Describe the bug
Unable to post process Tom Clancy's Jack Ryan.S01E01.Pilot.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTG the weird thing is other episodes did come in and were post processed, I think at that time the show name in Medusa was still normal. Not sure when it changed to the
Expected behavior
A clear and concise description of what you expected to happen.
Screenshots
It might have something to do how the show is displayed in Medusa.

Medusa (please complete the following information):
Medusa Info: | Branch: master Commit: f5973b28465246e67465d7d86bdc8aa74d13e659 Version: v0.2.8 Database: 44.11
-- | --
Python Version: | 2.7.15 (v2.7.15:ca079a3ea3, Apr 30 2018, 16:30:26) [MSC v.1500 64 bit (AMD64)]
SSL Version: | OpenSSL 1.0.2o 27 Mar 2018
OS: | Windows-10-10.0.14393
Locale: | nl_NL.cp1252
Logs:
2018-09-01 20:21:36 DEBUG Thread_18 :: [f5973b2] Processing path: C:\DATA\Private\Torrent\PROCD\TV\Tom Clancy's Jack Ryan.S01E01.Pilot.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTG
2018-09-01 20:21:36 DEBUG Thread_18 :: [f5973b2] Processing folder: C:\DATA\Private\Torrent\PROCD\TV\Tom Clancy's Jack Ryan.S01E01.Pilot.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTG
2018-09-01 20:21:36 DEBUG Thread_18 :: [f5973b2] Post-processing files: [u"Tom Clancy's Jack Ryan.S01E01.Pilot.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTG.3.eng.srt", u"Tom Clancy's Jack Ryan.S01E01.Pilot.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTG.4.eng.srt", u"Tom Clancy's Jack Ryan.S01E01.Pilot.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTG.mkv", u'Tom.Clancys.Jack.Ryan.S01E01.Pilot.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTG.nfo']
2018-09-01 20:21:36 DEBUG Thread_18 :: [f5973b2] Post-processing video files: [u"Tom Clancy's Jack Ryan.S01E01.Pilot.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTG.mkv"]
2018-09-01 20:21:36 DEBUG Thread_18 :: [f5973b2] Found unwanted files: [u'Tom.Clancys.Jack.Ryan.S01E01.Pilot.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTG.nfo']
2018-09-01 20:21:36 INFO Thread_18 :: [f5973b2] Processing C:\DATA\Private\Torrent\PROCD\TV\Tom Clancy's Jack Ryan.S01E01.Pilot.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTG\Tom Clancy's Jack Ryan.S01E01.Pilot.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTG.mkv
2018-09-01 20:21:36 DEBUG Thread_18 :: [f5973b2] Analyzing name: Tom Clancy's Jack Ryan.S01E01.Pilot.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTG.mkv
2018-09-01 20:21:36 DEBUG Thread_18 :: [f5973b2] Unable to match Tom Clancy's Jack Ryan.S01E01.Pilot.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTG.mkv to a series in your database. Parser result: title: Tom Clancy's Jack Ryan, season: 1, episode: [1], episode_title: Pilot, episode_details: Pilot, screen_size: 1080p, streaming_service: Amazon Prime, format: WEB-DL, audio_codec: EAC3, audio_channels: 5.1, video_codec: h264, release_group: NTG, container: mkv, type: episode, parsing_time: 0.0320000648499, total_time: 0.0629999637604, absolute_episode: [], quality: 1080p WEB-DL
2018-09-01 20:21:36 DEBUG Thread_18 :: [f5973b2] Analyzing name: Tom Clancy's Jack Ryan.S01E01.Pilot.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTG\Tom Clancy's Jack Ryan.S01E01.Pilot.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTG.mkv
2018-09-01 20:21:36 DEBUG Thread_18 :: [f5973b2] Unable to match Tom Clancy's Jack Ryan.S01E01.Pilot.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTG\Tom Clancy's Jack Ryan.S01E01.Pilot.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTG.mkv to a series in your database. Parser result: title: Tom Clancy's Jack Ryan, season: 1, episode: [1], episode_details: Pilot, screen_size: 1080p, streaming_service: Amazon Prime, format: WEB-DL, audio_codec: EAC3, audio_channels: 5.1, video_codec: h264, release_group: NTG, episode_title: Pilot, container: mkv, type: episode, parsing_time: 0.0789999961853, total_time: 0.109999895096, absolute_episode: [], quality: 1080p WEB-DL
2018-09-01 20:21:36 WARNING Thread_18 :: [f5973b2] Processing failed for C:\DATA\Private\Torrent\PROCD\TV\Tom Clancy's Jack Ryan.S01E01.Pilot.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTG\Tom Clancy's Jack Ryan.S01E01.Pilot.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTG.mkv: This show isn't in your list, you need to add it before post-processing an episode
2018-09-01 20:21:36 INFO Thread_18 :: [f5973b2] Not deleting folder C:\DATA\Private\Torrent\PROCD\TV\Tom Clancy's Jack Ryan.S01E01.Pilot.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTG found the following files: [u'Screens', u"Tom Clancy's Jack Ryan.S01E01.Pilot.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTG.3.eng.srt", u"Tom Clancy's Jack Ryan.S01E01.Pilot.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTG.4.eng.srt", u"Tom Clancy's Jack Ryan.S01E01.Pilot.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTG.mkv", u'Tom.Clancys.Jack.Ryan.S01E01.Pilot.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTG.nfo']
2018-09-01 20:21:36 DEBUG Thread_18 :: [f5973b2] No processable items found in folder: C:\DATA\Private\Torrent\PROCD\TV\Tom Clancy's Jack Ryan.S01E01.Pilot.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTG\Screens
2018-09-01 20:21:36 WARNING Thread_18 :: [f5973b2] Problem(s) during processing, failed for the following files/folders:
2018-09-01 20:21:36 WARNING Thread_18 :: [f5973b2] C:\DATA\Private\Torrent\PROCD\TV\Tom Clancy's Jack Ryan.S01E01.Pilot.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTG\Tom Clancy's Jack Ryan.S01E01.Pilot.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTG.mkv: Processing failed: This show isn't in your list, you need to add it before post-processing an episode
After adding a Scene Exception Tom Clancy's Jack Ryan it goes through so it has to do with the escaping of the quote character in the show name.
There was a bug on TVDB. I reported it yesterday and it's fixed now. Try forcing a full update.
Now it is getting weird, after a full update of the show the name changed back to original name, so this might have been a result of a weird change on Thetvdb.
@sharkykh I just figured that out :smile: