Plugin.video.netflix: Request Failed validation during key exchange

[grant-cpt]

Bug report

Your Environment

• Netflix add-on version: 0.16.1
• Operating system version/name: Android 9, Kodi 18.5
• Device model: Hauwei P30 Lite

Used Operating system:

• [ x] Android
• [ ] iOS
• [ ] Linux
• [ ] OSX
• [ ] Raspberry-Pi
• [ ] Windows

Describe the bug

Getting Error Message: "Request Failed validation during key exchange"

Netflix login details are correct and login is accepted.

Expected behavior

TV Series or Movie to play

Actual behavior

Error message pops up

Steps to reproduce the behavior

1. Open Kodi
2. Open Netflix
3. Select Series/Movie
4. Error Message

Possible fix

Debug log

The debug log can be found from this link: https://docs.google.com/document/d/17NCjCyn9SqmIgZT8Ckf7fkS8QL_BPhC9ZdYePyZwkJE/edit?usp=sharing

Additional context or screenshots (if appropriate)

Installation

• [ ] I'm using other Netflix Repo
• [ ] I'm using a different source

Netflix addon installed from CastagnaIT repo

Other information

Screenshots

[CastagnaIT]

this is not the first time this device has had difficulties to work
can you write here the esn provided by the original netflix app?

[grant-cpt]

Hi @CastagnaIT

So just to add, I've got Kodi install on a Skyworth TV with Android TV OS. And I get the same error on there as on my phone.

The Netflix app from the Playstore on my mobile device is working perfectly. I just tested it on my phone (Kodi + Addon) to check if the error was the same, which they are.

The ESN from the Netflix App:

Best,
Grant

[CastagnaIT]

i need another thing

Install "Material Terminal" app
Open it, a back terminal is show on screen
so type getprop and press "enter"
if you have do in right way, a long list is displayed

now go to the app options, and select "send by email"
send to: gottardo.stefano.[email protected]

[grant-cpt]

Doesn't seem to be happy about the email to command. 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[true][sys.settingsprovider_ready]: [1][sys.show_google_nlp]: [true][sys.super_power_save]: [false][sys.sysctl.extra_free_kbytes]: [61440][sys.sysctl.tcp_def_init_rwnd]: [60][sys.thermal.vr_fps]: [0][sys.thermal.vr_ratio_height]: [0][sys.thermal.vr_ratio_width]: [0][sys.thermal.vr_warning_level]: [0][sys.uidcpupower]: [][sys.usb.config]: [hisuite,mtp,mass_storage][sys.usb.configfs]: [1][sys.usb.controller]: [ff100000.dwc3][sys.usb.ffs.ready]: [0][sys.usb.ffs_hdb.ready]: [0][sys.usb.mtp.device_type]: [3][sys.usb.state]: [hisuite,mtp,mass_storage][sys.user.0.ce_available]: [true][system_init.hwextdeviceservice]: [1][vold.crypto_unencrypt_updatedir]: [/data/update][vold.cryptsd.keystate]: [unlock][vold.cryptsd.state]: [disable][vold.has_adoptable]: [0][vold.has_quota]: [0][vold.has_reserved]: [1][vold.post_fs_data_done]: [1][wifi.direct.interface]: [p2p0][wifi.interface]: [wlan0]:/ $Do let me know if you need anything else?BestGrantOn 07 Jan 2020 7:38 PM, Stefano Gottardo [e-mail] wrote:i need another thing
Install "Material Terminal" app
Open it, a back terminal is show on screen
so type getprop and press "enter"
if you have do in right way, a long list is displayed
now go to the app options, and select "send by email"
send to: gottardo.stefano.[email protected]

—You are receiving this because you authored the thread.Reply to this email directly, view it on GitHub, or unsubscribe.

[CastagnaIT]

the esn generated is right, but i do not know if netflix has limited this device
you can try to enter this esn manually in expert settings:
NFANDROID1-PRV-P-L3-HUAWEMAR-LX2

let me know what happen

[grant-cpt]

Hi,

Still the same issue. I also see the same error popup just before the Netflix background service notifications pop ups as well.
Do you think it's worth it to try a completely different Netflix Account?
Thanks
Grant

Sent from Mailspring (https://link.getmailspring.com/link/[email protected]/0?redirect=https%3A%2F%2Fgetmailspring.com%2F&recipient=cmVwbHkrQU9GSTVMQVpMVUVBNFlGNUtNU0VVRjU0RUlFVkJFVkJOSEhDQkNUVVJNQHJlcGx5LmdpdGh1Yi5jb20%3D), the best free email app for work
On Jan 7 2020, at 9:06 pm, Stefano Gottardo [e-mail] wrote:

the esn generated is right, but i do not know if netflix has limited this device
you can try to enter this esn manually in expert settings:
NFANDROID1-PRV-P-L3-HUAWEMAR-LX2

