in the meantime.
Don't know if it's relevant but I stop and start Kodi frequently on my Raspberry Pi (OSMC) frequently to use other apps (e.g. RetroArch) and I'm wondering whether the Netflix add-on wants to log in again a fresh time every restart (hence my key no longer working).

[mattryderstorm]

When you say Linux in this context. Will this work on all Linux based environments such as a Minix android box? Probably the answer is yes, but just confirming

[CastagnaIT]

if for you the instructions here are badly explained, then propose how to improve them:
https://github.com/CastagnaIT/plugin.video.netflix/wiki/Login-with-Authentication-key

@mhosken thanks, yes i have updated the version of the daily build

[severram]

HI Please, can I get help...
I followed all steps but I get a message " Bad JSON escape: P. Path 'chromeExePath', line 5, position 24.
the path i entered is as follows.
{
"url": "https://www.netflix.com/login",
"localhostAddress": "localhost",
"chromeDebugPort": 9222,
"chromeExePath": "C:Program FilesGoogleChromeApplicationchrome.exe"
}

[audero-cmyk]

HI Please, can I get help...
I followed all steps but I get a message " Bad JSON escape: P. Path 'chromeExePath', line 5, position 24.
the path i entered is as follows.
{
"url": "https://www.netflix.com/login",
"localhostAddress": "localhost",
"chromeDebugPort": 9222,
"chromeExePath": "C:Program FilesGoogleChromeApplicationchrome.exe"
}

Try "chromeExePath": "C:\\Program Files\\Google\\Chrome\\Application\\chrome.exe"

[KleosAu]

Hi and thank you for creating this, I'm using Kodi on an Android box and getting the incorrect username or password error, Do you have a possible Kodi android fix?

[ghtux]

I´d like to try the authentication method but I don´t have a dropbox account. Why not host it on github too?

[XanderThunder]

I´d like to try the authentication method but I don´t have a dropbox account. Why not host it on github too?

You don't have to. Just click away the signin prompt and then go to the top right corner. There click download -> direct download. Et voilá!

[desverger-git]

Hi Please, can I get help...
I followed all steps but I get a message "Error reading JObject from JsonReader. Path ", line 0, position 0.
the path i entered is as follows.
{
"url": "https://www.netflix.com/login",
"localhostAddress": "localhost",
"chromeDebugPort": 9222,
"chromeExePath": "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe"
}

[jrdutra]

I tried to use the Authentication Key but it's still with an Error:

Exception: Authentication key file not supported

I am using the version 1.9 of the NetFlix Plugin... Downloaded here:
https://github.com/CastagnaIT/repository.castagnait/blob/master/zip/plugin.video.netflix/plugin.video.netflix-1.9.0.zip

I already updated it on Kodi.. but the error keeps there...

I don't know What I have to do... =(

[ghtux]

I tried to use the Authentication Key but it's still with an Error:

Exception: Authentication key file not supported

I am using the version 1.9 of the NetFlix Plugin... Downloaded here:
https://github.com/CastagnaIT/repository.castagnait/blob/master/zip/plugin.video.netflix/plugin.video.netflix-1.9.0.zip

I already updated it on Kodi.. but the error keeps there...

I don't know What I have to do... =(

https://www.dropbox.com/sh/vlme12cw5rva1ts/AADwhOAnBu-hpnCok43VKcnJa?dl=0

Try with the daily build. Works! :-)

[jrdutra]

I tried to use the Authentication Key but it's still with an Error:
Exception: Authentication key file not supported
I am using the version 1.9 of the NetFlix Plugin... Downloaded here:
https://github.com/CastagnaIT/repository.castagnait/blob/master/zip/plugin.video.netflix/plugin.video.netflix-1.9.0.zip
I already updated it on Kodi.. but the error keeps there...
I don't know What I have to do... =(

https://www.dropbox.com/sh/vlme12cw5rva1ts/AADwhOAnBu-hpnCok43VKcnJa?dl=0

Try with the daily build. Works! :-)

Thank you Very Mch!!!! It Worked!!!! :D

[CastagnaIT]

Someone with the problem can try if with email/pw is able to login with this new test?

~[plugin.video.netflix_1.9.0_20200915_t5a.zip]~

thanks

[getconnected702]

Shame error

On Tue, 15 Sep 2020, 10:00 Stefano Gottardo, [e-mail]
wrote:

Someone with the problem can try if with email/pw is able to login with
this new test?

