Mailspring: Can't connect Imap/smtp authentication failure (IMAP and SMTP are enabled and password and username have been entered multiple times)
Are there any related issues?
currently no.
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What operating system are you using?
Ubuntu 18.04 with Default Gnome desktop
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What version of Mailspring are you using?
1.2.1-7e7447b6 (snap package)
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Bug?
Do you have any third-party plugins installed? If so, which ones?
No plugins installed (freshly installed Mailspring)
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Is the issue related to a specific email provider (Gmail, Exchange, etc.)?
Probably not.
I have tried to connect my zoho and yandex account. Both didn't work.
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Is the issue reproducible with a particular attachment, message, signature, etc?
I don't think this is helpful but here is the log:
----------IMAP----------
- OK Yandex IMAP4rev1 at imap53p.mail.yandex.net:993 ready to talk with ::ffff:83.171.154.81:39078, 2018-May-29 10:37:40, ebI8JB0ug4Y1
1 CAPABILITY - CAPABILITY IMAP4rev1 CHILDREN UNSELECT LITERAL+ NAMESPACE XLIST BINARY UIDPLUS ENABLE ID AUTH=PLAIN AUTH=XOAUTH2 IDLE MOVE
1 OK CAPABILITY Completed.
2 LOGIN "wi*[email protected]" "**"
2 NO [AUTHENTICATIONFAILED] LOGIN Invalid credentials or IMAP is disabled sc=ebI8JB0ug4Y1_290737_53p
...
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I can assure that Everything I have entered was correct. I added an account a few days ago and it worked just fine (maybe because of an update?).
ghost
All 3 comments
Hey! Thanks for reporting this鈥攗sually IMAP servers respond with LOGIN Invalid credentials and it looks like this one has a slightly different message: LOGIN Invalid credentials or IMAP is disabled. It might be that you need to explicitly enable IMAP for your Yandex account. I know for my test Yandex account, I had to link a phone number to the account and create an App Password (https://yandex.com/support/passport/authorization/app-passwords.html) to connect via IMAP. Hope that helps!
bengotow
on 30 May 2018
Yandex seems to have worked. Thank you!
I'll report on zoho asap.
ghost
on 30 May 2018
zoho seemed to have also worked just fine.
Strange.
"Thanks for the quick response and tips!"
ghost
on 30 May 2018
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Most helpful comment
Hey! Thanks for reporting this鈥攗sually IMAP servers respond with
LOGIN Invalid credentialsand it looks like this one has a slightly different message:LOGIN Invalid credentials or IMAP is disabled. It might be that you need to explicitly enable IMAP for your Yandex account. I know for my test Yandex account, I had to link a phone number to the account and create an App Password (https://yandex.com/support/passport/authorization/app-passwords.html) to connect via IMAP. Hope that helps!