Mailspring: Unread count still on without unread messages
What operating system are you using?
... Windows 10
What version of Mailspring are you using?
...
1.1.4-22d9f20d
Bug?
Do you have any third-party plugins installed? If so, which ones?
... No I don't.
Is the issue related to a specific email provider (Gmail, Exchange, etc.)?
... I don't know. I have only one account with google in mailspring.
Is the issue reproducible with a particular attachment, message, signature, etc?
Since a few days ago I don't know why some messages (not all of them and I don't know which ones exactly) are waiting in the unread tab and are being showed in the unread count in spite of I already have ridden them!!
In the image you can see the inbox. The count tells me there are 4 unread messages but there are not more emails unread. Here you have otherimage with the unread tab selected.
As you can see, 4 messages are appearing in this tab and all of them are already ridden. What do you think it can be happening? Thanks a lot!!
Ivan
Ivluengo
All 17 comments
I am having the same issue, Messages that are read are still showing under unread. I have checked and all the message in the thread are read messages, but they still show up under unread.
pateljj04
on 26 Feb 2018
Same here on Ubuntu 16.04. I am able to temporarily resolve the issue by marking ALL my mail as unread and then re-marking it as read, but the issue will eventually return. If I perform this action on my mail in chunks the number will decrement gradually, which seems to imply it is particular messages causing this bug and not just a random number.
sam-lucas
on 26 Feb 2018
it happens to me when a new email comes to a selected thread
JoaquinScript
on 3 May 2018
Still happening
webberwang
on 23 Jun 2018
Still happening to me too. version 1.5.3.
abdoul-Karim
on 19 Dec 2018
I'm having the same issue and it's infuriating. Every time I check, theres nothing, and then it brings itself back, so now theres no way to know if I actually have new messages or not.
DianaNites
on 24 Dec 2018
Same issue still here.
Workaround is currently to go to "Unread". There will be a read e-mail there.
On this e-mail do this:
Right click, Mark as Unread
Right click, Mark as Read.
This will remove it. But you will have to do this several times every day to keep all of them away.
croahs
on 12 Jan 2019
I have another workaround
Preferences->Accounts->(Account in question)->Rebuild Cache
Seems to clear it for me, but annoying nonetheless
sitefinitysteve
on 6 May 2019
I've had a similar issue for a while, But for me it's restricted solely to the "Important" label/folder of Gmail. Only there some of my email are continuously flagged as unread (just by the icon, no actual unread mail under that label/folder). Clearing the cache "works", But somewhat inconviniant, especially if this happens again the next time a mail comes in and is considered "Important".
ransagy
on 10 May 2019
I am still getting this pretty frequently off and on. Pretty annoying, any help would be appreciated.
Mailspring (1.6.3-134a0e55)
Mac OS 10.14 (18A391)
Rebuild Cache works as a temp fix usually.
zachschrock
on 7 Oct 2019
I also get this issue on the latest Mailspring (1.7.2) on both macOS mojave and Windows 10. I'm using a Gmail account.
benwbooth
on 28 Dec 2019
I'm still getting this issue sometimes, in v1.7.6, on Windows 10, connected to a Gmail account. (for unread messages, which I then read, remaining in the "Unread" section, even after restarts of the program)
Venryx
on 12 May 2020
I run mailspring both on Windows and macOS, and still get this issue. It's really annoying. Any idea when this will be fixed?
benwbooth
on 9 Jul 2020
I run mailspring both on Windows and macOS, and still get this issue. It's really annoying. Any idea when this will be fixed?
What version are you on? This was fixed for me awhile ago. I'm currently on Version 1.7.8 (1.7.8) — you may need to reset your cache — Preferences > Local Data Reset Cache (lower left)
zachschrock
on 9 Jul 2020
Actually, I checked and it looks like the problem is finally fixed. Thanks!
benwbooth
on 10 Jul 2020
I just had this happen again on version 1.7.8:
Notice how both mails in the unread section are un-bolded (already read), but still show up in the unread section. After marking as Unread, then marking as Read, then the messages are gone from the Unread section
benwbooth
on 13 Jul 2020
I'm having the exact same problem and marking unread and then marking as read seem to resolve the issue.
Mailspring 1.7.8
macOS 10.15.7
stefanedberg
on 9 Nov 2020
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Most helpful comment
I have another workaround
Preferences->Accounts->(Account in question)->Rebuild Cache
Seems to clear it for me, but annoying nonetheless