Magento2: Conditions Cart Rules Not working Magento 2.3.1

[Rajan-Bhola]

Preconditions (*)

1. Magento 2.3.1
   2.

Steps to reproduce (*)

1. Go to Marketing > Cart Price Rules > Add new Rule > Conditions > select one.
2. On any linux server

Expected result (*)

1. [Screenshots, logs or description] - one of previous developer posted this issue same screenshots you can check,
2. On select it redirects and show 404 not fount error.

Actual result (*)

1. [Screenshots, logs or description]
2. On select it shows that selected cart rule html in ajax response

[m2-assistant[bot]]

Hi @Rajan-Bhola. Thank you for your report.
To help us process this issue please make sure that you provided the following information:

• [ ] Summary of the issue
• [ ] Information on your environment
• [ ] Steps to reproduce
• [ ] Expected and actual results

Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:

@magento-engcom-team give me 2.3-develop instance - upcoming 2.3.x release

For more details, please, review the Magento Contributor Assistant documentation.

@Rajan-Bhola do you confirm that you was able to reproduce the issue on vanilla Magento instance following steps to reproduce?

• [ ] yes
• [ ] no

[m2-assistant[bot]]

Hi @shikhamis11. Thank you for working on this issue.
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[m2-assistant[bot]]

Hi @vikalps4. Thank you for working on this issue.
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[krishprakash]

Hi @Rajan-Bhola. Please follow issue reporting guideline to report an issue
https://github.com/magento/magento2/wiki/Issue-reporting-guidelines
Also please mention additional details with issue scenario
Thanks.

[m2-assistant[bot]]

Hi @krishprakash. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: :point_down:

• [ ] 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
  Details

  If the issue has a valid description, the label Issue: Format is valid will be added to the issue automatically. Please, edit issue description if needed, until label Issue: Format is valid appears.

• [ ] 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue. If the report is valid, add Issue: Clear Description label to the issue by yourself.

• [ ] 3. Add Component: XXXXX label(s) to the ticket, indicating the components it may be related to.

• [ ] 4. Verify that the issue is reproducible on 2.3-develop branch

  Details

  - Add the comment @magento-engcom-team give me 2.3-develop instance to deploy test instance on Magento infrastructure.
  - If the issue is reproducible on 2.3-develop branch, please, add the label Reproduced on 2.3.x.
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• [ ] 5. Verify that the issue is reproducible on 2.2-develop branch.

  Details

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  - If the issue is reproducible on 2.2-develop branch, please add the label Reproduced on 2.2.x

• [ ] 6. Add label Issue: Confirmed once verification is complete.

• [ ] 7. Make sure that automatic system confirms that report has been added to the backlog.

[Rajan-Bhola]

Hi @Rajan-Bhola. Thank you for your report.
To help us process this issue please make sure that you provided the following information:

* [ ]  Summary of the issue

* [ ]  Information on your environment

* [ ]  Steps to reproduce

* [ ]  Expected and actual results

Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:

@magento-engcom-team give me 2.3-develop instance - upcoming 2.3.x release

For more details, please, review the Magento Contributor Assistant documentation.

@Rajan-Bhola do you confirm that you was able to reproduce the issue on vanilla Magento instance following steps to reproduce?

* [ ]  yes

* [ ]  no

[magento-engcom-team]

Hi @Rajan-Bhola. Thank you for your request. I'm working on Magento 2.3-develop instance for you

[magento-engcom-team]

Hi @Rajan-Bhola, here is your Magento instance.
Admin access: https://i-22584-2-3-develop.instances.magento-community.engineering/admin
Login: admin Password: 123123q
Instance will be terminated in up to 3 hours.

[Rajan-Bhola]

on instance its working but not on mine. i do install a fresh setup of magento 2.3.1

• no error log . no system log. no exception log to fix this error

[Rajan-Bhola]

can you please share apache module list so i can check respectively

[krishprakash]

@magento-engcom-team give me 2.3.1-develop instance

[magento-engcom-team]

Hi @krishprakash. Thank you for your request. I'm working on Magento 2.3.1-develop instance for you

[Rajan-Bhola]

please reply to my question please i am stuck in between

[Rajan-Bhola]

also reopen this issue

[krishprakash]

Hi @Rajan-Bhola,
i'm not able to reproduce in 2.3.1 as following steps you described, seems like this related to your custom modules.

[Rajan-Bhola]

Go to Marketing > Cart Price Rules > Add new Rule > Conditions > select one.
admin panel

[Rajan-Bhola]

[Rajan-Bhola]

its fresh setup on my server

[Rajan-Bhola]

https://www.xxtestxx.com/demo/admin/sales_rule/index/index/key/1a26fb37fdf300c48feca40db7409229871d2514f96cd40deef53925f97927c2/adminhtml/adminhtml/adminhtml/adminhtml/adminhtml/adminhtml/adminhtml/adminhtml/adminhtml/adminhtml/adminhtml/adminhtml/adminhtml/adminhtml/adminhtml/adminhtml/adminhtml/adminhtml/adminhtml/adminhtml/dashboard

[Rajan-Bhola]

this is done after infinite redirection

[Rajan-Bhola]