Paypal-checkout-components: [Bug] Incognito - Sandbox - Forcing guest checkout

[aidan-ayala]

🐞 Describe the Bug

For sandbox. When using express checkout in an incognito browser. Guest checkout is being forced.

🔬 Minimal Reproduction

Incognito - Clear all data for the sandbox domain - Sandbox - PayPal Express

😕 Actual Behavior

🤔 Expected Behavior

Expect to have the option to login / checkout as guest

[mnicpt]

Hi, @aidan-ayala . Can you copy/paste the script configuration you are using?

[MSkelton-LDG]

Hi - we are getting the same issue (Paypal sandbox redirecting to guest checkout).
We are redirecting from a Magento2 setup and don't have the same issue if we change the API keys to our production ones so it looks to be something within the sandbox.
Is there a fix or config change?

Can provide further details if needed.

[mnicpt]

@MSkelton-LDG If you could provide the code snippet you are using to integrate, that would be great! Thank you. We have this on our backlog and will be looking into a resolution.

[aidan-ayala]

@mnicpt here's a snippet we're using on the frontend to trigger express standard

<script src="https://www.paypalobjects.com/api/checkout.js"></script>
<div id="paypal-button" data-payment="paypal"></div>
<script>
    window.paypalPageLocation = '/paypal/checkout';
    paypal.Button.render({
        payment: function (resolve, reject) {
            return paypal.request.post(window.paypalPageLocation)
                .then(function (data) {
                    resolve(data.paymentID);
                })
                .catch(function (err) {
                    reject(err);
                });
        },
        onAuthorize: function (data) {
            return paypal.request.post('/paypal/onauth', data)
                .then(function () {
                    window.location.href = '/paypal/checkout';
                })
                .catch(function () {
                    window.location.href = '/cart';
                });
        }
    }, '#paypal-button');
</script>

[MSkelton-LDG]

Hi @mnicpt - not too sure which parts you require but the button is:

<input type="image" data-action="checkout-form-submit" data-checkout-url="https://{site}/paypal/express/start/button/1/" src="https://{site}/static/version1594819883/frontend/{code}/{name}/en_GB/{code_name}/images/en_GB/paypal.gif" alt="Checkout with PayPal" title="Checkout with PayPal">

Then paypal-checkout.js:

/**
 * Copyright © Magento, Inc. All rights reserved.
 * See COPYING.txt for license details.
 */

define(["jquery", "Magento_Ui/js/modal/confirm", "Magento_Customer/js/customer-data", "jquery-ui-modules/widget", "mage/mage"], function(t, e, o) {
    "use strict";
    return t.widget("mage.paypalCheckout", {
        options: {
            originalForm: 'form:not(#product_addtocart_form_from_popup):has(input[name="product"][value=%1])',
            productId: 'input[type="hidden"][name="product"]',
            ppCheckoutSelector: "[data-role=pp-checkout-url]",
            ppCheckoutInput: '<input type="hidden" data-role="pp-checkout-url" name="return_url" value=""/>'
        },
        _create: function() {
            this.element.on("click", '[data-action="checkout-form-submit"]', t.proxy(function(r) {
                var i = t(r.target)
                  , a = i.data("checkout-url")
                  , n = i.closest("form").find(this.options.productId).val()
                  , c = this.options.originalForm.replace("%1", n)
                  , u = this
                  , p = o.get("paypal-billing-agreement");
                r.preventDefault(),
                p().askToCreate ? e({
                    content: p().confirmMessage,
                    actions: {
                        confirm: function() {
                            a = p().confirmUrl,
                            u._redirect(a, c)
                        },
                        cancel: function(e) {
                            e && !t(e.target).hasClass("action-close") && u._redirect(a)
                        }
                    }
                }) : this._redirect(a, c)
            }, this))
        },
        _redirect: function(e, o) {
            var r, i;
            this.options.isCatalogProduct ? (r = t(o ? o : t(this.options.shortcutContainerClass).closest("form")),
            i = r.find(this.options.ppCheckoutSelector)[0],
            i || (i = t(this.options.ppCheckoutInput),
            i.appendTo(r)),
            t(i).val(e),
            r.submit()) : t.mage.redirect(e)
        }
    }),
    t.mage.paypalCheckout
});

If you need anything else happy to help.

[mnicpt]

Thanks, @MSkelton-LDG

[mnicpt]

@MSkelton-LDG @aidan-ayala We are working on this issue and will respond back here when the issue has been resolved. Thank you for bringing this to our attention.

[upigilam]

@aidan-ayala It looks like there was a ramp on sandbox which was causing issues around guest checkout experience and the experiment was ramped down to 0% on jul 21st 2020. May i request for re-verification??

thanks!

[aidan-ayala]

@upigilam Looks like the issue is no longer happening. Thank you all.

[upigilam]

@aidan-ayala thanks for confirming ... could you please close the issue?