Neon-wallet: Neon Wallet 2.0.0 Goes Blank After Login on MacOs

Created on 11 Feb 2019  路  6Comments  路  Source: CityOfZion/neon-wallet

Wallet goes blank after login, MacOS Mojave 10.14.3 on MacBook Retina mid 2014

Wallet version or commit SHA:
Version 2.0.0

Environment:
MacOS Mojave 10.14.3

Reproduction steps:

  1. Start Neon Wallet
  2. Sign in Walled
  3. Wallet goes blank

screen shot 2019-02-10 at 9 31 34 pm

Most helpful comment

This was due to an issue related to the API we rely on for pricing data has been fixed in 2.1.0 which is going though its final rounds of QA. Sorry for the inconvenience this may have caused!

All 6 comments

also happening on my wallet with my hp laptop ..
.running windows 7
64 bit version...intel i7

Had it happen on linux mint as well. So it is not an OS issue. It seemed to only start happening, sometime in the past 2 days. Since that was the last time I open Neon.

windows 10 64 bit, same issue. login succeeds, app goes blank after loading wallet.

Same here on windows 10 64 bit. Was working fine roughly 2-3 hours ago. white screen after successful login

Same issue after login with Ledger Nano. Downloaded and replaced an outdated version of Neon in /Applications/ from Github.

Update: Neon is now working for me.

  • Uninstalled Neon with AppCleaner application for MacOS
  • Downloaded new image from neonwallet.com - Link from this repo's README and installed.
  • Re-opened NEON with right-click > Open

This was due to an issue related to the API we rely on for pricing data has been fixed in 2.1.0 which is going though its final rounds of QA. Sorry for the inconvenience this may have caused!

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