Pinpoint: Pinpoint Apdex Scores??

Created on 20 Apr 2018  路  4Comments  路  Source: pinpoint-apm/pinpoint

Description


I have previously used two tools for APM, one called "Applications Manager" and another called "Retrace" and I think Pinpoint has better features than both; with only one detail that both tools show something called the APDEX Score which is according to both mention in their official documentation an industry standard to measure the "level of customer satisfaction". I do not know if Pinpoint is able to show this parameter or if there are plans for it to be incorporated?
I include a link with documentation about it.

http://apdex.org/overview.html

Environment

Additional Info

proposal question

Most helpful comment

We have plans to support apdex scores

Apdex score can be calculated based on histogram.

image

eg)
image

SatisfiedCount : 729,516 * 1
ToleratingCount : 1,856 * 0.5 = 928
TotalSamples : 732,357
Apdex score : 0.997 == (729,516 + 928) / 732,357

| TYPE | TIME |
---------|------------
| Satisfied | time <= 1 sec |
| Tolerating | 1 sec < time<= 3 sec |
| Frustrated | 3 sec < time and error |

All 4 comments

Hi @ing-arriola
Thank you sharing this.
We currently do not have any plans to incorporate it any time soon.

However this looks like something we can consider once we have more data aggregation (such as response time / request count by URLs etc) implemented,
Thanks again.

Hi @Xylus
thanks for your answer, it would be great if Pinpoint could show you APDEX Score. =D

We鈥檙e 2 years later. Do we have Apdex now? I personally like this metric as it is something that can easily be shared with management.

We have plans to support apdex scores

Apdex score can be calculated based on histogram.

image

eg)
image

SatisfiedCount : 729,516 * 1
ToleratingCount : 1,856 * 0.5 = 928
TotalSamples : 732,357
Apdex score : 0.997 == (729,516 + 928) / 732,357

| TYPE | TIME |
---------|------------
| Satisfied | time <= 1 sec |
| Tolerating | 1 sec < time<= 3 sec |
| Frustrated | 3 sec < time and error |

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