Paypal-checkout-components: Can not render button in IE intranet mode

Created on 28 Jun 2017 · 8Comments · Source: paypal/paypal-checkout-components

Hi, I am getting "Can not render button in IE intranet mode" for some version window 7 IE11 in our application. The paypal button doesn't show up. I try both the sandoxbox and prod account.
I am seeing this in the console log: ppxo_ie_intranet_mode {"timestamp":1498683823004,"windowID":"9d9d2f4ec5","pageID":"54466789c3","referer":

If I try the demo in the the problem IE11: https://developer.paypal.com/demo/checkout/#/pattern/client , the button show up. But if I copy the code and run it locally. I am having a similar problem. Does anyone know what is going on? Is it IE setting related or host name related?

outdated

Source

peterc2

Most helpful comment

This worked for me.

Go to Tools -> Internet Options -> Security -> Local Intranet -> Sites
and clear the option "Include all local (intranet) ...."

msaccone on 17 Nov 2017

👍2

All 8 comments

It'll be related to the host name.

You may need to follow these steps: https://support.microsoft.com/en-us/help/255176/sites-deleted-from-the-trusted-sites-zone-reappear-when-you-next-start

Thanks,
Daniel

bluepnume on 28 Jun 2017

👍1

Hi Daniel, the fix seem to fix "damage in the associated registry key". We have multiple win IE 11 machines in our company that are able to reproduce this paypal problem. just want to confirm that is the cause before I talk with our sys admin.
thanks

peterc2 on 29 Jun 2017

👍1

I don't necessarily think it's damage -- just that IE is flagging your local domains as intranet. You may be able to solve this locally without messing with the registry by doing the following from that page:

1. Start Internet Explorer, click Internet Options on the Tools menu, and then click the Security tab.
2. Click Trusted Sites, and then click Sites.
3. Click the site you want to delete, and then click Remove.

bluepnume on 29 Jun 2017

great, thanks Daniel

peterc2 on 29 Jun 2017

This worked for me.

Go to Tools -> Internet Options -> Security -> Local Intranet -> Sites
and clear the option "Include all local (intranet) ...."

msaccone on 17 Nov 2017

👍2

I had localhost in my registry keys. Removing that from here, as described fixed the issue for me:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains

One step closer to rendering in IE now.

greglanier on 21 Nov 2017

@thomlan -- if you have any time to do so, would you possibly mind adding a PR to update https://github.com/paypal/paypal-checkout/blob/master/docs/debugging/ie-intranet.md with the steps you took to modify the registry key, to escape intranet mode?

bluepnume on 21 Nov 2017

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