Mailspring: Cannot add more than 1 Gmail account

Created on 13 Oct 2017  路  21Comments  路  Source: Foundry376/Mailspring

Mailspring 1.0.3 / 1.0.4 - Ubuntu

Other than the same issues reported in #110, when I do kill the process and restart Mailspring I get my initial (Gmail) account set up. The problem is trying to add another account - it verifies / authenticates (oauth), I get the "Successfully connected to Google! Adding your account to Mailspring..." notification, but when it disappears (returning me to my inbox as if it has added it) the account isn't actually added.

I have deleted all the old settings / mailbox data (~/.config/Mailspring) several times on both 1.0.3 and 1.0.4 but the same issue happens on both. I have also tried with different Gmail accounts, but it all has the same result, only 1 (the first) account.

linux needs-reproduction

Most helpful comment

This is new to 1.7.4 rolling back to 1.7.2 resolves the issue.

Can confirm this solution.

All 21 comments

Hey! Can you try this again with the latest release and let me know if you're still having trouble? We've fixed a bunch of related bugs so this may be fixed.

Hi @bengotow . No sorry, this still doesn't work in 1.0.7 (latest). As explained above, It goes through the process of adding an account as expected, authenticates, says it is adding, and then nothing. Also no console debug errors, nor errors in the /tmp/Mailspring*.log files.

@bengotow I've just tested on two separate Ubuntu machines with 1.0.8, and both with a clean start (removed .config/Mailspring before), and both still have this issue. After I have added my first account I cannot add another (Gmail accounts).

Please re-open the issue and it clearly isn't solved.

I have the same issue. I can add one Gmail Account, but not another one. I have 4 Gmail accounts. I would be glad to pay for your service too, but it doesn't even work.

I am running CentOS 7.5. One GMail account works, just not more than one. Keeps authenticating, but doesn't add.

I am having the same issue and am also evaluating the product and would gladly pay for it, if it works. I am using Ubuntu 16.04. I was able to add a Gsuite (i.e. gmail) account but not my gmail account. The account that I was able to add does NOT have 2-factor. The account that I am trying to add does and I never get challenged.

I decided to play around and I removed the account without 2-factor which I was able to add so there were no accounts, then added the one with the 2-factor. At this point Mindspring crashes because it is trying to log into the account. Next I deleted the account and tried to add back the one that worked. Unfortunately that now longer works.

I have attached the logs.

mailsync-2add7516.log

UPDATED
I was continually unable to revert back to the gmail account that worked using Firefox. Every gmail account was failing. I decided to switch so that Chrome was my default browser. I removed the gmail account from the list and pressed + to add a new account, this time the one that worked the first time, the one without 2-factor authentication. I was able to get it to work - it added that account. I then went to add the second gmail account, the one with 2-factor (not sure if this is a red herring) and it did not add the account. Just quietly does nothing. I then removed the working account and tried to add just the second account, and this time it results in Mindspring back in the state where it things it has added the client and is just failing, including with one account that consistently worked. Definitely something is very broken but there is nothing in the logs other than what I added above.

UPDATE #2
Decided to play around with it more. This time I completely removed it from my computer and all the data files. I re-installed and this time started with my gmail account that has the 2-factor auth, it worked fine, but now I can not add my other gmail account. There is still nothing in the log. Bummer as I really would like to use your client, and would happily pay you $8 a month. :(

@bryanhughes @axllent

Hey all, looks like they updated it!! It's looking good. Just going over and testing this all out to see if it will be good for me to replace Evolution. So far so good! Notifications work really good too!

Does it resolve the issue @codermjb Because I am still facing the same issue.

@mhamzas yes, it has been working since the July 16th update. Please be sure you are using the latest. I have 4 Gmail accounts (1 personal and 3 Google Apps/Business accounts), and it's been working really well for me in Debian 9 on two machines.

This is now no longer working in Debian 10. With version 1.6.3

I am still having this issue in 1.7.1. Did the fix make it over?

Not able to add more than one gmail account.Any plans to fix?

I'm experiencing the same. No problems on one machine but I can't add additionals on my laptop.

same problem over here, Im on manjaro xfce and use the snap installation of Mailspring.

+1 cannot add another (simple imap) account, just one

Same problems on Ubuntu 18.04

Reporting the same, cannot add Microsoft 365 account. It successfully connects and then when it goes back to inbox it still shows me my personal Gmail account

This is new to 1.7.4 rolling back to 1.7.2 resolves the issue.

This is new to 1.7.4 rolling back to 1.7.2 resolves the issue.

Can confirm this solution.

This is new to 1.7.4 rolling back to 1.7.2 resolves the issue.

Can confirm this too. Issue met when trying to connect to an Office 365 enterprise account.

Same issue on Ubuntu 19.10

This is new to 1.7.4 rolling back to 1.7.2 resolves the issue.

Can confirm this solution.

Worked like a charm!!

Was this page helpful?
0 / 5 - 0 ratings

Related issues

jerry79 picture jerry79  路  3Comments

DanielRios549 picture DanielRios549  路  3Comments

enoversum picture enoversum  路  3Comments

spartero picture spartero  路  3Comments

liam-wiltshire picture liam-wiltshire  路  3Comments