Model-viewer: Something happened and now AR doesn't work

[burungiu]

Hello, guys

I had developed a project last two weekend and the last modification was 10 days ago, everything worked perfect.
Now it says that "Couldn't open object".

Project could be reached at: https://spital.imipasadegorj.ro
What happened?

• model-viewer: latest

Browser Affected

• [x] Chrome
• [ ] Edge
• [ ] Firefox
• [ ] IE
• [x] Safari

OS

• [ ] Android
• [x] iOS
• [ ] Linux
• [ ] MacOS
• [ ] Windows

[burungiu]

Downgrade to 1.1.0 solved the problem, hmm, what's wrong?
I changed on https://spital.imipasadegorj.ro version from 1.2.0 to 1.1.0 and now it's working. could you please analyse what it wrong with my code (10 lines) why it doesn't work properly with 1.2.0?

[sercanov]

Same with us too. USDZ and GLB's are downloaded fine.

You can check it out on; https://app.diner.com.tr/house-of-b/menu

[burungiu]

How did you scanned the products? Photogrametry? Which soft did you used?

Same with us too. USDZ and GLB's are downloaded fine.

You can check it out on; https://app.diner.com.tr/house-of-b/menu

[sercanov]

How did you scanned the products? Photogrametry? Which soft did you used?

Same with us too. USDZ and GLB's are downloaded fine.
You can check it out on; https://app.diner.com.tr/house-of-b/menu

Yeah, we used photogrammetry with some other tooling stack we've put together. Models are %90 computer generated.

[Wulff2099]

Sorry for asking you use this?
https://unpkg.com/browse/@google/model[email protected]/dist/model-viewer-legacy.js
https://unpkg.com/browse/@google/model[email protected]/dist/model-viewer.js
??

[burungiu]

Sorry for asking you use this?
https://unpkg.com/browse/@google/model[email protected]/dist/model-viewer-legacy.js
https://unpkg.com/browse/@google/model[email protected]/dist/model-viewer.js
??

Yes, until today I used the latest version, I hope modelviewer dev will bring a solution for 1.2.0, or a fix if the problem is on their side.

[Wulff2099]

Because i can see the page in android ok but in iphone is not working
this is the page
https://virtualdesign.es/projects/47streetest/

[elalish]

Thanks, I have a repro; looking into it. I'll probably have a 1.2.1 out shortly. Appreciate your patience and rapid reporting!

[Wulff2099]

I dont know why if i use this 2 links
still not working in iphone
https://unpkg.com/browse/@google/model[email protected]/dist/model-viewer-legacy.js
https://unpkg.com/browse/@google/model[email protected]/dist/model-viewer.js

in my page
https://virtualdesign.es/projects/47streetest/index2.html

[elalish]

Okay, v1.2.1 with this fix is now up on npm and unpkg. Would anyone be so kind as to confirm it is now working as expected?

[elalish]

@Wulff2099 I believe your problem is including 'browse'; try something like this instead: https://unpkg.com/@google/model[email protected]/dist/model-viewer.min.js

[Wulff2099]

Same problem cant open the object

[elalish]

@Wulff2099 your ios-src is pointing at the same .glb as your src, instead of pointing at a .usdz or .reality file.

[Wulff2099]

ios-src is pointing to .usdz file

[elalish]

@Wulff2099 When I view source on your website above, I see this:

<model-viewer environment-image="assets/whipple_creek_regional_park_04_1k.hdr"
                  src="assets/zapa01.glb"
                  ios-src="assets/zapa01.glb"
                  alt="A 3D model of an astronaut"
                  shadow-intensity="1"
                  exposure ="1"
                  camera-controls
                  auto-rotate ar>
    </model-viewer>

[jeanieherold]

I can confirm the fix is working now in ios on safari, chrome and FF

[Wulff2099]

Upss! i fix it and works Thanks my bad, sorry

[VRJGaming]

Same problem cant open the object

have you solved iOS AR

[VRJGaming]

Upss! i fix it and works Thanks my bad, sorry

how?

[Wulff2099]

Upss! i fix it and works Thanks my bad, sorry

how?

Whats your problem VRJGAMING?