let me know what happen
—
You are receiving this because you authored the thread.
Reply to this email directly, view it on GitHub (https://link.getmailspring.com/link/[email protected]/1?redirect=https%3A%2F%2Fgithub.com%2FCastagnaIT%2Fplugin.video.netflix%2Fissues%2F421%3Femail_source%3Dnotifications%26email_token%3DAOFI5LDQQR4LDUFP4C37XDTQ4THFBA5CNFSM4KDLBP32YY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOEIJ5TXY%23issuecomment-571726303&recipient=cmVwbHkrQU9GSTVMQVpMVUVBNFlGNUtNU0VVRjU0RUlFVkJFVkJOSEhDQkNUVVJNQHJlcGx5LmdpdGh1Yi5jb20%3D), or unsubscribe (https://link.getmailspring.com/link/[email protected]/2?redirect=https%3A%2F%2Fgithub.com%2Fnotifications%2Funsubscribe-auth%2FAOFI5LDHUEYZ5WEOSKPSGWLQ4THFBANCNFSM4KDLBP3Q&recipient=cmVwbHkrQU9GSTVMQVpMVUVBNFlGNUtNU0VVRjU0RUlFVkJFVkJOSEhDQkNUVVJNQHJlcGx5LmdpdGh1Yi5jb20%3D).

[bompelbob]

I have the same problem on a Sony Bravia with Android TV.

[CastagnaIT]

Hi, Still the same issue. I also see the same error popup just before the Netflix background service notifications pop ups as well. Do you think it's worth it to try a completely different Netflix Account? Thanks Grant Sent from Mailspring (https://link.getmailspring.com/link/[email protected]/0?redirect=https%3A%2F%2Fgetmailspring.com%2F&recipient=cmVwbHkrQU9GSTVMQVpMVUVBNFlGNUtNU0VVRjU0RUlFVkJFVkJOSEhDQkNUVVJNQHJlcGx5LmdpdGh1Yi5jb20%3D), the best free email app for work
…
On Jan 7 2020, at 9:06 pm, Stefano Gottardo @.> wrote: the esn generated is right, but i do not know if netflix has limited this device you can try to enter this esn manually in expert settings: NFANDROID1-PRV-P-L3-HUAWEMAR-LX2 let me know what happen — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub *@./1?redirect=https%3A%2F%2Fgithub.com%2FCastagnaIT%2Fplugin.video.netflix%2Fissues%2F421%3Femail_source%3Dnotifications%26email_token%3DAOFI5LDQQR4LDUFP4C37XDTQ4THFBA5CNFSM4KDLBP32YY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOEIJ5TXY%23issuecomment-571726303&recipient=cmVwbHkrQU9GSTVMQVpMVUVBNFlGNUtNU0VVRjU0RUlFVkJFVkJOSEhDQkNUVVJNQHJlcGx5LmdpdGh1Yi5jb20%3D), or unsubscribe @.**/2?redirect=https%3A%2F%2Fgithub.com%2Fnotifications%2Funsubscribe-auth%2FAOFI5LDHUEYZ5WEOSKPSGWLQ4THFBANCNFSM4KDLBP3Q&recipient=cmVwbHkrQU9GSTVMQVpMVUVBNFlGNUtNU0VVRjU0RUlFVkJFVkJOSEhDQkNUVVJNQHJlcGx5LmdpdGh1Yi5jb20%3D).

you can try but don't think that change the situations, the problem is in the netflix server,
that not accept the esn used,
I don't know why he won't accept it, as I said before, it's possible it's a limitation imposed by netflix

For the Skyworth TV i need the log

[CWftw]

I also have multiple devices with this issue. Using a different ESN does not help, maybe they are checking at the widevine layer? I'm wondering if the new appboot endpoint ( https://android-appboot.netflix.com/appboot) is required. I know that iOS requires a specific endpoint for key exchange. The problem is the android appboot endpoint takes an encrypted payload and I'm not sure how this is encrypted before the key exchange. iOS for example, uses a preshared MGK.

[grant-cpt]

Hi, Still the same issue. I also see the same error popup just before the Netflix background service notifications pop ups as well. Do you think it's worth it to try a completely different Netflix Account? Thanks Grant Sent from Mailspring (https://link.getmailspring.com/link/[email protected]/0?redirect=https%3A%2F%2Fgetmailspring.com%2F&recipient=cmVwbHkrQU9GSTVMQVpMVUVBNFlGNUtNU0VVRjU0RUlFVkJFVkJOSEhDQkNUVVJNQHJlcGx5LmdpdGh1Yi5jb20%3D), the best free email app for work
…
On Jan 7 2020, at 9:06 pm, Stefano Gottardo _@_._> wrote: the esn generated is right, but i do not know if netflix has limited this device you can try to enter this esn manually in expert settings: NFANDROID1-PRV-P-L3-HUAWEMAR-LX2 let me know what happen — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub _@_._/1?redirect=https%3A%2F%2Fgithub.com%2FCastagnaIT%2Fplugin.video.netflix%2Fissues%2F421%3Femail_source%3Dnotifications%26email_token%3DAOFI5LDQQR4LDUFP4C37XDTQ4THFBA5CNFSM4KDLBP32YY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOEIJ5TXY%23issuecomment-571726303&recipient=cmVwbHkrQU9GSTVMQVpMVUVBNFlGNUtNU0VVRjU0RUlFVkJFVkJOSEhDQkNUVVJNQHJlcGx5LmdpdGh1Yi5jb20%3D), or unsubscribe _@_.*/2?redirect=https%3A%2F%2Fgithub.com%2Fnotifications%2Funsubscribe-auth%2FAOFI5LDHUEYZ5WEOSKPSGWLQ4THFBANCNFSM4KDLBP3Q&recipient=cmVwbHkrQU9GSTVMQVpMVUVBNFlGNUtNU0VVRjU0RUlFVkJFVkJOSEhDQkNUVVJNQHJlcGx5LmdpdGh1Yi5jb20%3D).

