Mail: Subfolders to Inbox are not shown using GMX IMAP account

[e-alfred]

Expected behavior

User created subfolders to the inbox (Posteingang) folder in a GMX IMAP account should be shown in the Mail app. Other providers work (Live Mail, Gmail).

Actual behavior

Subfolders are not shown.

Mail app

Mail app version: 0.8.2

Mailserver or service: Gmx.net

Number of accounts: 1 Gmx.net account amongst others

Server configuration

Operating system: Ubuntu 16.04

Web server: Apache 2.4

Database: Mariadb 10

PHP version: 7.0

Nextcloud Version: 13.0.4

Updated from an older version or fresh install: Updated from 12

Client configuration

Browser: Firefox, Vivaldi, Chrome (latest version)

Operating system: Debian 9, Windows 10, Ubuntu 18.04

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[e-alfred]

Screenshot:

[ChristophWurst]

Could you please try clicking the house icon on your inbox? That might be a styling issue and there is a expand/collapse icon hiding behind the icon of this special mailbox :see_no_evil:

[Luticus]

I actually came here thinking this was a problem too. Yes, clicking on the house works. I think the icon should probably be updated to indicate that it can be expanded as it's not very intuitive at the moment.

[e-alfred]

Yes, it is just a UI/UX bug. There is no indication that there are subfolders hidden beneath the inbox because all other folders show up below the inbox. Maybe an arrow pointing right and, if expanded, showing downwards can solve this issue?

[no-response[bot]]

This issue has been automatically closed because there has been no response to our request for more information from the original author. With only the information that is currently in the issue, we don't have enough information to take action. Please reach out if you have or find the answers we need so that we can investigate further.