Plotly.js: Unknown filename when exporting charts (Safari)

[wallacedf]

Hi,

I've been using the "Export" feature to save charts as images and it's working mostly great! However, in Safari 10.0.1 (Mac OSX), the file is downloaded with the name "Unknown" without even an extension.

Here is an example: https://plot.ly/~bd_plotly/46

Could you please check this issue out?

Thank you very much!

[freshwuzhere]

ditto. Is this in Safari only? Firefox has correct behaviour and can store many images. No folder control though.

[meletis]

Yes, this is Safari OS X only.

[alubbock]

In plotly 1.27.1 and Safari 10.1.1, the user gets two image downloads - one with the proper filename and one with filename "Unknown". The Javascript console also shows the error:

data:application/octet-stream;base64,<octet stream goes here>=
Failed to load resource: Frame load interrupted

[petermattia]

I have the same issue in Safari as @alubbock. Works fine on Chrome.

[abegehr]

same problem here. downloading the image twice (Unknown.png and [name].png) on OSX 10.13.5 Safari 11.1.1 with Plotly 1.38.1

[ibrewster]

This appears to still/again be an issue two years later, with plotly.js v1.54.2. Is there any workaround (other than telling the user Sorry! Your browser of choice doesn't work for me! :-p)?

[DanielMedic]

And it's _still_ happening two years after @ibrewster 's comment. :/