you can try but don't think that change the situations, the problem is in the netflix server,
that not accept the esn used,
I don't know why he won't accept it, as I said before, it's possible it's a limitation imposed by netflix

For the Skyworth TV i need the log

I'll try to get the log for the Skyworth TV, it's a bit of a ballache to get the actual .log file. But should have it to you within 24 hours +-

[CastagnaIT]

multiple devices with this issue

At least make the list of these "multiple devices":
device name / device model / operative system version

maybe they are checking at the widevine layer?

widevine is not used for establish a communication with netflix server

I'm wondering if the new appboot endpoint ( https://android-appboot.netflix.com/appboot) is required

what is this link? and where did it come from? I can't find references...

I know that iOS requires a specific endpoint for key exchange.
The problem is the android appboot endpoint takes an encrypted payload and I'm not sure how this is encrypted before the key exchange. iOS for example, uses a preshared MGK.

currently in the addon key handshake is performed in same way with all operative systems
i have no information about what you say...

[CWftw]

The devices are irrelevant to my post. I was simply giving you some background information as someone who has done a lot of work with Android implementations of Netflix. Widevine is used for the key exchange and this has been changed recently to a two step process. You can see this and the URLs in a package capture via Charles or the app of your choice. Given the way Netflix works I believe the key exchange would work if implemented in the way they expect.

[CastagnaIT]

I got confused with the other encryption used, but this error:

Request failed validation during key exchange

come from Netflix MSL
so in my opinion there's something wrong with the msl request
but this part of the encryption was developed by others, so i don't know this part of code well

i have see the link https://android-appboot.netflix.com/appboot ~by browse nf from android chrome browser~, at moment i don't know how to get more information about it
this is used by the netflix android app that's why i can't find references in website

having a list of operating systems and device model that are not working could be useful to have a scheme, if it's irrelevant to you, it doesn't mean it's irrelevant to others

If you are more experienced than me in this area, no problem
I can leave you this task to solve, here are very few who can help me

[CastagnaIT]

@grant-cpt
plugin.video.netflix_0.16.2_20200109_t1.zip
Can you try to install this test on P30?
let me know

[nohajc]

i have see the link https://android-appboot.netflix.com/appboot ~by browse nf from android chrome browser~, at moment i don't know how to get more information about it
this is used by the netflix android app that's why i can't find references in website

There are two Android endpoints for key exchange depending on the supported widevine level

L1:
android-appboot.netflix.com/appboot/NFANDROID1-PRV-P-

L3:
android-appboot.netflix.com/appboot/NFANDROID1-PRV-P-L3-

Format of the initial handshake request should still be the same though.

The problem is the android appboot endpoint takes an encrypted payload and I'm not sure how this is encrypted before the key exchange.

From what I've seen, the first request is not encrypted. There is a second request whose function is unknown to me. I'd suggest we should just try to change the endpoint and see if it helps.

[CastagnaIT]

how do you visualize them? I see them both encrypted
can you post the contents?

[nohajc]

If you really see them both encrypted it means they must have changed it since the last time I checked. Or it could behave differently on different Android devices / OS versions. No idea.

I don't have any dumps at the moment. I'm just suggesting it should work with your code unchanged. Even if it's not compliant with the way Netflix app does it currently.

[CastagnaIT]

before continuing blindly, i will wait a response from grant-cpt for the test

[grant-cpt]

@grant-cpt
plugin.video.netflix_0.16.2_20200109_t1.zip
Can you try to install this test on P30?
let me know

The computer says no.

I did uninstall the plugin, installed the one provided. Also tested by installing from repo and then updating to this one.

[CastagnaIT]

I'd suggest we should just try to change the endpoint and see if it helps.

by changing endpoint with appboot link (with esn) to perform handshake return this error:
MSLError: Entity authentication cannot be handled during failover.

[nohajc]

@CastagnaIT What do you mean "with esn"? You shouldn't complete it. It ends with NFANDROID1-PRV-P- verbatim. ESN is still sent as part of the payload.

[CastagnaIT]

That's not the problem, you can enter whatever you want, but it always results in the same error

[nohajc]

That's odd. I haven't seen that error before.

