Plugin.video.netflix: "Netflix error" appears after install and trying to open

[Wittmannen]

I'm submitting a ...

• [x] bug report
• [ ] feature request
• [ ] support request

Addon version used

0.14.1

Description

I simply get "Netflix error" message when trying to run or update the add-on, also appeared after installing the add-on. All dependencies are installed and I'm running Kodi 18 (via osmc).

Steps to Reproduce

1. Press "open" on Netflix add-on.
2. Wait for error

Expected behavior: Netflix add-on opening

Actual behavior: Netflix doesn't open, "Netflix error" message.

Installation

• [x] I'm using this Netflix Repo
• [ ] I'm using other Netflix Repo (Please specify which)
• [ ] I'm using a different source (Please tell which)

Operating System

• [x] Linux (x86/x64)
• [ ] OSX (x86/x64)
• [ ] Windows (x86/x64)
• [ ] Linux (ARM)
• [ ] Android

Additional informatin on the environment

Not using any other repos or anything like that. Pretty close to stock osmc kodi.

Debug log

https://paste.kodi.tv/ixihezaxer.kodi

Other information

Haven't done anything other than installing it (error appeared) and trying to run it.

[Smeulf]

Looks like you're using OSMC and cryptodome library is missing.

You can try in ssh :

sudo apt install python-pip
sudo pip install pycryptodomex

Source : https://discourse.osmc.tv/t/how-to-use-netflix-on-osmc-rpi2/11478/18

Should work on a RPi3 too.

[Wittmannen]

Installing pip was fine, but pycrytodomex resulted in the following

https://paste.kodi.tv/odazofuxuc

[Smeulf]

This is once again a missing py module.

You have to install Wheel this time, and some more packages may be needed...

If you need more help to install modules in OSMC, I encourage you to ask for help in their forum.

And btw, a missing Cryptodome library is not a bug, but a prerequisite ^^

[Wittmannen]

I'll try on their forum then! :)
Yeah sorry, thought it was a bug since I assumed it was installed (after checking under dependencies).
Not very much of a veteran in this yet, but thanks for the help!

[adam7]

@Wittmannen You should install build-essential to add the missing build tools.

sudo apt-get install build-essential

You'll then be able to install wheel and cryptodomex with pip

pip install wheel
pip install --user pycryptodomex

[Smeulf]

Just tried on OSMC, and the full sequence is, for the record:

sudo apt-get install python-dev python-pip build-essential

and then

pip install wheel
pip install --user pycryptodomex

@Wittmannen is your problem solved?

[Wittmannen]

Yeah forgot to close the issue, but adam7's instructions worked, but guess yours would have accomplished the same.
Thanks for the help!