Motioneye: Cannot run application due to CURL_OPENSSL_3 not found

[FredMa01]

Hi,
I upgrade Raspbian stretch to buster.
All is ok but not for motioneye which doesn't restart.
I have this error :

import motionctl
meyectl[17196]:   File "/usr/local/lib/python2.7/dist-packages/motioneye/motionctl.py", line 28, in <module>
meyectl[17196]:     import mediafiles
meyectl[17196]:   File "/usr/local/lib/python2.7/dist-packages/motioneye/mediafiles.py", line 41, in <module>
meyectl[17196]:     import uploadservices
meyectl[17196]:   File "/usr/local/lib/python2.7/dist-packages/motioneye/uploadservices.py", line 27, in <module>
meyectl[17196]:     import pycurl
meyectl[17196]: ImportError: /usr/lib/arm-linux-gnueabihf/libcurl.so.4: version `CURL_OPENSSL_3' not found (required by /usr/local/lib/python2.7/dist-p
systemd[1]: motioneye.service: Main process exited, code=exited, status=1/FAILURE
systemd[1]: motioneye.service: Failed with result 'exit-code'.

I tried to clean cache : 'rm -rf ~/.cache/pip'
No effect !
I tried to upgrade : 'pip install motioneye --upgrade'
No effect !

Looking in indexes: https://pypi.org/simple, https://www.piwheels.org/simple
Requirement already up-to-date: motioneye in /usr/local/lib/python2.7/dist-packages (0.40)
Requirement already satisfied, skipping upgrade: tornado<6,>=3.1 in /usr/local/lib/python2.7/dist-packages (from motioneye) (5.0.1)
Requirement already satisfied, skipping upgrade: pillow in /usr/local/lib/python2.7/dist-packages (from motioneye) (5.0.0)
Requirement already satisfied, skipping upgrade: jinja2 in /usr/local/lib/python2.7/dist-packages (from motioneye) (2.10)
Requirement already satisfied, skipping upgrade: pycurl in /usr/local/lib/python2.7/dist-packages (from motioneye) (7.43.0.1)
Requirement already satisfied, skipping upgrade: backports-abc>=0.4 in /usr/local/lib/python2.7/dist-packages (from tornado<6,>=3.1->motioneye) (0.5)
Requirement already satisfied, skipping upgrade: singledispatch in /usr/local/lib/python2.7/dist-packages (from tornado<6,>=3.1->motioneye) (3.4.0.3)
Requirement already satisfied, skipping upgrade: futures in /usr/local/lib/python2.7/dist-packages (from tornado<6,>=3.1->motioneye) (3.2.0)
Requirement already satisfied, skipping upgrade: MarkupSafe>=0.23 in /usr/local/lib/python2.7/dist-packages (from jinja2->motioneye) (1.0)
Requirement already satisfied, skipping upgrade: six in /usr/local/lib/python2.7/dist-packages (from singledispatch->tornado<6,>=3.1->motioneye) (1.11.0)

An other idea ?
Fred

[ccrisan]

The broken package in your case is pycurl. Make sure it's properly installed. You could uninstall it using

pip uninstall pycurl

And then reinstall it using

pip install pycurl

[FredMa01]

All thanks Ccrisan !
There is no error now but motioneye write "You have not configured any camera yet. Click here to add one.." and doesn't seem to see my thread-1.conf, thread-2.conf, thread-3.conf.
I am looking for why ;)
FRed

[benjamin-salchow]

Did you found out, why the config is not used?
I got the same issue and now I'm stuck with "You have not configured any camera yet"

[FredMa01]

Yes I found.
I changed in /etc/motioneye/motion.conf the name "thread"
thread thread-1.conf
thread thread-3.conf
thread thread-2.conf

by
camera thread-1.conf
camera thread-2.conf
camera thread-3.conf

[zagrim]

Was this a fresh install of motionEye, or upgrade? From your first comment I take it to have been an upgrade, and it sounds like you missed the release notes for 0.40 regarding the need for running the migration script. There might be other config options beside the camera references that should be migrated, too.

[FredMa01]

It was an upgrade from raspbian stretch to buster.
I haven't seen the release notes for 0.40.
Thanks

[fgr1986]

You can remove the folder and old lib with
sudo mv /usr/local/lib/python2.7/dist-packages/pycurl* .

and then install it with
sudo apt install python-pycurl

[Johnny-quattro]

fgr1986, thanks for your post. It helped enormously, as I was having issues after an installation on a Pi that had been upgraded from Stretch to Buster. Cheers.