[nohajc]

https://github.com/Netflix/msl/blob/master/examples/proxy/src/main/java/com/netflix/msl/ProxyMslError.java#L29

This line suggests it's only a transient error...

[Paco8]

Since today I have the same problem on a nvidia shield (updated to the latest firmware).

[CastagnaIT]

it's useless to randomly test
CWftw was mentioned that link, but there is no certainty, no confirmation with data at hand,
can also be a wrong way
there is something wrong, but the problem only happens with a few device not all devices
it could be a gradual change that will block everyone, we don't know...

to understand how that endpoint works we must know at least the data of the first call that is sent by android app

I can no longer decompile apk to analyze the code, last year i could read some source code, but now nothing comes out, if someone can do it, explain how to do it, you might try to read some information

[CastagnaIT]

@grant-cpt you've already attempted to manually write the entire ESN (of nf app)? same results?

[grant-cpt]

Yes, but with the old plugin versionOn 09 Jan 2020 7:28 PM, Stefano Gottardo [e-mail] wrote:@grant-cpt you've already attempted to manually write the entire ESN? same results?

—You are receiving this because you were mentioned.Reply to this email directly, view it on GitHub, or unsubscribe.

[peak3d]

The appboot endpont is used in the native android app, the first one is in general not encrypted (its the one which establishes the widevine key handshake for subsequent requests). You may have to delete all your app data to get the first unencrypted request, keys have some time validity.

Unfortunately the appboot has lot of differences, I got this working in the past, you'll have to authenticate with SecureNetflixId (provided by some http boot command) You also need to provide the userId instead passing the creds on every request (its handled currently this way and we make MSL request always with the default / main user what is even not correct, but worked)

@CastagnaIT I can try to help solving this issue, but there will be major changes to get it working with appboot. You will most probably make SecureNetflixId and UserGUID public from netflixSession to MSL session. Credentials (email / password) are not really needed for MSL comunication.

[CastagnaIT]

Hi peak3d welcome back! :)
yes now msl and nfsession are in two different sessions
but they should be joined not separated sessions

one of my goals before this problem arose, was to find a way to use get/post (of msl and nfsession) with same requests.session

today i tried to get as you say the first call in clear (so i have deleted nf app data and also uninstall the app) but nothing... i dont know, tomorrow i try again i'm at a dead end.

of your guidelines more o less i understand but it's not all clear there are things i still don't know,
if you want to help me, it's fine, you are in advantage if you've already tried this way
let me know if you will take this task and if i'm gonna do something

[peak3d]

I'll try to collect things I modified, maybe I stored the changes in an hacky, non for public use, branch locally. What I remember is that they do a platform verification at least on android, but there is no implementation for this on devices != android.

If netflix addon still works on devices != android, we may have to implement an completely own android MSL workflow, which differs from != android.

Maybe / hopefully it's something more simple which leds to the failure, a header or whatever.

[CWftw]

@peak3d @nohajc The first appboot request on Android is now encoded differently. While it may not be encrypted it is now binary, possibly encoded via CBOR (this is my current hypothesis) I'm trying to undo the CBOR but my tools aren't cooperating. If the only change is how the requests are sent over the wire, the widevine key exchange itself is straightforward.

[peak3d]

What would be interesting to know is if we only have issues on android only, or on other platforms as well (through libwidevine / not using CryptoSession). Do you know @CWftw ?

[CWftw]

@peak3d My implementation is with with MediaDRM/CryptoSession and it has this same error seemingly on newer devices. That's why I believe they are deprecating the old key exchange on newer devices but I have no proof of that.

[nohajc]

@CWftw Yes, you're right about CBOR. I've been ignoring it so far because older versions of Netflix apk still use json and it worked last time I checked. Maybe someone could try to downgrade their app to see if the error manifests.

[peak3d]

IIRC the addon doesn't pass Content-Type Headers for MSL requests, maybe they simply changed the default to CBOR and setting the header to JSON already fixe the issue?

Edit: No, doesn't work

[Paco8]

I entered the ESN from the netflix application and the problem seems fixed.

[totoanto]

Hi. I have the same Playback error on Sony Android TV KD-65XE9005

Request failed during key exchange ....

I am using Kodi 18.5 and Netflix add-on version: 0.16.2

The debug log can be found from this link: https://paste.kodi.tv/tapaxowuno.kodi

[xbbdc]

I entered the ESN from the netflix application and the problem seems fixed.

I did the same for my 2017 Shield and it worked. Now to get 4K to work, although Atmos works fine.

[CastagnaIT]

we're working on trying to get automatically the right ESN (on android)
seem the problem is focoused on the ESN used, so at least i hope

[roshidski]

I'm on Kodi 18.5, Netflix add-on ver 0.16.2, Minix box. Add-on was working great until 2 days ago, request validation error. Tried manual ESN but still got error pop up. If it did work out with manual ESN, would I get 1080p or only 720p like the app on my Android box? (Rhetorical)

[bompelbob]

I only have 540p after manual ESN solution.

