Multi-account-containers: Clicked "Get Started" on fresh install. Nothing happens.

Created on 6 Dec 2019  路  14Comments  路  Source: mozilla/multi-account-containers

Actual behavior

After installing extension and restarting Firefox, I click on the extension icon. The dialogue box appears with a "Get Started" button. Clicking the button does nothing. I can't progress past the dialogue box and the extension is not usable.

Expected behavior

I should be able to click "Get Started" and actually be able to get started.

Steps to reproduce

  1. Install extension
  2. Click "Get Started"
  3. Don't get started because it's broken

Notes

P1 bug

Most helpful comment

FYI patched Firefox landed in Fedora updates. Now it works.

All 14 comments

Same issue here on Fedora 31/Firefox 71

I just had this on Fedora 31 / Firefox 71 also. downgrading to firefox-69.0.1-3.fc31.x86_64 allowed me to click past the intro screen, seems to work fine after going back to firefox-71.0-8.npgo.fc31

Hi all. Can someone with Fedora debug the addon while trying to click through the getting started screens?

Go to : about:debugging#/runtime/this-firefox

and click "Inspect" on the MAC addon, and you should be able to see the addon's console.

Can you paste or send me a screenshot of that info? Thanks!

Let's see if this works:

console-export-2019-12-9_12-20-38.txt

Here is console export from me:
console-export-2019-12-9_22-5-55.txt

Some errors were there already when I opened the console. Then I clicked the _Getting started_ button twice.

Same Fedora 31 / Firefox 71.0

Looks like a problem with extension storage, but I can't reproduce on Fedora 31/FF71

Seems like there was/is a problem with the FF binary for fedora: https://bugzilla.redhat.com/show_bug.cgi?id=1779570

Confirmed, with the dev build in the bz this is working for me now. Thanks!

FYI- same problem on Debian/sid w/ 71

Ah, it's the version that comes with Fedora. I've reproduced it, but it's a platform bug.

If it helps anyone, it doesn't happen on FF71 release (direct from Mozilla).

Oh weird then, thanks for the note. I just downloaded a 72 beta where this doesn't happen either.

Platform bug:

https://bugzilla.mozilla.org/show_bug.cgi?id=1601365
and
https://bugzilla.mozilla.org/show_bug.cgi?id=1601707

You can follow along there. To fix now, you can downgrade FF on Fedora, or download FF71 (or beta, dev, or nightly) from Mozilla, and all these solutions should work in the mean time, so I'm going to close this bug.

FYI, this is how I successfully downgraded: yum downgrade firefox-69.0.1-3.fc31.x86_64

But use at your own peril, I'm no Fedora expert :joy:

FYI patched Firefox landed in Fedora updates. Now it works.

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