Kodi18: plugin.video.netflix_1.9.0_20200915_t5.zip
https://github.com/CastagnaIT/plugin.video.netflix/files/5223326/plugin.video.netflix_1.9.0_20200915_t5.zip

thanks

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[CastagnaIT]

@getconnected702 have you time to try again? i have updated the zip
what device you have?

[getconnected702]

Still not working.

On Tue, 15 Sep 2020, 10:17 Stefano Gottardo, [e-mail]
wrote:

@getconnected702 https://github.com/getconnected702 have you time to
try again? i have updated the zip

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[greggStar]

@CastagnaIT I've been getting the 'incorrect login details' error, so I need to get the Auth key and pin. The trouble is that I'm on MacOS. I've tried the Linux method in the hopes that it would work, after running the .py file, it couldn't locate my chrome install, I've updated the browser path in NFAuthentication.py but it still nothing.

Basically what I want to know, is it possible to retrieve the Auth key on macOS or will I need to make a Linux or Windows VM?

[CastagnaIT]

@greggStar i do not know macOS but i can try fix the script if you try run this:
test.zip

when you run it
should open the Chrome automatically in incognito,
and anfter when you press ENTER the script should close Chrome automatically

let me know if in the console "PATH EXISTS" comment will be printed on screen

[Mantul2020]

How about android box.. Any fix

[jakermx]

As Workaround try accesing your KODI WebPage ...https://yourdeviceip:8080....go addons then netflix and use your browser to set user and password. It worked for me.

Cheers

[strawberrypie]

@CastagnaIT I've tried the latest daily image (plugin.video.netflix_1.9.0_20200912), modified the NFAuthenticationKey.py script a bit to work on MacOS (specified the path to Chrome the same way you did earlier in this thread) and got authentication to work. (Kodi 18) Had a problem with auth key with the latest build from the repository.

[desverger-git]

I tried to use the Authentication Key but it's still with an Error:
Exception: Authentication key file not supported
I am using the version 1.9 of the NetFlix Plugin... Downloaded here:
https://github.com/CastagnaIT/repository.castagnait/blob/master/zip/plugin.video.netflix/plugin.video.netflix-1.9.0.zip
I already updated it on Kodi.. but the error keeps there...
I don't know What I have to do... =(

https://www.dropbox.com/sh/vlme12cw5rva1ts/AADwhOAnBu-hpnCok43VKcnJa?dl=0

Try with the daily build. Works! :-)

Its works :

1. downloaded plugin from dropbox NFAuthenticationKey_1.0.1.0
2. in setting.json replace line with Chrome path
   (...
   ..
   "chromeExePath": "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe")
3. Start NFAuthenticationKey.exe --> Press Start, then web page opens, and then click mouse back on NFAuthenticationKey.exe window
4. web page load :) enter user pass and remeber pin code!

[TomFern]

Should this work cross-device? I ran the NFAuthenticationKey in linux successfully. But when I copy the keyfile into my Kodi running on Odroid it says the key file is not supported.

[notoco]

https://github.com/CastagnaIT/plugin.video.netflix/issues/502#issuecomment-689386047

Before you have to update the add-on with last DailyBuild version (link in the readme)

It works. I did it on ubuntu and I transferred the file to Coreelec without any problems - it is only important that there is a daily version - it does not work on normal 1.9.

[CastagnaIT]

From today addon version 1.9.1 will be released
that include the support of NFAuthenticationKey for linux

[Rabia-Saeed]

I am on RPi 3, installation was successful but it keeps saying that password is incorrect. I am pretty sure the login credential I enter are correct though, any solution please? I have tried last 2 versions

[jrdutra]

I am on RPi 3, installation was successful but it keeps saying that password is incorrect. I am pretty sure the login credential I enter are correct though, any solution please? I have tried last 2 versions

Take a Look here, It has worked for me..:
~https://github.com/CastagnaIT/plugin.video.netflix/issues/502#issuecomment-691729028~

[CastagnaIT]

To new users with Incorrect password problem

THIS THREAD IS NOW CLOSED
DO NOT OPEN NEW ISSUE THREAD FOR "INCORRECT PASSWORD" PROBLEM
ONLY CASES OF MALFUNCTIONS WILL BE ACCEPTED

I invite everyone to use the forum to discuss and ask for help

_In order to avoid the "Incorrect password" error, a new login system has been already added in the add-on and is called as "Authentication key"_
_In the readme there is the link to get all the information:_
https://github.com/CastagnaIT/plugin.video.netflix#login-with-authentication-key

AVOID TO USE THE TEST VERSIONS OR THE VARIOUS LINKS/FILES OF THIS THREAD