[roshidski]

I'm not sure if this is meant to have Widevine version not found. I'm on Minix U9 and have seen the CDM app that says I've got Widevine L1.

[Paco8]

I only have 540p after manual ESN solution.

For me it's still working at 1080p in my nvidia shield.

[xbbdc]

I'm not sure if this is meant to have Widevine version not found. I'm on Minix U9 and have seen the CDM app that says I've got Widevine L1.

It shows the same on my Shield but it works no problem. What I noticed about the 4K is that even though the quick info in the bottom corner may show 1080P HD, it does play in 4K if you check the video settings. I was just surprised a lot of their stuff was released only in HD like Anon. Use the FAQ for 4K issues, it helps.

[hchr]

I only have 540p after manual ESN solution.

For me it's still working at 1080p in my nvidia shield.

After manual ESN I also get 1080P on a Galaxy Tab S5e. It say it's only available in 540SD, but it plays in 1080P

[alitteration]

I only have 540p after manual ESN solution.

For me it's still working at 1080p in my nvidia shield.

After manual ESN I also get 1080P on a Galaxy Tab S5e. It say it's only available in 540SD, but it plays in 1080P

What ESN you used to get 1080P on Galaxy Tab ?

[hchr]

After manual ESN I also get 1080P on a Galaxy Tab S5e. It say it's only available in 540SD, but it plays in 1080P

What ESN you used to get 1080P on Galaxy Tab ?

In the Netflix app
More->AppPreferences
Scroll to about and the ESN number is there.

[M2k80]

@roshidski @xbbdc android does not use this kind of widevine, it uses its own buildin widevine that comes with the android firmware. or with other words, that what inputstream helper sais is wrong for android devices. for android you cant download any widevine versions.
just saw they finaly made a fix and it is now merged on their github, so if the next update is out, it will show the correct message for android devices

[cosmicstranger]

Hello everyone,

I'm facing the same issue since the last 5 days. But FYI everything was ok, I'm using kodi on a generic android tv and I was using another ESN to have the full HD on netflix addon. But as I said I had this "Request Failed validation during key exchange" since few days and I tried differents ESN but I have always the same problem.

Here is the kodi log
https://drive.google.com/file/d/11pQ-LsyzOvfnt8RyP3JxrbjW0T_EGsxx/view?usp=drivesdk

Thanks for your help

[mkaflowski]

Doesnt work on my Shield with my ESN :(

[CastagnaIT]

i think netflix is making changes due to account sharing trend which has grown in the last year
on linux you can see a some type of device-based requests look like tests
i don't know how long I've been there, i saw a few days ago

we need to make some deeper changes here in order to generate a right ESN,
this require modifications to Kodi and/or InputStream Addon,
that require time, when there is news you will be updated

[AzzGar]

Hi everyone
I had the same issue : I just installed the add-on on Kodi on my NVidia Shield 2019 Pro. The error kept popping until I edited the ESD in the add-on setting : I entered the one I found in the Netflix Android app installed on my Shield, and that made the error message disappear.

[darkkainn]

The same problem on Sony Android TV - XF9005 model. CastagnaIT you are doing great job. We will be patient We will wait for right update.

[geaddict]

Good day all,

Same issue. Minix Neo U9H, Android 6.01, Kodi 18.4. Manual ESN from Netflix app and no change with error. Triple checked for typos as well on the manual ESN.

[srkimrki]

The same problem on Amazon Fite TV Stick. CastagnaIT you are doing great job. We will be patient We will wait for right update.

[mkaflowski]

Worked with new version - 16.3. THANK YOU! :D

[totoanto]

Unfortunately still not working after 16.3 update. Sony Android TV KD-65XE9005

[darkkainn]

Manual ESN worked on Sony Android TV XF9005 series.

[totoanto]

I confirm also it is working now with manual ESN
Thanks :)

[tonto99]

I confirm also it is working now with manual ESN
Thanks :)

Friends, I have this same problem with nvidia shield tv. Can someone explain to me what is "ESN Manual"? Thanks!

[mkaflowski]

I confirm also it is working now with manual ESN
Thanks :)

Friends, I have this same problem with nvidia shield tv. Can someone explain to me what is "ESN Manual"? Thanks!

You can find your ESN on Netflix or Shield preferences and need to put it on addon settings.

[tonto99]

I confirm also it is working now with manual ESN
Thanks :)

Friends, I have this same problem with nvidia shield tv. Can someone explain to me what is "ESN Manual"? Thanks!

You can find your ESN on Netflix or Shield preferences and need to put it on addon settings.

Thanks. I inserted the manual ESN and the error didn't appear anymore, however I'm only able to reproduce in 480p and 2.0 sound. That sad! (nvidia shield tv)

[xbbdc]

Make sure your Kodi settings for audio and video are correct.

Get Outlook for Androidhttps://aka.ms/ghei36

---

From: tonto99 [e-mail]
Sent: Tuesday, January 21, 2020 4:35:37 PM
To: CastagnaIT/plugin.video.netflix [e-mail]
Cc: xbbdc [e-mail]; Mention [e-mail]
Subject: Re: [CastagnaIT/plugin.video.netflix] Request Failed validation during key exchange (#421)

I confirm also it is working now with manual ESN
Thanks :)

Friends, I have this same problem with nvidia shield tv. Can someone explain to me what is "ESN Manual"? Thanks!

You can find your ESN on Netflix or Shield preferences and need to put it on addon settings.

Thanks. I inserted the manual ESN and the error didn't appear anymore, however I'm only able to reproduce in 480p and 2.0 sound. That sad! (nvidia shield tv)

—
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[mkaflowski]

Double check for typos. There is some tricky parts like NVIDISHIELD insted of NVIDIASHIELD. I have copied mine ESN with Google Assistant text recognition to file and from file to addon setting file to make sure it is correct.

[tonto99]

Double check for typos. There is some tricky parts like NVIDISHIELD insted of NVIDIASHIELD. I have copied mine ESN with Google Assistant text recognition to file and from file to addon setting file to make sure it is correct.

I checked twice. Everything works perfectly, however at 540p 2.0.

[g-mike]

I had to reset shield, reinstall Kodi + Netflix plugin + enter manual ESN (whole) to get it working with 4k / atmos on 0.16.3.

Kudos to authors! :tophat:

[tonto99]

I had to reset shield, reinstall Kodi + Netflix plugin + enter manual ESN (whole) to get it working with 4k / atmos on 0.16.3.

Kudos to authors! 🎩

I followed your tip and now I have 4k Atmos on Nvidia Shield! Thank you!

[CastagnaIT]

Double check for typos. There is some tricky parts like NVIDISHIELD insted of NVIDIASHIELD. I have copied mine ESN with Google Assistant text recognition to file and from file to addon setting file to make sure it is correct.

thit i am suspicious of a recent code change, i need more information

i need you can test this ESNs:
NFANDROID2-PRV-SHIELDANDROIDTV-NVIDIASHIELD=ANDROID=TV
NFANDROID2-PRV-SHIELDANDROIDTV-NVIDISHIELD=ANDROID=TV

the difference is the A it could mean that i have to restore some of previous generation code
can you report if one of them still works?

[mkaflowski]

It worked with both. However I needed to restarted Kodi every change because I have been gettin User Id token master error.

[CastagnaIT]

maybe it is better to eliminate id user token after change esn,

i will prepare an update for you here,
so after install the update please redo the ESNs tests thanks

[mkaflowski]

Ok. I have question about aspect ratio. All streams are 16:9 or is it forces somehow to that?

Wiadomość napisana przez Stefano Gottardo [e-mail] w dniu 22.01.2020, o godz. 10:15:

maybe it is better to eliminate id user token after change esn,

i will prepare an update for you hare,
so after install the update please redo the ESNs tests thanks

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[CastagnaIT]

All streams are 16:9 or is it forces somehow to that?

nothing is forced, but netflix uses different aspect ratios, but here are off topic, open new issue or use the forum

Update here:
plugin.video.netflix_0.16.3_20200122_test1.zip

[mkaflowski]

It works. I have done some test and I think this part of ESN doesn't matter:
NFANDROID2-PRV-SHIELDANDROIDTV-NVIDISHIELD=ANDROID=TV - 4k
NFANDROID2-PRV-SHIELDANDROIDTV-NVIDIASHIELD=ANDROID=TV - 4k
NFANDROID2-PRV-SHIELDANDROIDTV-NVIDIACSHIELD=ANDROID=TV - 4k (some random letter added)
NFANDROID2-PRV-SHIELDXANDROIDTV-NVIDIACSHIELD=ANDROID=TV - SD (some random letter added)

[CastagnaIT]

this is very weird 🤔
please describe precisely the steps you take to insert and test these ESNs

[mkaflowski]

I had put them in that order and messing with "NVIDISHIELD" had't affect 4k but messing with "SHIELDANDROIDTV" does. It is Shield 2017. Anyway it works great now. I have Xiaomi Mi Box if you need to test something in the future.

[CastagnaIT]

I need to know where you're going to put them
by addon settings expert menu? or other methods?

[mkaflowski]

By add-on settings.

Wiadomość napisana przez Stefano Gottardo [e-mail] w dniu 22.01.2020, o godz. 10:55:

I need to know where you're going to put them
by addon settings expert menu? or other methods?

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[mkaflowski]

Another tests: messing with "NFANDROID2" after playback give me some error. When I try to play movie Kodi crashes and when I relaunch it work with chaged "NFANDROID2". It looks like "SHIELDANDROIDTV" is crucial.

[CastagnaIT]

So netflix has changed its esn check method again apparently less restrictive

Manual ESN worked on Sony Android TV XF9005 series.

@darkkainn can you do this steps?

-Install this update: plugin.video.netflix_0.16.3_20200122_test1.zip
-Go to addon expert settings
-Select Reset ESN
-Try if still works (so without write manually the esn)

let me know thanks

[timfehr]

I also have this issue with the Shield TV 2017
I installed your update, reseted the ESN via expert settings -> still get the same error.

I checked the used ESN after I reseted it and it uses this one: NFANDROID2-PRV-SHIELDANDROIDTV-NVIDISHIELD=ANDROID=TV, which seems correct from reading the posts here

[CastagnaIT]

two user with same device Shield TV 2017, same esn, but two different results?
i don't understand...

[timfehr]

Me neither. i attached my kodi.log

Maybe you find some hints in there.

The log is after I reseted ESN and restarted Kodi.

[boblo1]

Hello @CastagnaIT :
I have a Shield 2017 PRO updated to latest firmware and got the same problem. I installed version 0.16.3, then reseted the ESN and finally I pasted by hand the ESN. Now the addon works like a charm.
Using a spanish non-premium Netflix account (up to Full HD).
If you need further information, please let me know.

[setegonz]

@mkaflowski did you checked if the add-on works in your Mibox3? I reset the esn and then entered it manually but the error continues.

[CastagnaIT]

i opened a new Issue with title: "Help request to NVIDIA SHIELD Users - wrong media flag 1080P / 4K"

I need at least 1 NVIDIA SHIELD tester, to perform a test, prerequisite a working NVIDIA SHIELD with 4K enviroment

thanks

[mkaflowski]

@mkaflowski did you checked if the add-on works in your Mibox3? I reset the esn and then entered it manually but the error continues.

I have installed plugin.video.netflix-0.16.1 and copied whole ESN to be sure there is no typo and it worked.

[srkimrki]

So netflix has changed its esn check method again apparently less restrictive

Manual ESN worked on Sony Android TV XF9005 series.

@darkkainn can you do this steps?

-Install this update: plugin.video.netflix_0.16.3_20200122_test1.zip
-Go to addon expert settings
-Select Reset ESN
-Try if still works (so without write manually the esn)

let me know thanks

Can I try on this test plugin on Amazaon Fire TV Stick? Will it work maybe?

[srkimrki]

@mkaflowski did you checked if the add-on works in your Mibox3? I reset the esn and then entered it manually but the error continues.

I have installed plugin.video.netflix-0.16.1 and copied whole ESN to be sure there is no typo and it worked.

I have just do it and working by me an Amazon Fire TV Stick!

[cosmicstranger]

My question is : Does netflix addon works only on netflix certified devices after the netflix changes ? I said that cause I have as I said before a non-certified android smart tv and I was able to watch netflix HD using another ESN from a certified device

[cosmicstranger]

My question is : Does netflix addon works only on netflix certified devices after the netflix changes ? I said that cause I have as I said before a non-certified android smart tv and I was able to watch netflix HD using another ESN from a certified device

I tried to reset my device and installing kodi+Netflix addon but unfortunately it didn’t work with or without ESN changing

[johnmrestrepo17]

@srkimrki Where did you copy the ESN code from?

@mkaflowski did you checked if the add-on works in your Mibox3? I reset the esn and then entered it manually but the error continues.

I have installed plugin.video.netflix-0.16.1 and copied whole ESN to be sure there is no typo and it worked.

I have just do it and working by me an Amazon Fire TV Stick!

From where

[M2k80]

@CastagnaIT tested manual complete ESN on my 2017 and its working again, will try later on my 2019 pro

[M2k80]

i opened a new Issue with title: "Help request to NVIDIA SHIELD Users - wrong media flag 1080P / 4K"

I need at least 1 NVIDIA SHIELD tester, to perform a test, prerequisite a working NVIDIA SHIELD with 4K enviroment

thanks

if i get it working again on my shield 2019 pro , which i will try later this night, i can test 4k/1080p for you, if you need someone to test

[srkimrki]

1. I firs downgrade netlix plugin from 16.3 to 16.1
2. Then I have take ESN from original Netlix App (somewhere in setings you can read it)
3. Next I lunch Kodi and Netflix plugin 16.1 (the error message still was there)
4. Then I have went in option (left arrow on remote) and take Add-on setting
5. In expert I have enterd manual ESN (whole ESN from Original Netlix Apps)
6. Pluging still working :)

[CastagnaIT]

tested manual complete ESN on my 2017 and its working again, will try later on my 2019 pro

good to know

if i get it working again on my shield 2019 pro , which i will try later this night, i can test 4k/1080p for you, if you need someone to test

yes thanks

[srkimrki]

@johnmrestrepo17
I copyed ESN code from original Netlix App which ist intalled on my Amazon Fore Tv Stick... somwere in settings you can found it.

[venom7107]

Also get this same error on my MINIX U9-H box. No idea what to do next.

[tjamieg]

I had the same problem on Amazon Fire TV Stick 4K - Kodi 18.5 - Netflix 0.16.3

A few people suggested a fix in the comments above, so for those who didn't quite get it, here's a step-by-step of what I did to get mine working:

• Download the official Netflix app onto your device (not via Kodi)
• Open the newly downloaded Netflix app and log in
• Pull up the menu on the left hand side
• Scroll down to Settings
• Click on Device
• Locate and copy the long string of numbers and letters underneath the ESN heading
• Go back to Kodi >Video Add-ons > Netflix Settings > Expert > ESN
• Manually enter the ESN you copied from the official Netflix app
• Save settings
• Restart Kodi
• Sit back and relax!

[CastagnaIT]

To all please stop flaming this Issue post with things said 100 times...

I have already warned about this problem in the Kodi forum:
https://forum.kodi.tv/showthread.php?tid=329767&pid=2917144#pid2917144

I never wrote that i released the fix to this problem
so when a new release comes out doesn't mean that all the problem are solved, _just read the change-log_ to know what is changed

[CastagnaIT]

volunteers to see if this resolve the problem: plugin.video.netflix_0.16.3_20200126_test1.zip

after having installed, go to addon Expert settings, and do Reset ESN

let me know thanks

[timfehr]

Tried it, it works!

Installed the update -> resetes ESN -> restarted Kodi -> played a video without error.

Just out of curiosity, what did you do the get it working?

[CastagnaIT]

with what device model?

[timfehr]

with what device model?

Nvidia Shield TV 2017

[tjamieg]

volunteers to see if this resolve the problem: plugin.video.netflix_0.16.3_20200126_test1.zip

after having installed, go to addon Expert settings, and do Reset ESN

let me know thanks

Confirmed working on Amazon Fire TV Stick 4K

[geaddict]

plugin.video.netflix_0.16.3_20200126_test1.zip works perfectly! Thank you so much!!! I love using this in Kodi.

The original Netflix app is junk. I have to reboot after each use once I exit the app. I cannot disable autoplay (even though it is set online NOT to autoplay). The interface is awful for searches.

Minix Neo U9-H, Android 6.01.

[venom7107]

plugin.video.netflix_0.16.3_20200126_test1.zip works perfectly! Thank you so much!!! I love using this in Kodi.

The original Netflix app is junk. I have to reboot after each use once I exit the app. I cannot disable autoplay (even though it is set online NOT to autoplay). The interface is awful for searches.

Minix Neo U9-H, Android 6.01.

Did you get it working at 1080p? Max res I get is 960x540.

[geaddict]

960x540 for me as well. It is still better than the crappy original netflix app though! If we can get to 1080p that would be a bonus but I am not complaining as is :-)

[venom7107]

960x540 for me as well. It is still better than the crappy original netflix app though! If we can get to 1080p that would be a bonus but I am not complaining as is :-)

Yes honestly the fact that the app is even working on the U9 is enough itself. Hopefully we see some progress on 1080p sometime in the future.

[Jibbonator]

I´ve tested it too. Nvidia Shield 2017. newest Updates.It did not work with just installing the Test over the normal one. Had to delete the original Addon and then install this Test version.
Works like a charm in 4K HDR (Chilling Adventures of Sabrina)

[CastagnaIT]

To all (that have 4k tv) that have installed this fixed test version
can you check if Kodi's skin shows 4K info-label? see yellow rectangle in screenshot

[timfehr]

To all (that have 4k tv) that have installed this fixed test version
can you check if Kodi's skin shows 4K info-label? see yellow rectangle in screenshot

Unfortunately I don't have a working 4K environment, so I can't test it

[Jibbonator]

on my 4k TV it is 1080p,like Ur Screenshot. but the Stream is 4k HDR. tested with the Button "O" and the "HDR enabled" Message from my TV.

[CastagnaIT]

thanks, this confirm that my experiment not work

[M2k80]

@Jibbonator did u used this plugin.video.netflix_0.16.3_20200127_test3.zip version for your 4k flag test? or the older one, if you used the older one, take a look here https://github.com/CastagnaIT/plugin.video.netflix/issues/448

[Jibbonator]

i have tested with test1. now i have deinstalled 1 and installed test3. now the 4k HDR with the Logo in the Corner works. ist says(chilling adventures of Sabrina) 5.1 DOLBY 4K.

[CastagnaIT]

the new release is out,
for the 4k flags will be fixed in the future version

[CastagnaIT]

~could someone that using NVIDIA Shield on a TV that is NOT 4K, attach a screenshot of the DRM Info app?~

thanks!

DONE

[M2k80]

sure i can do, i will send it to your email

[M2k80]

drm info has now a tv version, it looks complete different to the mobile version....would you pls tell me which informations you need?

[CastagnaIT]

i have to see the widevine CDM part

[M2k80]

email is out

[M2k80]

tell me pls if thats enough, if not, i have to search for another version of this tool

[CastagnaIT]

is perfect thanks very much

[M2k80]

just installed an older version...this would be only 1 screenshot for all information instead 5 :satisfied:

[beo59-cmd]

Hi Folks,
just installed the test version on a x92_S912_3GB_32GB abdroid 7.12 and it is not working.
Keep getting error message about the stupid "key exchange"

[CastagnaIT]

for every user who will read this Issue in the future, do not install the Test versions attached here